Capital Chrysler Jeep Dodge
Ottawa, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Finally FIAT is recognized throughout the dealership!!! So I have owned a FIAT Abarth since 2013. Andrianne in Sales is awesome and has always being there to help me. However, it has taken some time for the So I have owned a FIAT Abarth since 2013. Andrianne in Sales is awesome and has always being there to help me. However, it has taken some time for the rest of the dealership to become Fiat Friendly. This is especially true in most Fiat Chrysler dealerships. For example, my wife wanted to purchase me two Abarth Scorpion Coffee mugs and went to a dealer in Quebec (Hull) where she works only to be told by the Parts department of a FIAT dealership that they do not order Fiat stuff like mugs. So last week I called the Parts at Capital Chrysler Jeep Dodge (Fiat should be in this name!!!) and asked for these two mugs. The parts department went on the computer and then sent me an e-mail with a picture to confirm that these were what I wanted. I said yes and two days later they called and they were ready for pick up. Amazing!! :) I would like to congratulate Capital Chrysler Jeep Dodge for finally incorporating the Fiat brand with their long time Jeep, Dodge and Chrysler brands. I understand that it was a difficult transition but I am very pleased that they have succeeded! It seems like my baby finally has a dealership home to visit :) More
Amazing experience! Buying my first car was a scary thought, but when I went to Capital it became a very pleasant experience. Andreanne was very friendly and knowledgeabl Buying my first car was a scary thought, but when I went to Capital it became a very pleasant experience. Andreanne was very friendly and knowledgeable. She made buying my first car a very enjoyable experience, thank you!!! More
Excellent FIAT 500X purchase experience! I want to share the positive experience I had buying a new FIAT 500X at Capital Dodge Jeep Fiat. From the first viewing and test drive of the 500X, b I want to share the positive experience I had buying a new FIAT 500X at Capital Dodge Jeep Fiat. From the first viewing and test drive of the 500X, both my wife and I had a very pleasant experience visiting the dealership and being taken care of by Fiat sales expert Andreanne Budd. Andreanne was very well versed in all aspects of the car and was able to answer all my crazy little questions about it. With the 500X being the car we wanted, we proceeded through a pleasant and successful sales experience and, voila; we are the proud owners of a brand new FIAT 500X! Andreanne had guided us through a very nice purchase of a very nice car. Everyone we were introduced to at the dealership made us feel that were, indeed, in very good hands after this purchase. My wife again mentioned the great personal service; something that is not found anymore! I even caught a glimpse of Jim Durrell! The whole experience was perfect! Thanks Andreanne! and kudos to Capital Dodge Jeep Fiat! More
Excellent service and experience Hi, I just wanted to take a quick second and let you know about my experience at Capital Dodge. My experience was nothing short of amazing. Fr Hi, I just wanted to take a quick second and let you know about my experience at Capital Dodge. My experience was nothing short of amazing. From the time I started working with my sales associate (Tanner Foster) all the way until I left the lot, everything was wonderful and stress free. Tanner was so incredibly nice. He never rushed me, he did everything he could to find the best car at the best price that fits my budget. I am usually intimidated when walking into a dealership, but Tanner greeted me right away with a friendly hello and guided me without pressure to a vehicle that is perfect! I never felt rushed or that I was asking silly questions. For a woman who is new to buying cars, this was a pleasant surprise as other dealerships have made me feel awkward in the past. Thank you Tanner for helping me find the perfect car and being such a patient and helpful employee! The lot is big, clean, and welcoming. Gayle at the front desk was also a pleasure. I'll be sending my friends your way. Thanks again. More
Excellent Experience This is my first Dodge and the experience I had with Josh Ovington and Robert Martin at Capital Dodge was excellent. We had a very good negotiation e This is my first Dodge and the experience I had with Josh Ovington and Robert Martin at Capital Dodge was excellent. We had a very good negotiation experience and I am very pleased with how they explained all the details. I would recommend visiting Josh when you are looking for your next vehicle purchase. More
Extremely Helpful I brought my 2012 Fiat in for servicing and was very lucky to be helped by Nick Hall. Off the bat I was impressed he noticed my spouse and I had drive I brought my 2012 Fiat in for servicing and was very lucky to be helped by Nick Hall. Off the bat I was impressed he noticed my spouse and I had driven from all the way in from Petawawa on a Saturday morning (no closer Fiat dealer) and asked how our drive had been, sometimes it's the little things. He was very knowledgeable and seemed to know a great deal about the common 2012 Fiat issues and servicing they require. He was very friendly and easy to deal with, it felt like he was really there to help me and cared about the experience I had. No one likes having to bring their car in for service but Nick made it a much more enjoyable experience. More
Great to deal with I got the vehicle I wanted at an excellent price. I have zero complaints. Josh was great to deal with and made the car buying experience painless an I got the vehicle I wanted at an excellent price. I have zero complaints. Josh was great to deal with and made the car buying experience painless and efficient. More
Love the Express Lane! This review is long overdue! I have visited the express lane few times now and I am impressed every time. It is clear they care about the customer. Th This review is long overdue! I have visited the express lane few times now and I am impressed every time. It is clear they care about the customer. They are professional and friendly and understand the "express" aspect. The loyalty card is a fantastic idea and really separates Capital from the competition. Keep up the great work! More
service I've been going to Capital Dodge for service for the past 10 years. I've bought 2 cars from them over the years. I've always dealt with Ryan Rodney (S I've been going to Capital Dodge for service for the past 10 years. I've bought 2 cars from them over the years. I've always dealt with Ryan Rodney (Service Adviser) and Kyle McColl (Service Manager). Whenever I have issues with my vehicle's they always take the time to listen and make me feel at ease. When I leave my vehicle's with them I know That my car is in good hands. They address and Resolve any issue's that I may have. The service I get from both Kyle and Ryan is above and beyond what would normally be expected. And as such I would strongly recommend this dealership. More
Just in the "Nick" of time I knew my Journey was a mess with only 200Kms left on warranty. Found everything! All covered too! Never got annoyed with constantly updating me! I knew my Journey was a mess with only 200Kms left on warranty. Found everything! All covered too! Never got annoyed with constantly updating me! More








