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Capital Chrysler Jeep Dodge

Ottawa, ON

4.1
1,159 Reviews
Capital Dodge has been serving the community of Ottawa and surrounding areas for over 60 years. We have a proud history of delivering excellent service and quality care to each and every one of our valuable customers. Thank you for allowing us to earn your trust and keep it over the past decades. We look forward to another 60 years of serving you in our new dealership located at the Palladium Autopark next to Canadian Tire Centre. We have made it possible to give our customers even more service in this new state of the art facility. We are committed to being involved in the community, through participation in charities, hockey teams, and also the United Way. We are here for YOU and your family to make sure you’re completely satisfied.
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2500 Palladium Dr #1200

Ottawa, ON

K2V 1E2

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Showing 1,159 reviews

March 30, 2015

Fast and Reliable I recently visited Capital Dodge for the first time for an unexpected repair, and then returned two weeks later for some routine maintenance. I was v More

by AG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil McColl , Nick Hall
Apr 14, 2015 -

Capital Chrysler Jeep Dodge responded

Thanks for the feedback AG! We're glad to hear we've earned your business through great customer service and our friendly, knowledgeable staff!

March 28, 2015

Experience at Capital Chrysler Jeep Dodge I had the most amazing customer experience at Capital Chrysler Jeep Dodge recently. Ryan Rodney, the Assistant Service Manager was extremely professio More

by Giver and taker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 10, 2015 -

Capital Chrysler Jeep Dodge responded

Thanks for the great feedback Giver and taker! And thank you again for letting us earn your business!

March 23, 2015

Great customer service! We had a great customer experience here! The first day we came in for some quick basic service and repairs! Unfortunately I can't remember the name More

by B00ND0XX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 10, 2015 -

Capital Chrysler Jeep Dodge responded

Thanks for the great feedback B00nD0xx! Thank you for letting us earn your business and your trust to care for you and your vehicle - especially before a huge Canadian road trip out west! Drive safe!

March 23, 2015

Capital Dodge I receive outstanding service from Ryan Rodney I had not been to Capital Dodge for a while. When I arrived Ryan beaconed me to drive into his bay. Once in his bay I was greeted by my name. Mr. R More

by keggief@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 10, 2015 -

Capital Chrysler Jeep Dodge responded

Such a glowing review! Thank you keggief! Ryan has been with us for over a decade now and is definitely an asset to our team. He has always taken pride in getting to know each of his customers and their vehicles - because you're both part of our Capital family. Thank you for letting us earn your business!

March 22, 2015

Ryan Rodney - the very best in customer service!! I purchased a new car from Capital Dodge in 2011 and have had it regularly serviced every since. Ryan Rodney is my service guy and I gotta say he's th More

by tnast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 06, 2015 -

Capital Chrysler Jeep Dodge responded

Thanks for the great feedback tnast! Ryan is an incredible team member - and you're right! - he delivers the absolute best customer service in Ottawa! We're lucky to have him! As for writing a customer service manual based on him - great idea - we want the first autographed copy!

March 20, 2015

Achat de véhicule chez Capital Dodge Madame Andréanne Budd s'est avérée une travailleuse infatigable afin de trouver des accomodements et des terrains d'entente. Certains facteurs reliés More

by Achat Capital Dodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 30, 2015 -

Capital Chrysler Jeep Dodge responded

Merci d’avoir pris le temps de nous donner vos impressions. Andréanne est un atout pour notre équipe, sa clientèle lui tient à cœur et c’est mis en évidence par son service personnalisé! Nous sommes heureux d’avoir pu faire affaire avec vous et avons hâte de s’occuper de vous et de votre Chrysler 200.

March 20, 2015

Multiple Service Visits for Grand Caravan 2014 I had several issues with my brand new Grand Caravan 2014. I have always brought it to Capital Dodge for service. During drop off / pick up I have dea More

by Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Hall
Apr 06, 2015 -

Capital Chrysler Jeep Dodge responded

Jan, thanks for your feedback! We're glad to hear that Nick has taken such a great role in your Service experience with us. He's an asset to our team. We look forward to continuously caring for you and your 2014 Grand Caravan!

March 20, 2015

Just a Great Experience! Picked up my new 2014 Ram this week and I love it. Have to say I initially I was more tire kicking, but Brian Badelt worked out a great deal for me an More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 06, 2015 -

Capital Chrysler Jeep Dodge responded

Thanks for your great review Ken! Brian is an asset to our Capital Team and we're pleased to hear he put you in the perfect Dodge Ram! We hope you're enjoying the online shopping experience we're offering our customers - if you don't already have an account, sign-up today and receive 10% off your first order! Thank you for your business!

March 18, 2015

Being that guy! Well I am a little picky and might find issues others wouldn't notice but the service team at Capital are always listening. Nick provides me daily upd More

by SO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Hall
Mar 24, 2015 -

Capital Chrysler Jeep Dodge responded

We're glad to hear that you were taken such good care of SO. We ensure that our Service team always puts the customer first, engages in active listening and are knowledgeable about all vehicles that come through our department so troubleshooting and describing your issue is easy. Nick is an asset to our team and will always be there to listen and take action. Thanks for letting us earn your business!

March 18, 2015

poor post sale customer service polite and friendly staff, very poor after sale service- car not detailed, no phone calls back, ownership not ready upon delivery, still have a missin More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Mike S
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