Capital Chrysler Jeep Dodge
Ottawa, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Experience in buying a new vehicle "Amazing experience for me". After searching on line for a used Jeep Grand Cherokee, I drove 5 hours from Temagami to met Andreanne to buy a used 2014 "Amazing experience for me". After searching on line for a used Jeep Grand Cherokee, I drove 5 hours from Temagami to met Andreanne to buy a used 2014 model. Arrived at 8 pm on a Wednesday and Andreanne was waiting for me. I did not like the used ones as they did not have the options I wanted. There was a brand new one of course which did not meet my price range. Andreanne asked me to come back the next day where she corralled her boss and the Dodge Rep. who happened to be running a special sale. Honest truth is that I had found another deal somewhere else but at the end I decided to buy from Capital Dodge because of Andreanne's superior customer service qualities. Later on, I learned from the Customer service department that Andreanne was known amongst the staff as "the one who always went the extra mile." Thank you Andreanne. George Leger, Temagami ON. More
Excellent service and experience Hi, I just wanted to take a quick second and let you know about my experience at Capital Dodge. My experience was nothing short of amazing. Fr Hi, I just wanted to take a quick second and let you know about my experience at Capital Dodge. My experience was nothing short of amazing. From the time I started working with my sales associate (Tanner Foster) all the way until I left the lot, everything was wonderful and stress free. Tanner was so incredibly nice. He never rushed me, he did everything he could to find the best car at the best price that fits my budget. I am usually intimidated when walking into a dealership, but Tanner greeted me right away with a friendly hello and guided me without pressure to a vehicle that is perfect! I never felt rushed or that I was asking silly questions. For a woman who is new to buying cars, this was a pleasant surprise as other dealerships have made me feel awkward in the past. Thank you Tanner for helping me find the perfect car and being such a patient and helpful employee! The lot is big, clean, and welcoming. Gayle at the front desk was also a pleasure. I'll be sending my friends your way. Thanks again. More
Excellent Experience This is my first Dodge and the experience I had with Josh Ovington and Robert Martin at Capital Dodge was excellent. We had a very good negotiation e This is my first Dodge and the experience I had with Josh Ovington and Robert Martin at Capital Dodge was excellent. We had a very good negotiation experience and I am very pleased with how they explained all the details. I would recommend visiting Josh when you are looking for your next vehicle purchase. More
Extremely Helpful I brought my 2012 Fiat in for servicing and was very lucky to be helped by Nick Hall. Off the bat I was impressed he noticed my spouse and I had drive I brought my 2012 Fiat in for servicing and was very lucky to be helped by Nick Hall. Off the bat I was impressed he noticed my spouse and I had driven from all the way in from Petawawa on a Saturday morning (no closer Fiat dealer) and asked how our drive had been, sometimes it's the little things. He was very knowledgeable and seemed to know a great deal about the common 2012 Fiat issues and servicing they require. He was very friendly and easy to deal with, it felt like he was really there to help me and cared about the experience I had. No one likes having to bring their car in for service but Nick made it a much more enjoyable experience. More
Great to deal with I got the vehicle I wanted at an excellent price. I have zero complaints. Josh was great to deal with and made the car buying experience painless an I got the vehicle I wanted at an excellent price. I have zero complaints. Josh was great to deal with and made the car buying experience painless and efficient. More
Love the Express Lane! This review is long overdue! I have visited the express lane few times now and I am impressed every time. It is clear they care about the customer. Th This review is long overdue! I have visited the express lane few times now and I am impressed every time. It is clear they care about the customer. They are professional and friendly and understand the "express" aspect. The loyalty card is a fantastic idea and really separates Capital from the competition. Keep up the great work! More
service I've been going to Capital Dodge for service for the past 10 years. I've bought 2 cars from them over the years. I've always dealt with Ryan Rodney (S I've been going to Capital Dodge for service for the past 10 years. I've bought 2 cars from them over the years. I've always dealt with Ryan Rodney (Service Adviser) and Kyle McColl (Service Manager). Whenever I have issues with my vehicle's they always take the time to listen and make me feel at ease. When I leave my vehicle's with them I know That my car is in good hands. They address and Resolve any issue's that I may have. The service I get from both Kyle and Ryan is above and beyond what would normally be expected. And as such I would strongly recommend this dealership. More
Just in the "Nick" of time I knew my Journey was a mess with only 200Kms left on warranty. Found everything! All covered too! Never got annoyed with constantly updating me! I knew my Journey was a mess with only 200Kms left on warranty. Found everything! All covered too! Never got annoyed with constantly updating me! More
Great sales experience Josh Made it fun. We had an uncomfortable experience at dilawri, where they were pressuring and made to feel very uncomfortable. The test drive at Josh Made it fun. We had an uncomfortable experience at dilawri, where they were pressuring and made to feel very uncomfortable. The test drive at dilawri felt more like a road test where the sales person came with us and told us where to go .. we INVITED Josh to come with us just because he was such a breath of fresh air and we did not feel any pressure!!!! Just entering YOUR dealership, you could feel the difference in the air ... An awesome friendly no pressure experience !!! Thank you Capital Dodge and Josh for that unforgettable day and now we are the proud owners of a Cadillac Coupe!!!!!! Both of us would recommend your dealership and the Josh experience!!! Thank you!!! More
2016 Cherokee Dealt with Jon Buckley. Great guy along with his sales manager. The buying experience was a good one and the lads did a great job of customer service. Dealt with Jon Buckley. Great guy along with his sales manager. The buying experience was a good one and the lads did a great job of customer service. Looking forward to the same experience within their service department. Excellent experience. More