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Capital Chrysler Jeep Dodge
Ottawa, ON
1,160 Reviews
Capital Dodge has been serving the community of Ottawa and surrounding areas for over 60 years. We have a proud history of delivering excellent service and quality care to each and every one of our valuable customers. Thank you for allowing us to earn your trust and keep it over the past decades. We look forward to another 60 years of serving you in our new dealership located at the Palladium Autopark next to Canadian Tire Centre. We have made it possible to give our customers even more service in this new state of the art facility.
We are committed to being involved in the community, through participation in charities, hockey teams, and also the United Way. We are here for YOU and your family to make sure you’re completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,160 reviews
January 12, 2022
Brent Smith is an excellent service representative. He is knowledgeable, professional and extremely courteous. We always hope to get Brent as our advisor when we bring our Dodge Caravan in for service as his knowledgeable, professional and extremely courteous. We always hope to get Brent as our advisor when we bring our Dodge Caravan in for service as his advice and attention to our concerns give us confidence in the garage. He is trustworthy and we never have any doubts about any of his recommendations. Who would have thought that anyone would look forward to going for automotive service! Brent make it a pleasurable experience. Kat and Mark More
by Navyrules1000
January 06, 2022
I recently had cause, to once again, challenge the service department with a difficult repair job on my 08 Jeep grand Cherokee. I have been a Capital Dodge customer for many years and have never been service department with a difficult repair job on my 08 Jeep grand Cherokee. I have been a Capital Dodge customer for many years and have never been disappointed. A courteous and competent staff. Special thanks to Ryan Rodney and Brent Smith and the dedicated technicians, in getting me back on the road again. More
by pkkoktan
December 30, 2021
Easy to talk to and keep you informed on what’s going on with your vehicle. Do there job and not trying to push other services on you ! 👍 with your vehicle. Do there job and not trying to push other services on you ! 👍 More
by Wayne
Employees Worked With
December 29, 2021
Yash from sales did a great job helping me trade in my vehicle and accommodating me through out a purchase of a new vehicle, he was professional, honest, and fair. The selection and deals at this dealersh vehicle and accommodating me through out a purchase of a new vehicle, he was professional, honest, and fair. The selection and deals at this dealership were very good. I would recommend Capital Dodge to anyone looking for a great vehicle and selection. More
by SjC
December 26, 2021
Eddie really helped me choosing the right car under my budget. He is very knowledgeable and worked to make the best possible deal for me. I love my new car. Thanks Eddie for the great service budget. He is very knowledgeable and worked to make the best possible deal for me. I love my new car. Thanks Eddie for the great service More
by Zeeshan Tauhidi
Employees Worked With
December 25, 2021
Recently bought a Jeep Cherokee from Eddie and found him to be very helpful in understanding what I was looking for and very knowledgeable about the vehicles he had in stock. All and all Eddie made me feel to be very helpful in understanding what I was looking for and very knowledgeable about the vehicles he had in stock. All and all Eddie made me feel like he was doing his best to help me find the right vehicle to suit my needs. Thanks to Eddie and the staff at Capital Dodge I am the Happy owner of my perfect set of wheels. More
by Bill
December 21, 2021
I had a Great experience no complaints and price was reasonable and staff was prompt and polite reasonable and staff was prompt and polite More
by Seamus
Employees Worked With
December 16, 2021
had 11:15 appointment waited 2.5 hrs for a 30 min fix recall ..technician could have warned me and sent me home via uber but didn’t! recall ..technician could have warned me and sent me home via uber but didn’t! More
by liana
Employees Worked With
not sure of technician may be brent and manager was the only one apologizing …why have appointment timeand not tell customer theres a line up of people ahead !!
December 12, 2021
It may have only been an oil change but they were fast, courteous, and extremely professional. I have been with this dealership for over 20 years. courteous, and extremely professional. I have been with this dealership for over 20 years. More
by a_russell
Employees Worked With
November 30, 2021
Great staff and they work quick to get things done. Sales team went above and beyond team went above and beyond More
by dave.jacobson
Employees Worked With
