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Capital Chrysler Jeep Dodge
Ottawa, ON
1,160 Reviews
Capital Dodge has been serving the community of Ottawa and surrounding areas for over 60 years. We have a proud history of delivering excellent service and quality care to each and every one of our valuable customers. Thank you for allowing us to earn your trust and keep it over the past decades. We look forward to another 60 years of serving you in our new dealership located at the Palladium Autopark next to Canadian Tire Centre. We have made it possible to give our customers even more service in this new state of the art facility.
We are committed to being involved in the community, through participation in charities, hockey teams, and also the United Way. We are here for YOU and your family to make sure you’re completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,160 reviews
March 06, 2022
Unbelievably high quality service from Assistant Service Manager Ryan Rodney and staff. Car looks like brand new and has never run better! At Capital Chrysler Jeep Dodge, they make you feel like a somebody Manager Ryan Rodney and staff. Car looks like brand new and has never run better! At Capital Chrysler Jeep Dodge, they make you feel like a somebody! Thanks Ryan! More
by gordonkeithbaker
Employees Worked With
February 25, 2022
Courteous staff. Fast and great service. I would recommend capital dodge to other people that I know. Fast and great service. I would recommend capital dodge to other people that I know. More
by Joe
Employees Worked With
February 23, 2022
Great staff and service. Particularly from Ryan Rodney and Ken Murdoch. Always helping people out with what they need. Particularly from Ryan Rodney and Ken Murdoch. Always helping people out with what they need. More
by siherb2
February 23, 2022
I was deceived by the salesman to make a quick sale then told "this doesn't actually come with that" over 5 times. I finally agreed to purchase the vehicle with the agreement that I would get satellite radi told "this doesn't actually come with that" over 5 times. I finally agreed to purchase the vehicle with the agreement that I would get satellite radio for free - I didn't get that either. I also was only given one key and had to call and email for over 5 weeks to get them to pay for the second key. If you can go elsewhere, please do! More
by amymckillip
Employees Worked With
I don't believe in shaming people, just letting people know my experience
February 19, 2022
Today, february 19, I took my 2016 Jeep Trailhawk to Dodge Chrysler at 2500 Palladium Drive. The service adviser was amazing. He greated me like I was the most important person at his counter. I arrive Dodge Chrysler at 2500 Palladium Drive. The service adviser was amazing. He greated me like I was the most important person at his counter. I arrived really early due to snow falling. I was coming in from Orleans. I said " I know I'm early, I'll come back for my 11:15. I just wanted to make sure of where to drive up for the Oil change" He ( i think his name was Ryan) said "no need. Bring your car around. We will get you set up" At the end of the oil change. I have a few questions. He answered them all with percision, accuracy and again, making me feel like I mattered. Before leaving , I asked him how he has been over the past 2 years dealing with the pendemic? " his reply. " I feel blessed" Bravo to the service department. There should be more people like him in the world. Thanks for the lasting impression. More
by marc_yenson
Employees Worked With
February 13, 2022
Great response and follow up. Took extra time to go over some functions of the vehicle some functions of the vehicle More
by EdShawchuk
Employees Worked With
January 27, 2022
My needs were addressed and a plan put in place to correct them for me. correct them for me. More
by rickyoung505
Employees Worked With
January 25, 2022
Fast and efficient service. I would highly recommend them. I will definitely return when my vehicle needs servicing again. them. I will definitely return when my vehicle needs servicing again. More
by mike88
Employees Worked With
January 14, 2022
Always friendly and easy to deal with, straight forward and fair. I’ve never had an issue in almost 4 years, and drive out of my way to get my wrangler serviced there. and fair. I’ve never had an issue in almost 4 years, and drive out of my way to get my wrangler serviced there. More
by Derwood
Employees Worked With
