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Capital Chrysler Jeep Dodge

Ottawa, ON

4.1
1,159 Reviews
Capital Dodge has been serving the community of Ottawa and surrounding areas for over 60 years. We have a proud history of delivering excellent service and quality care to each and every one of our valuable customers. Thank you for allowing us to earn your trust and keep it over the past decades. We look forward to another 60 years of serving you in our new dealership located at the Palladium Autopark next to Canadian Tire Centre. We have made it possible to give our customers even more service in this new state of the art facility. We are committed to being involved in the community, through participation in charities, hockey teams, and also the United Way. We are here for YOU and your family to make sure you’re completely satisfied.
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2500 Palladium Dr #1200

Ottawa, ON

K2V 1E2

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Showing 1,159 reviews

March 17, 2015

Engine Light With countless issues with our new 2014 Dodge Grand Caravan, an unexpected engine light came on. We stopped in at Capital Dodge, which is not where w More

by Shannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie in Service., Nick Hall
Mar 24, 2015 -

Capital Chrysler Jeep Dodge responded

Thanks for the feedback Shannon. We are always here for any Chrysler, Dodge, Jeep, Ram or Fiat in distress. Whether you buy from us or not, we will take the time, care and energy to help relieve your stress,fix the issue and get you back out on the road as best we can. You're part of our extended family and we're always here to help.

March 16, 2015

New Van Mike was very helpful when we purchased our new van. He went out of his way to make sure we got the right vehicle for the best price. More

by Merc70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike LeBlanc
March 16, 2015

New Fiat 500 I love my new little Fiat! Andreanne was wonderful to work with. She was charming: outgoing, friendly and a good listener. There were no pressure More

by Jocelyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 24, 2015 -

Capital Chrysler Jeep Dodge responded

Thanks for the great review Jocelyn! We're so glad to hear you love your new little Fiat! Andreanne is certainly an asset to our team. She'll always take great care of you. Now that you're part of our Fiat family - we look forward to seeing you around the dealership and of course zipping around town enjoying your new european driving experience!

March 11, 2015

Dodge ram slt Mike was awesome at finding us the right truck for the right prize , will definitely come back for the next vehicle! Really happy to try this new ra More

by Louis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike LeBlanc
Mar 13, 2015 -

Capital Chrysler Jeep Dodge responded

Thanks for the feedback Louis! Mike is certainly an asset to our team and works hard at ensuring the truck you choose is the right fit for you! Glad to hear you're enjoying your Ram!

March 09, 2015

Purchased a 2015 Jeep Cherokee Brian was very knowledgeable, friendly, and helpful. We were actually going to purchase the Mazda RX-9 but after Brian showed us the Jeep Cherokee, we More

by sinkpen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 12, 2015 -

Capital Chrysler Jeep Dodge responded

Thanks for the review sinkpen! We're happy to hear Brian was able to change your mind from the Mazda onto the Cherokee. It's a fantastic SUV that will bring you and your family tons of pleasure. We look forward to taking great care of you and your vehicles. Happy Jeeping!

March 08, 2015

Quick fast painless I wanted a downsize my bi weekly payment & get into something new. I traded in my Patroit for a 2015 Wrangler! Boom! Brian did just that for me wit More

by Zepphead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 12, 2015 -

Capital Chrysler Jeep Dodge responded

Thanks for the review and the Kudos to Brian, Zepphead! We're glad to hear how happy you were with your purchase! Keep Jeepin'!

March 04, 2015

Great Service Capital Dodge Chrysler Jeep in Kanata is the dealer me and my wife use on a regular basis. Today I dropped my Jeep off at noon to have my Windshield More

by riley19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 12, 2015 -

Capital Chrysler Jeep Dodge responded

Thanks for taking the time to write our Service department a glowing review riley19! We take the success of our customer's Service experience really seriously here at Capital, and are glad to hear from the moment you dropped off your Jeep to the moment you picked it up, you and your Jeep were cared for in the absolute best manner possible. We look forward to helping you maintain your current Jeep and future vehicles as well.

March 03, 2015

Worst experience of my life Pushy, aggressive, intimidating, arrogant. Hard lesson for me to learn. I felt sick after signing for my vehicle, basically being forced when manageme More

by ...
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
.
Mar 12, 2015 -

Capital Chrysler Jeep Dodge responded

We contacted this customer on a number of occasions to try to offer a way to relieve some of the stress felt by the purchase process, however we did share a few messages but were unable to help further. We understand that buying a new vehicle is second most stressful buying decision in a person's life, next to buying a home. We hope that the new vehicle that was purchased will be enjoyed for years to come, and we will continue to work towards earning their business back.

February 28, 2015

andreanne budd's salesmanship Overall very happy experience with Andreanne...she takes the long-term view towards building customer relationships which pays off for everyone. Cheer More

by Puccina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 12, 2015 -

Capital Chrysler Jeep Dodge responded

Thanks for your feedback Jane! When you purchase a Fiat from us you become a member of our Fiat family. Andreanne will always be there for you with us at the dealership right behind her. You've got yourself a wonderful car with wonderful support (and service when you're ready for your first oil change). We're looking forward to caring for you and your car for a long time to come.

February 27, 2015

Happy Customer! Loved my experience here at Capital Dodge, I came from 2000km away to buy my Jeep here. I was very happy with the service I received and quite impress More

by Tammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan McMurrer
Mar 12, 2015 -

Capital Chrysler Jeep Dodge responded

Thanks Tammy for making the trip out to our dealership here in Ottawa and letting us earn your business. Once you picked up your new JK, starting off on a road trip must have been the perfect bonding experience for the two of you! We appreciate you choosing Capital Dodge over all the dealerships within your 2000km starting point. Happy Jeeping!

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