Capital Chrysler Jeep Dodge - Service Centre
Ottawa, ON
387 Reviews of Capital Chrysler Jeep Dodge - Service Centre
I recently had cause, to once again, challenge the service department with a difficult repair job on my 08 Jeep grand Cherokee. I have been a Capital Dodge customer for many years and have never been service department with a difficult repair job on my 08 Jeep grand Cherokee. I have been a Capital Dodge customer for many years and have never been disappointed. A courteous and competent staff. Special thanks to Ryan Rodney and Brent Smith and the dedicated technicians, in getting me back on the road again. More
Easy to talk to and keep you informed on what’s going on with your vehicle. Do there job and not trying to push other services on you ! 👍 with your vehicle. Do there job and not trying to push other services on you ! 👍 More
I had a Great experience no complaints and price was reasonable and staff was prompt and polite reasonable and staff was prompt and polite More
It may have only been an oil change but they were fast, courteous, and extremely professional. I have been with this dealership for over 20 years. courteous, and extremely professional. I have been with this dealership for over 20 years. More
Pre-paid oil change:With a scheduled appointment for Pre-paid oil change: With a scheduled appointment for 09:00 am, it took two hours to complete. And this is after the service tech. said it would be Pre-paid oil change: With a scheduled appointment for 09:00 am, it took two hours to complete. And this is after the service tech. said it would be 45 minutes to an hour... Plus, I opted to wait on site; thank goodness there was Int'l. Women's Curling on TV in the waiting room. ...it still was 2 hours! More
Great service great people. Very helpful and honest. A pleasure dealing with them. Will definitely buy my next vehicle at Capital Dodge pleasure dealing with them. Will definitely buy my next vehicle at Capital Dodge More
Outstanding services with very courteous employees. Great explanation of services to be performed and timelines explanation of services to be performed and timelines More
Excellent and personable as always. I think that says it all but I need fifteen words. all but I need fifteen words. More
Sales staff is pleasant and knowledgeable. Service staff are knowledgeable, very friendly and always willing to take the time to explain things and answer questions. are knowledgeable, very friendly and always willing to take the time to explain things and answer questions. More
I have purchased two Jeeps here and return for service, I like the place a lot overall. Not always accurate with time estimates, the last two times I was told service would take 1.5 hrs so I waited but wait like the place a lot overall. Not always accurate with time estimates, the last two times I was told service would take 1.5 hrs so I waited but wait times were much longer, the first time it was 4 hours, the last time 3 hrs. More