Capital Chrysler Jeep Dodge
Ottawa, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Engine Light With countless issues with our new 2014 Dodge Grand Caravan, an unexpected engine light came on. We stopped in at Capital Dodge, which is not where w With countless issues with our new 2014 Dodge Grand Caravan, an unexpected engine light came on. We stopped in at Capital Dodge, which is not where we purchased the van, and they took the time to fix the issue. They were booked solid and down technical/mechanical staff but still managed to find the time to fix our issue. More
New Van Mike was very helpful when we purchased our new van. He went out of his way to make sure we got the right vehicle for the best price. Mike was very helpful when we purchased our new van. He went out of his way to make sure we got the right vehicle for the best price. More
New Fiat 500 I love my new little Fiat! Andreanne was wonderful to work with. She was charming: outgoing, friendly and a good listener. There were no pressure I love my new little Fiat! Andreanne was wonderful to work with. She was charming: outgoing, friendly and a good listener. There were no pressure tactics at all. Although it was frustrating trying to negotiate a price with her manager (and my mother and I are not 'girls'!), she still came out the good guy. I appreciate her time in showing me the ropes for my new car, and I know I can contact her any time if I have any questions or problems. She even delivered my car on her day off! I would happily and confidently recommend Andreanne to anyone who is interested in a Fiat! Well done! More
Dodge ram slt Mike was awesome at finding us the right truck for the right prize , will definitely come back for the next vehicle! Really happy to try this new ra Mike was awesome at finding us the right truck for the right prize , will definitely come back for the next vehicle! Really happy to try this new ram out More
Purchased a 2015 Jeep Cherokee Brian was very knowledgeable, friendly, and helpful. We were actually going to purchase the Mazda RX-9 but after Brian showed us the Jeep Cherokee, we Brian was very knowledgeable, friendly, and helpful. We were actually going to purchase the Mazda RX-9 but after Brian showed us the Jeep Cherokee, we changed our minds completely. We'll definitely return to Capital Dodge for our next vehicle as well as the maintenance on our new Cherokee. More
Quick fast painless I wanted a downsize my bi weekly payment & get into something new. I traded in my Patroit for a 2015 Wrangler! Boom! Brian did just that for me wit I wanted a downsize my bi weekly payment & get into something new. I traded in my Patroit for a 2015 Wrangler! Boom! Brian did just that for me within a few days. More
Great Service Capital Dodge Chrysler Jeep in Kanata is the dealer me and my wife use on a regular basis. Today I dropped my Jeep off at noon to have my Windshield Capital Dodge Chrysler Jeep in Kanata is the dealer me and my wife use on a regular basis. Today I dropped my Jeep off at noon to have my Windshield Washer Reservoir replaced. I informed them that I would be returning at 3 PM. When I arrived to pick up my vehicle my preferred Service Adviser Ryan Rodney greeted me as I came through the door to the Service area. He asked how my day was and told me my vehicle was ready for me.and immediately retrieved my paperwork. I asked him several questions about the job as I always do and he answered them in a clear and concise manner and all to my satisfaction. I payed my bill and was on my way in less than 15 minutes. Service is the main reason my family has purchased our last 4 vehicles from Capital Dodge Chrysler Jeep will continue to do so in the future More
Worst experience of my life Pushy, aggressive, intimidating, arrogant. Hard lesson for me to learn. I felt sick after signing for my vehicle, basically being forced when manageme Pushy, aggressive, intimidating, arrogant. Hard lesson for me to learn. I felt sick after signing for my vehicle, basically being forced when management came in when we began talking numbers. I have never been so badly taken advantage of in my life. All they care about is getting that signature, even if you're in tears in the office being told that you need to sign, you've already verbally agreed. It's sickening really. Go elsewhere to buy a vehicle, they may care a little bit more about the customers they are selling to. More
andreanne budd's salesmanship Overall very happy experience with Andreanne...she takes the long-term view towards building customer relationships which pays off for everyone. Cheer Overall very happy experience with Andreanne...she takes the long-term view towards building customer relationships which pays off for everyone. Cheerful, optimistic and co-operative customer service from all the salespeople, especially Andreanne. I have not had expereince with the service end of things, so I have no given it a rating here. Jane (FIAT 500) More
Happy Customer! Loved my experience here at Capital Dodge, I came from 2000km away to buy my Jeep here. I was very happy with the service I received and quite impress Loved my experience here at Capital Dodge, I came from 2000km away to buy my Jeep here. I was very happy with the service I received and quite impressed with the staff Ryan & Chris!! I would never hesitate to buy another Jeep from this place. Amazing experience, I hope to deal with them again in the future!! Loving my new JK. More