Capital Chrysler Jeep Dodge

Love our 2014 Mazda 3 GT Bought a 2014 Mazda 3 GT a few months back (May 2015). We are completely satisfied with our purchase, but more importantly was the excellent professi Bought a 2014 Mazda 3 GT a few months back (May 2015). We are completely satisfied with our purchase, but more importantly was the excellent professional salesmanship we were exposed to during our visits to Capital Dodge. Our sales rep (Jon Buckley) was very knowledgeable and provided us with valuable feedback and advice. His attitude and personality was very welcoming and did not make us feel pressured at any point during our visits to the dealership, by phone or by email. I would thoroughly recommend Capital Dodge, but would emphasize that our experience especially with Jon was what brought us back to Capital Dodge. The Parts Manager (Brian Karnis) was very pleasant and helpful as well. Now in any deal there is always a cloud that hovers over a deal. In this case, the Finance Manager Robert Martin was that cloud. He was not informative, he did not seem to appreciate our business. He did not greet us with a hand shake, nor congratulate us on our purchase. Thinking that it might have been a bad day for him, we gave him the benefit of the doubt, however when we returned a few days later to pick up our car, he had the same demeanour, or actually less of a personality, and again did not get up and shake our hand, nor did he congratulate us again. I explained this to Jon Buckley and told him that if it wasn't for his own professionalism and personality, that I would have got up right then and there and squashed the deal. Robert Martin needs some interpersonal skill management, as he did not make us feel welcome one bit. More

Customer Loyalty In 2006 I purchased a 2002 dodge grand caravan at Capital Dodge and I was very pleased because not only did I get great service through Jon Buckley at In 2006 I purchased a 2002 dodge grand caravan at Capital Dodge and I was very pleased because not only did I get great service through Jon Buckley at the time but I also found the right vehicle for me in terms of mileage, year and price. Several months ago I started looking to replace my van with possibly an SUV or another van....I looked around for a while and was getting frustrated due to expensive SUV prices or Vans that were in rough shape for the price. I ended up going back to Capital Dodge and figured I'd better ask first if Jon Buckley was still working there and sure enough he was......Not sure if many customers are as loyal as me but when you have good previous experience it probably is common. Anyway within a couple of days Jon had sold me another van because again Capital Dodge had what I was looking for. Great job guys!! More

Love my fiat thank you :) I was extremely happy with my sales rep Salem She was very helpful explaining about the fiat model. I was shopping for a small car and was comparing I was extremely happy with my sales rep Salem She was very helpful explaining about the fiat model. I was shopping for a small car and was comparing other makes but choose the fiat for it's quality, price, reputation and above all else my sales rep :) friendly and professional. She remembers me every time I'm at the dealership Was a pleasure all around I've already had my first oil change The service dept was also great More

"Great delivery of service" I recently purchased a Jeep from Capital Dodge, this was an unexpected purchase but Brian was so pleasant and eager to assist us even though the deale I recently purchased a Jeep from Capital Dodge, this was an unexpected purchase but Brian was so pleasant and eager to assist us even though the dealership was very busy with the big sale. Thank you Brian B for your professionalism, just remember don't put rubber mats in a persons vehicle if they have a latex allergy . More

Excellent delivery of Service The dealership provided us with all that was required to purchase our vehicle painlessly. The vehicle exactly serves our purpose and has greatly impro The dealership provided us with all that was required to purchase our vehicle painlessly. The vehicle exactly serves our purpose and has greatly improved the transportation needs of the family. More

Great Experience!! I recently purchased a Jeep Wrangler from Capital Dodge, and I must say I had the best service!! Shannon Duncan was amazing she answered all my questi I recently purchased a Jeep Wrangler from Capital Dodge, and I must say I had the best service!! Shannon Duncan was amazing she answered all my questions and was very helpful and professional. And I absolutely LOVE my jeep...Thanks again Shannon and Capital Dodge!! More

LOVE MY JEEP WRANGLER After visiting a few location's looking for a Jeep wrangler 4 door my last spot to check out was Capital Dodge and boy was I glad I went here. After v After visiting a few location's looking for a Jeep wrangler 4 door my last spot to check out was Capital Dodge and boy was I glad I went here. After visiting the other places I was not too impressed with their service. It was the friendliness that truly made this experience looking for my first car exceptional plus the additional help I got after I had purchased the car from Jon whether it be any questions I had or what not.They had exactly what I was looking for plus all the add-ons I could ask for! I am so pleased with the service I received from Jon he truly made my experience awesome and he was so helpful! Loving my Jeep! Don't forget to Wrangler Wave! More

Jeep Cherokee Had a great time searching for the right vehicle with Philip. Made the experience fun and enjoyable. Would recommend Philip to anyone buying a vehic Had a great time searching for the right vehicle with Philip. Made the experience fun and enjoyable. Would recommend Philip to anyone buying a vehicle. More

great experience professional and friendly as the same time I recently purchased my second jeep from Capital Jeep in Kanata. I researched prices for a 2015 Jeep and value for my 2012 Jeep. Salem ( in fiat sales I recently purchased my second jeep from Capital Jeep in Kanata. I researched prices for a 2015 Jeep and value for my 2012 Jeep. Salem ( in fiat sales was my choice since she was so helpful when I took my Mom in to buy her first Fiat. ) Salem was very professional and as knowledgeable with my jeep trade and purchase as she was with Mom's Fiat purchase. I felt I got a great trade in price for my 2012 Altitude and am LOVING my new sunset orange 2015 Jeep Sahara! Salem was more than patient with me as we worked together to find the best jeep for me with all the options I wanted and for the price I had in mind to pay. I've since purchased some accessories from Capital and look forward to a long relationship with the staff. I would definitely recommend Capital jeep to my friends and family :) More

Excellent Service The only person in the service department that was able to help me with my dodge Ram issues , great attitude and very highly appreciated Thank you The only person in the service department that was able to help me with my dodge Ram issues , great attitude and very highly appreciated Thank you More