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Capital Chrysler Jeep Dodge
Ottawa, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Best Price in town! Not only did they offer me an interest free loan, but they matched my best price after shopping at multiple dealers. Friendly staff, fast service and Not only did they offer me an interest free loan, but they matched my best price after shopping at multiple dealers. Friendly staff, fast service and delivered on time. Will definitely return when I need to trade in my Ram 1500. More
Seamless Car Purchase My husband I were attended quickly by all. Although our Jeep is a 2014, it looked brand new (clean) inside and out. Very positive experience. My husband I were attended quickly by all. Although our Jeep is a 2014, it looked brand new (clean) inside and out. Very positive experience. More
Regret visiting this showroom Totally unhelpful sales person who sounds rude!!! while I was trying to leave since dealing with him was totally waste of time… Management had no comm Totally unhelpful sales person who sounds rude!!! while I was trying to leave since dealing with him was totally waste of time… Management had no comment about their employee attitude!!! There are many Dodge Chrysler dealers... Do yourself a favor and go somewhere else.. More
Deal when I needed it Great service and attentive salesman! Made call backs and bought me lunch!!!! Got a GREAT vehicle. Felt very comfortable and was shown a wide selectio Great service and attentive salesman! Made call backs and bought me lunch!!!! Got a GREAT vehicle. Felt very comfortable and was shown a wide selection... More
Very poor Customer service Very poor aftermarket service. They have lost my lugnut key and refuse to admit it was their fault, and want to charge $150 to remove the old locking Very poor aftermarket service. They have lost my lugnut key and refuse to admit it was their fault, and want to charge $150 to remove the old locking lugnuts. I bought a brand new Ram that is now one year old, and it was in the service department 6 months ago to fix a leaking front axle boot, so the front tire was removed by this dealer. I now need to change a flat tire and the key is not in my glovebox, since this is a new truck I would have no use to remove the key from my glovebox. I asked for Sales and Parts assistance since Service would not help, only to say I had to pay for a new key, and that they never loose the lugnut keys, they have 100% success rate of replacing the key...how do they know that? After getting Brian in parts who would order me a new one for free, service still would not remove the old ones for less than a $150 labour, their lowest price since they insist they didnt loose the key and that I misplaced it. I will never again buy or service my vehicles at this dealership...for shame on the service department for not providing customer service to someone who purchased a brand new vehicle from this dealership. More
SUPER ADVICE, GREAT JEEP Wandered in to pickup brochures for a Jeep. Josh immediately welcomed me, his initial explanation was straightforward with no pressure. Return appoi Wandered in to pickup brochures for a Jeep. Josh immediately welcomed me, his initial explanation was straightforward with no pressure. Return appointment went smoothly. Josh was very patient, candid, and thorough in his presentation and our discussion of the pros and cons of the Jeep models available to me, which made the final selection quite easy. Very happy with the deal that he put together for me. Same high standard as when I bought our 2011 Journey. The entire team is first rate. Never felt the need to visit any other dealer. Josh has always been available to answer any follow up questions that I have had. More
Happy Customers When we purchased our new Mini-Van this past December, my husband had gone ahead and I met him at the dealership after Brian had already given him the When we purchased our new Mini-Van this past December, my husband had gone ahead and I met him at the dealership after Brian had already given him the low-down on the vehicle we were thinking of. Brian happily explained for a second time in detail all the in and outs of the vehicle, and not only respected the budget we'd set but went even further to find us ways to save more money without compromising the features we'd receive in the new car. He was very real with us and treated us with respect; his good-nature and no-pressure attitude really put us at ease and all the while, he was extremely patient as we had our 2 young kids with us. Ultimately, we ended up purchasing the van that day and Brian called a while later to ensure everything was going well and our expectations were met: even though that call was likely standard procedure, the care and concern Brian consistently demonstrated throughout our interaction was 100% genuine. I would recommend going to Brian for any car purchase. More
Great Deal, Great Jeep, Exhilarated Customer! Wasn't planning on my next vehicle purchase for another year, nor was I planning on a Jeep. I had my heart set on a Nissan Juke until my husband had Wasn't planning on my next vehicle purchase for another year, nor was I planning on a Jeep. I had my heart set on a Nissan Juke until my husband had his Dodge RAM in for routine service and toured the Capital showroom and was approached by Mike LeBlanc. With Mike's friendly and knowledgeable demeanor and keen desire to make a sale and happy customer, we walked in with a 2007 Versa Sport to satisfy my husband's request to have a look at what was there and walked out the owner of a 2016 Jeep Wrangler Unlimited. What a deal, what a Jeep, what an acceptable trade-in value and what an fantastic experience we had. I had a lengthy list of what I was expecting on a vehicle purchase and Mike Leblanc was able to make it all happen for an extremely exhilarated customer. Brian Karnis, another key addition to the deal helped accessorize my jeep with amazing two toned Katzkin Leather seats and hood lock and made a customer for life out of me with his knowledge and expertise of all endless possibilities in accessorizing a Jeep. He'll be my Jeep wardrobe master for life. Lastly but not least, Trevor Kelly made financing a breeze, let us know all our options and didn't push what we didn't want. The whole team we dealt with made it a great experience and served to add another loyal customer to their service center. When we went to pick up our tailored Baby Blue , they had it ready a day before it was due to accommodate a scheduling conflict we had. Our son was peaked with excitement with our new addition to the family. That's customer service worth returning for. ON another note, this review tool sucks, I wrote my review and hit backspace to delete a letter and it wiped my entire review, this is the 2nd time around. Thanks Gentlemen! T,E & J More
Found me exactly what I was looking for I am giving a 5 star rating because I was able to find the truck I was looking for with the service expected from a good local dealer, I would buy aga I am giving a 5 star rating because I was able to find the truck I was looking for with the service expected from a good local dealer, I would buy again from capital dodge my purchasing experience was as painless as possible and they offer everything you need to customize your new dodge all under one roof. More
Personally committed to excellence, flexible and resouceful. Andreanne Budd, is a professional and effective sales person. She is friendly and very well informed. She is super easy to work with and eager to ge Andreanne Budd, is a professional and effective sales person. She is friendly and very well informed. She is super easy to work with and eager to get to a point of mutual agreement. Great job, highly recommended. More