Capital Chrysler Jeep Dodge

Ryan Rodney = best service ever! I love my Fiat 500 and when it needs to head to the shop, Ryan Rodney always provides the very best service. He is extremely knowledgeable, helpful an I love my Fiat 500 and when it needs to head to the shop, Ryan Rodney always provides the very best service. He is extremely knowledgeable, helpful and professional. He goes above and beyond the call of duty to make sure everything is organized and excellent. Working with him, I know my car is in great hands. Best service in the city! : ) More

Andréanne is the jewel of this dealership! I had purchased a vanity license plate "ABARTC" long before I purchased the Fiat Abarth. When I was ready to buy I walked into a few Fiat dealerships I had purchased a vanity license plate "ABARTC" long before I purchased the Fiat Abarth. When I was ready to buy I walked into a few Fiat dealerships and asked "I have this plate and need a car to go with it". Believe it or not, I ended up walking out of two dealers because they just sat their puzzled until I walked into Capital Fiat and was greeted by Andréanne. She immediately smiled and showed me a white one. That was the color of my choice and I had brought a CD with Scorpion graphics that I wanted on the front bonnet, trunk and a small one on the white dash. I was very particular to the size, location and rotational angle. Andréanne took care of every detail no matter how small and my purchasing experience was made so much more special because of her efforts. For the record, Andréanne knows more about Fiats than anyone else I have met in Canada. We talked about the history, heritage, performance, style and of course the amazing growl of the Abarth. I drove across Ottawa from Cornwall, Ontario (1.3 Hours) just to deal with her at Capital Fiat. If you plan to buy a Fiat, definitely spend some time with Andréanne... My only wish is that she was also a mechanic so she could care for my car as well! More

Thanks Kyle McColl - Your help was Jacking up an Abarth is no easy job. In fact there are articles about this subject containing warnings and solutions. So after reading all of them I w Jacking up an Abarth is no easy job. In fact there are articles about this subject containing warnings and solutions. So after reading all of them I was more confused than before I started. I wanted to jack up the car to clean behind the mag wheels, wheel wells and underneath the car. So I purchased a jack and stands and called Kyle for help. He offered his time so I drove down to Capital Dodge to meet with him. He was dressed in a dress shirt (white) and tie but did not hesitate to jump down on his belly to look underneath and provide me with all the instructions I needed to safely jack up my Abarth without damaging the side panels. Quite frankly, if I was in my dress shirt and tie, you would have to be one special person to get me on the dirty ground like that. So this goes to show you how special you are when dealing with Kyle McColl, Service Manager! Last year Kyle spent a half hour explaining to me the best way to store my car for the winter addressing tires and so on. More

Multiple vehicle purchase client I've bought two Fiats (a First Edition 500 and a Abarth) from this dealership. Andréanne is an excellent representative of the Fiat brand. She optim I've bought two Fiats (a First Edition 500 and a Abarth) from this dealership. Andréanne is an excellent representative of the Fiat brand. She optimizes the brand both in personal aura and knowledge. She makes you feel the passion of the Italian car experience. No amount of money or training can instill that into a brand representative. Matt reminds me of the great soccer player of old, Platini - a play maker who seems to float through the dealership and ensure all is in good order. The entire service team are wonderful - cheerful, courteous and kind - and that emanates from the service manager who is a wonderful fellow. Of course it all starts from the very top and trickles through the organization. Thank you Mr. Durrell - you are a gentleman! More

Andréanne is amazing!!! I was interested in a Fiat and Andréanne came highly recommended to my by a friend - I can definitely say that she did not disappoint one bit!! She ma I was interested in a Fiat and Andréanne came highly recommended to my by a friend - I can definitely say that she did not disappoint one bit!! She made my car buying experience extremely easy and pleasant and bent over backwards to make sure I was happy. She is very friendly, patient, professional and most importantly, did not put any pressure on me like many other overly aggresive sales reps. Customer service is absolutely her #1 priority, you couldn't possibly ask for a better rep or experience! It has been almost five months since I bought my Fiat and I'm still compelled to only ask her questions! More

professional and excellent service I just bought a Fiat from Andreanne in November. It was a pleasant experience. This Fiat is my third car. But it's first time I bought from Capit I just bought a Fiat from Andreanne in November. It was a pleasant experience. This Fiat is my third car. But it's first time I bought from Capital Dodge. Comparing to the other dealers I dealt with before, Andreanne is excellent. She is patient and nice. She has professional manner, respects the customers and is enthusiastic but NOT being aggresive or pushing until you are annoyed. If you appreciate the elegant style of european car, I will defenitely recommend this dealer. More

Simple and Easy We went Back to Capital Dodge after our first van purchase 7 years ago. We were greeted by smiling Andreanne. She was always quick to respond to all We went Back to Capital Dodge after our first van purchase 7 years ago. We were greeted by smiling Andreanne. She was always quick to respond to all my questions over the next couple days either phone or email. In person she was all you could ask for in a sales rep. Even after the purchase was made and we were enjoying our new vehicle...Andreanne was just as quick to get back to me regarding curious questions about functions and van accessories . Definitely made this purchase very Simple and easy...see you again for the next vehicle! More

Friendly and Efficient! I happened to be in the area so I stopped in and ended up purchasing a Dodge Caravan 30 Anniversary edition. I had planned to purchase at another dea I happened to be in the area so I stopped in and ended up purchasing a Dodge Caravan 30 Anniversary edition. I had planned to purchase at another dealership but Mike Leblanc changed my mind. He is a dedicated, knowledgeable sales associate who took the time to explain the vehicle and the dealership thoroughly. Mike's professionalism and friendly attitude made the negotiation process painless. There was a slight problem with my vehicle on pick-up and Mike dealt with it before I even had a chance to notice. The rest of the Capital Dodge team was equally friendly and efficient. The financing process was quick and easy thanks to Mike #2 aka "Crazier than a bag of Loons". I was pleased with the entire experience and have recommended this dealership to friends. Thanks everyone at Capital Dodge, Dianna G. More

Nice and always listening We met Mike Leblanc when we came to buy our Grand Caravan. We are from France and we had some difficulties trying to figure out what word to use when We met Mike Leblanc when we came to buy our Grand Caravan. We are from France and we had some difficulties trying to figure out what word to use when it came to discuss the car and its price But Mike always took time to reassure us, listen to what we had to say, and our concerns and eventually made his best effort trying to lower the price to a minimum he could sell. We ended up with a car that we are now happy to drive, and with a great customer satisfaction experience. Thanks Mike, we are definitely coming to see you again when we'll be looking for a new car. And thanks for letting us try the Dodge Ram 2014, it was, for us Frenchies in such a car, a xxxx of a ride ! More

Fabulous I highly recommend this dealership because they work very hard at making sure their customers know all the correct information regarding the vehicle t I highly recommend this dealership because they work very hard at making sure their customers know all the correct information regarding the vehicle they want to buy. My experience with Andreanne Budd was superb. She was very friendly and courteous7. She help me get the vehicle I wanted along with management. Ryan was a great help to with haggling with the borrowers to get me a great deal with the interest rate. My Thanks Giving weekend turn out fabulous...I thank the team for their great work. Wendy Vanasse More