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Capital Chrysler Jeep Dodge - Service Centre

Ottawa, ON

4.2
387 Reviews

387 Reviews of Capital Chrysler Jeep Dodge - Service Centre

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January 06, 2022

I recently had cause, to once again, challenge the service department with a difficult repair job on my 08 Jeep grand Cherokee. I have been a Capital Dodge customer for many years and have never been More

by pkkoktan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2021

Easy to talk to and keep you informed on what’s going on with your vehicle. Do there job and not trying to push other services on you ! 👍 More

by Wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2021

I had a Great experience no complaints and price was reasonable and staff was prompt and polite More

by Seamus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Longpre
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2021

It may have only been an oil change but they were fast, courteous, and extremely professional. I have been with this dealership for over 20 years. More

by a_russell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2021

Pre-paid oil change:With a scheduled appointment for Pre-paid oil change: With a scheduled appointment for 09:00 am, it took two hours to complete. And this is after the service tech. said it would be More

by Pierre.brunet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Listman
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

Great service great people. Very helpful and honest. A pleasure dealing with them. Will definitely buy my next vehicle at Capital Dodge More

by dseller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Karnis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Listman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hendry
November 19, 2021

Outstanding services with very courteous employees. Great explanation of services to be performed and timelines More

by Coronne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Listman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil McColl
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

Excellent and personable as always. I think that says it all but I need fifteen words. More

by 2x_bosstoad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2021

Sales staff is pleasant and knowledgeable. Service staff are knowledgeable, very friendly and always willing to take the time to explain things and answer questions. More

by Kimhill2804
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2021

I have purchased two Jeeps here and return for service, I like the place a lot overall. Not always accurate with time estimates, the last two times I was told service would take 1.5 hrs so I waited but wait More

by magnem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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