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Capital Chrysler Jeep Dodge

Ottawa, ON

4.2
1,155 Reviews
Capital Dodge has been serving the community of Ottawa and surrounding areas for over 60 years. We have a proud history of delivering excellent service and quality care to each and every one of our valuable customers. Thank you for allowing us to earn your trust and keep it over the past decades. We look forward to another 60 years of serving you in our new dealership located at the Palladium Autopark next to Canadian Tire Centre. We have made it possible to give our customers even more service in this new state of the art facility. We are committed to being involved in the community, through participation in charities, hockey teams, and also the United Way. We are here for YOU and your family to make sure you’re completely satisfied.
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2500 Palladium Dr #1200

Ottawa, ON

K2V 1E2

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Showing 1,155 reviews

June 09, 2015

Very helpful Nick Hall was very entertaining and helpful. He investigated the vapor seal on the tank to find another problem. He was a pleasure to deal with. More

by bbkanata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Hall
June 08, 2015

Unbelievable Quality of Service I have never written a review, but this was far the best service I have ever had by a dealership. The salesman was exceptionally knowledgable about th More

by mikejsjs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike LeBlanc
June 08, 2015

Customer Service Experience I had my Dodge Dakota serviced on June 4/2015. I had an annoying idle surge/vapour lock problem that other automotive garages could not solve. I dealt More

by Dakota Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Cameron
June 07, 2015

Purchased two vehicle 2015 Ram new & a used 2014 Jeep Compas Delt with Andreanne Bud for both , vehicles enjoyed the nonpressure sales but excellent presentation of the vehicles both times & the finance departm More

by just4fun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 05, 2015

Look forward to my service appointments My visits to Capital Dodge are always a pleasure. It's not just that Wendy calls to remind me about my service schedule without pressure and at my co More

by Nic Pantieras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil M, Wendy K, Nick Hall
June 03, 2015

Best customer service ever! I have moved all over the country with my work. Since Ive been at Capital, Ryan has shown what excellent service is.! He gets customer service! His pe More

by Telah
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 01, 2015

trouble with blue tooth We visited your dealership with no appointment last Saturday and received excellent advice and efficient service from your Assistant Service Manager, More

by dolly47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 01, 2015

Fantastic! I'm in love with my new jeep. It has been my dream car since I was a kid and they had the perfect model for me, all the bells and whistles I wanted. I More

by Jackjack1008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 28, 2015

Extremely poor service I recently took in our 2014 Ram which is having a problem with the electronics in the driver's door. The doors lock automatically within a few seconds More

by Not_Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Hall
Jun 10, 2015 -

Capital Chrysler Jeep Dodge responded

Dear Not_Happy, Thank you for taking the time to write your review, we are truly sorry we were unable to fix the door lock malfunction when we had your truck in for Service. Despite our dealership’s commitment to accommodate customer needs and request as much as possible, we are apologetic for not able to help at the time and we spoke to the staff involved to prevent this from happening again. We take pride in our customer service and have always put the interest of our customers ahead of our own when possible. We empathize with your situation, and are glad that you were able to get the problem fixed quickly and with ease. If we can assist you with any other matters, please contact me directly. Respectfully, Kyle McColl Service Manager 613-271-7901

May 28, 2015

%100 Excellent service After spending hours traveling across town to different dealers trying to figure out my issues i was having with my dodge ram, i finally found Ryan R More

by dano03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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