Capital Chrysler Jeep Dodge

2014 Ram SLT Had a quick and painless experience trading in my 2014 ford focus ST for my 2014 Ram SLT. would recommend this dealer to anyone in the market for a ne Had a quick and painless experience trading in my 2014 ford focus ST for my 2014 Ram SLT. would recommend this dealer to anyone in the market for a new truck. John was very pleasant to deal with along with mike the finance manager to get me into the truck I want for the payment I wanted. thank you again guys. More

Beware of Service Department I made an appointment to bring in my vehicle for some recall work and to check the engine light and dropped it off the night before. They mentioned t I made an appointment to bring in my vehicle for some recall work and to check the engine light and dropped it off the night before. They mentioned they could probably start to take a look at it that night and give us a call. Never heard anything by 11am the next day so had to call to check in to see what work needed to get done, the vehicle had yet to be looked at. I stressed the importance of needing my vehicle back that evening. Was told it shouldn't be a problem, they work until 8pm. I had to call back again later in the day for an update since I never heard anything. They had to order a sensor due to the engine light and it wouldn't be in until the next day, and they recommended a power steering inspection since it was loud, I consented. I inquired about getting a loaned vehicle from them since it will be staying another night, they don't offer such service. Next day I had to call again to see what the results were, official inspection hasn't been done yet, and they said they noticed a lot of other leaks, they would do a more thorough inspection and hold of on installing the sensor until we knew all the work needing to get done. Didn't hear anything until the next morning, lots of work totalling around $2000 needed to get done. I called my regular mechanic to get a quote on what all the work would cost at their shop, the total was almost half, so I said I would just come pick up my vehicle. They said they wouldn't recommending driving it off the lot, but said the recall work was done so I can come get it if that's what I want. I got there, and the recall work was not done! They said it was too corroded to do the work. I accept that, no problem, but should they not have known this on day 1!? Not day 3!? Completely unacceptable. My vehicle was there 3 days and zero work was done on it, only inspections. Completely unacceptable seeing as how I had an appointment, it's not like I just dropped it off to see when they could fit it in. Very poor communication, I always had to call to see what was going on. (Employee was very nice and professional otherwise.) When I brought my vehicle to my regular busy mechanic, they looked at all the problems right away and said only one of the recommended services really needed be done at this time... total $400, and they could do it next day. Now THAT's service. I would never recommend this dealership and would never go back, I will drive the extra distance to find better service, price, and honesty. More

Great experience We purchased 2 vehicles a van and a truck and were very happy with the service we received from everyone in the dealership. Was very clean. We purchased 2 vehicles a van and a truck and were very happy with the service we received from everyone in the dealership. Was very clean. More

No Hassle - Great Customer Service! I recently purchased a new Dodge Caravan from Capital Dodge. I called the dealership as I live 2 hours away and asked for hassle free service and tha I recently purchased a new Dodge Caravan from Capital Dodge. I called the dealership as I live 2 hours away and asked for hassle free service and that is exactly what we got! The customer service at Capital Dodge top quality. Highly recommended! More

Go see John. Stop wasting time. You can go everywhere and visit every site and get frustrated or you can go see John, and be happy. I bought a new 2016 Grand Caravan from his dealers You can go everywhere and visit every site and get frustrated or you can go see John, and be happy. I bought a new 2016 Grand Caravan from his dealership because at other dealerships they made me feel like "number to meet a quota." John is chill and knows his stuff. I don't like buying cars beacuse of the the games and sad puppy faces when you negoitiate. Never happened with John and I"m very happy with my puchase and the complete sales experience. I'm calling John again first when I need another vehicle! More

Absolutely Bad Service from the Service Department. I have had two of my vehicles in for service for a total of 5 times at Capital Dodge and every single time I have been made to wait extended amounts o I have had two of my vehicles in for service for a total of 5 times at Capital Dodge and every single time I have been made to wait extended amounts of time to get the service done. They set appointments but when you get there it's often... "well we are working on another job and it's going to be longer than expected" I have been asked to pick up my car at the end of the day only to be told upon arrival that they didn't have a chance to get to it and fix it and to bring it back another time. Although the Service Rep was very nice the Service Department as whole needs to up their game. They do not keep you up to date on whats going on or give you the correct amount of time it takes to fix. They just leave you hanging and waiting. I have also experience where the work was just not done correctly. They seriously need to improve their communications between the Service Department and the clients as well as the quality of workmanship. Because of my experience with the Service Department I would never buy there again... I wish there was another local dealer to compete and then they would notice a huge loss of customers and then perhaps they would do something. More

Great experience! Shopping around trying to decide what type of car I wanted, I decided to take a look into the Fiats just for fun. Andreanne was very friendly and know Shopping around trying to decide what type of car I wanted, I decided to take a look into the Fiats just for fun. Andreanne was very friendly and knowledgeable. She helped make purchasing my first car an enjoyable and easy experience. Thank you!! More

Fantastic salesman I picked up my new Journey today, and I must say over the years nof buying a new car,I always felt like I had been had. This time was very different t I picked up my new Journey today, and I must say over the years nof buying a new car,I always felt like I had been had. This time was very different the young man I dealt with is Josh Ovington, for the first time I felt like I was dealing with an honest person. He new his stuff and was very helpful. I would recommend this young man to my family and friends, and I will for sure be back for my next car in about 5 years lol, and I do hope that Josh will still be there. Once again thank you very much Josh. More

"excellent service" John was very helpful and kind. He found a good car for me quickly and answered all my question friendly. I'd like to recommend him to my friends wh John was very helpful and kind. He found a good car for me quickly and answered all my question friendly. I'd like to recommend him to my friends who want to buy a new car. Thank you John!!! More

Very good service First time I bought the dodge caravan at this dealer , John Broussard and Michael Skaff serviced me very well. I was very impressed. The next time a First time I bought the dodge caravan at this dealer , John Broussard and Michael Skaff serviced me very well. I was very impressed. The next time a family member needs a car, I will bring them here to buy one. More