Capital Chrysler Jeep Dodge

Happy Customers When we purchased our new Mini-Van this past December, my husband had gone ahead and I met him at the dealership after Brian had already given him the When we purchased our new Mini-Van this past December, my husband had gone ahead and I met him at the dealership after Brian had already given him the low-down on the vehicle we were thinking of. Brian happily explained for a second time in detail all the in and outs of the vehicle, and not only respected the budget we'd set but went even further to find us ways to save more money without compromising the features we'd receive in the new car. He was very real with us and treated us with respect; his good-nature and no-pressure attitude really put us at ease and all the while, he was extremely patient as we had our 2 young kids with us. Ultimately, we ended up purchasing the van that day and Brian called a while later to ensure everything was going well and our expectations were met: even though that call was likely standard procedure, the care and concern Brian consistently demonstrated throughout our interaction was 100% genuine. I would recommend going to Brian for any car purchase. More

Great Deal, Great Jeep, Exhilarated Customer! Wasn't planning on my next vehicle purchase for another year, nor was I planning on a Jeep. I had my heart set on a Nissan Juke until my husband had Wasn't planning on my next vehicle purchase for another year, nor was I planning on a Jeep. I had my heart set on a Nissan Juke until my husband had his Dodge RAM in for routine service and toured the Capital showroom and was approached by Mike LeBlanc. With Mike's friendly and knowledgeable demeanor and keen desire to make a sale and happy customer, we walked in with a 2007 Versa Sport to satisfy my husband's request to have a look at what was there and walked out the owner of a 2016 Jeep Wrangler Unlimited. What a deal, what a Jeep, what an acceptable trade-in value and what an fantastic experience we had. I had a lengthy list of what I was expecting on a vehicle purchase and Mike Leblanc was able to make it all happen for an extremely exhilarated customer. Brian Karnis, another key addition to the deal helped accessorize my jeep with amazing two toned Katzkin Leather seats and hood lock and made a customer for life out of me with his knowledge and expertise of all endless possibilities in accessorizing a Jeep. He'll be my Jeep wardrobe master for life. Lastly but not least, Trevor Kelly made financing a breeze, let us know all our options and didn't push what we didn't want. The whole team we dealt with made it a great experience and served to add another loyal customer to their service center. When we went to pick up our tailored Baby Blue , they had it ready a day before it was due to accommodate a scheduling conflict we had. Our son was peaked with excitement with our new addition to the family. That's customer service worth returning for. ON another note, this review tool sucks, I wrote my review and hit backspace to delete a letter and it wiped my entire review, this is the 2nd time around. Thanks Gentlemen! T,E & J More

Found me exactly what I was looking for I am giving a 5 star rating because I was able to find the truck I was looking for with the service expected from a good local dealer, I would buy aga I am giving a 5 star rating because I was able to find the truck I was looking for with the service expected from a good local dealer, I would buy again from capital dodge my purchasing experience was as painless as possible and they offer everything you need to customize your new dodge all under one roof. More

Personally committed to excellence, flexible and resouceful. Andreanne Budd, is a professional and effective sales person. She is friendly and very well informed. She is super easy to work with and eager to ge Andreanne Budd, is a professional and effective sales person. She is friendly and very well informed. She is super easy to work with and eager to get to a point of mutual agreement. Great job, highly recommended. More

Très bon service et acceuil Je n'étais pas certaine d'acheter au moment que j'ai visité mais mon vendeur a pris le temps avec moi, me posait des questions pour connaître ce que j Je n'étais pas certaine d'acheter au moment que j'ai visité mais mon vendeur a pris le temps avec moi, me posait des questions pour connaître ce que j'aimerais dans une automobile et il a très bien su quelle voiture me faire tester car je suis maintenant propriétaire d'une Dodge Journey. Mike est un super bon gars, attentif et courtois. More

Great people...great service!! Being new to the province i had to serch for a new Dodge dealership to look after my van. After a very rude conversation at another location , i decid Being new to the province i had to serch for a new Dodge dealership to look after my van. After a very rude conversation at another location , i decided to try Capital City Dodge ( despite them being further from me). Without a doubt the most friendly , professional service from start to finish. I cannot express how pleased I was. We even had to contact my previous dealership in NB to find out about a previous repair, which in the end was warrenteed. Wendy, Nick and Ryan were excellant!! Best service at a dealership I have ever had. I will make the drive to Kanata every time passing the other 2 dealerships closer to me. Thank you Capital City Dodge! More

Made me enjoy car shopping! This was my best car purchasing experience in 25 years. I have always hated buying cars, the back and forth rituals imposed by dealership processes ar This was my best car purchasing experience in 25 years. I have always hated buying cars, the back and forth rituals imposed by dealership processes are a profound irritant and a waste of my time. I once bought a Saturn just to avoid all this (not my most exciting purchase...). However, my experience this time was entirely different and I credit Andreanne Budd my salesperson for it. It is unlikely I would have bought the car at this dealership if it wasn't for her. I appreciated that she paid attention, and quickly and smartly highlighted the differences between the options I was considering. She then made the process as quick and painless as I have seen in many years, and many cars. The car pick-up was fun, no nonsense and I appreciated the quick introduction to the friendly service folks. More

Great Experience After a terrible experience at another dealership, Andy helped me in countless ways. He arranged a trade-in, which included picking up a vehicle I ha After a terrible experience at another dealership, Andy helped me in countless ways. He arranged a trade-in, which included picking up a vehicle I had lost all sense of confidence in. He offered me multiple options within my budget, always thinking of my preferences and needs. Andy was incredibly professional, sympathetic to my extreme time constraint (we were working together from two different cities), and stayed in constant communication, knowing that I was very upset about the events with my last car. On the day of pickup, my previously owned car looked and felt brand new! Ultimately, I ended up with a beautiful, safe car (in my preferred colour even), renewed driving confidence and the peace of mind that Andy (and Capital Dodge) are there should I run into any issues with my purchase. Thanks for all your help, I love my "new" car! More

Excellent FIAT 500X purchase experience! I want to share the positive experience I had buying a new FIAT 500X at Capital Dodge Jeep Fiat. From the first viewing and test drive of the 500X, b I want to share the positive experience I had buying a new FIAT 500X at Capital Dodge Jeep Fiat. From the first viewing and test drive of the 500X, both my wife and I had a very pleasant experience visiting the dealership and being taken care of by Fiat sales expert Andreanne Budd. Andreanne was very well versed in all aspects of the car and was able to answer all my crazy little questions about it. With the 500X being the car we wanted, we proceeded through a pleasant and successful sales experience and, voila; we are the proud owners of a brand new FIAT 500X! Andreanne had guided us through a very nice purchase of a very nice car. Everyone we were introduced to at the dealership made us feel that were, indeed, in very good hands after this purchase. My wife again mentioned the great personal service; something that is not found anymore! I even caught a glimpse of Jim Durrell! The whole experience was perfect! Thanks Andreanne! and kudos to Capital Dodge Jeep Fiat! More

Amazing experience! Buying my first car was a scary thought, but when I went to Capital it became a very pleasant experience. Andreanne was very friendly and knowledgeabl Buying my first car was a scary thought, but when I went to Capital it became a very pleasant experience. Andreanne was very friendly and knowledgeable. She made buying my first car a very enjoyable experience, thank you!!! More