Capital Chrysler Jeep Dodge

BEST BUYING EXPERIENCE EVER!! We recently purchased a 2015 Grand Cherokee Limited from Capital Dodge in Ottawa. This seriously was the best buying experience ever. Tanner Foster a We recently purchased a 2015 Grand Cherokee Limited from Capital Dodge in Ottawa. This seriously was the best buying experience ever. Tanner Foster and Scott Hamilton was excellent in helping us pick out the jeep. What We liked most about Tanner and Scott , was that they were not pushy ,( we loved this ) and very knowledgable on their vechiles . Then Trever Kelly ( finance manager) , went above and beyond his title to help us with the Financing. We had a few issues but he never gave up until it worked out in our favour. From countless phone calls to friendly advice , he is absolutly the kindest, most thoughtful , caring person for a finance manager, we have ever had in our purchasing experience. I would recommend highly this dealership to anyone , you will not be disappointed. We love our new ride ..... More

Definitely recommend Have purchased a number of cars from other dealerships but never went back after the initial vehicle buy. We are very happy to say that we have finall Have purchased a number of cars from other dealerships but never went back after the initial vehicle buy. We are very happy to say that we have finally found the right dealership in Capital Dodge. From the very helpful, no pressure advice to purchase our Jeep to the friendly, trustworthy service staff we have felt nothing but the utmost confidence in all of our dealings with them. Have recommended them to friends and family and will continue to do so. Thank you and keep up the awesome work! More

No Pressure sales staff brings a sale My wife and I went in to check out new vehicles to replace our trusted Dodge Journey. We purchased it at Capital Dodge a few years ago. We were greete My wife and I went in to check out new vehicles to replace our trusted Dodge Journey. We purchased it at Capital Dodge a few years ago. We were greeted by Steve Campbell . Steve looked after us from top to bottom. He helped guide us to our purchase of another Dodge Journey. Scott Hamilton, who was our sales person when we bought our original Journey, was also assisting. We had such great people helping us. No pressure, no push. The way we like it. I was in today with the new Journey for a minor adjustment. The service department was wonderful to deal with. Friendly,and efficient, so far. This is our first experience with the service department as our old dodge never let us down. I will recommend Capital Dodge to my friends, and will be back in the future myself. Thank you for the continued positive experience. DM More

Purchase of new Cherokee We went in on a busy Saturday to look around...we ended up walking out a new Cherokee owner! We had Ms. Duncan look after us, while juggling another We went in on a busy Saturday to look around...we ended up walking out a new Cherokee owner! We had Ms. Duncan look after us, while juggling another client. We told her what we were looking for in a vehicle and she had one brought around for us to test drive while she finished with her first client. She chose a vehicle that matched our expectations exactly...clearly why she is good at what she does! After loving the vehicle let then came time for the negotiations on price and trade. Again we layer out what our expectations were and in the end we were so close we could not refuse the deal! When picking up she walked me through all the new features this vehicle had and how to use them and made sure before I left the lot I was comfortable with everything. Then added I could call her directly if I had any questions or concerns. I went into Capital Dodge very unsure about trading my vehicle and starting over but with the guidance of Ms. Duncan I walked away a happy new Cherokee owner. More

Best Price in town! Not only did they offer me an interest free loan, but they matched my best price after shopping at multiple dealers. Friendly staff, fast service and Not only did they offer me an interest free loan, but they matched my best price after shopping at multiple dealers. Friendly staff, fast service and delivered on time. Will definitely return when I need to trade in my Ram 1500. More

Seamless Car Purchase My husband I were attended quickly by all. Although our Jeep is a 2014, it looked brand new (clean) inside and out. Very positive experience. My husband I were attended quickly by all. Although our Jeep is a 2014, it looked brand new (clean) inside and out. Very positive experience. More

Regret visiting this showroom Totally unhelpful sales person who sounds rude!!! while I was trying to leave since dealing with him was totally waste of time… Management had no comm Totally unhelpful sales person who sounds rude!!! while I was trying to leave since dealing with him was totally waste of time… Management had no comment about their employee attitude!!! There are many Dodge Chrysler dealers... Do yourself a favor and go somewhere else.. More

Deal when I needed it Great service and attentive salesman! Made call backs and bought me lunch!!!! Got a GREAT vehicle. Felt very comfortable and was shown a wide selectio Great service and attentive salesman! Made call backs and bought me lunch!!!! Got a GREAT vehicle. Felt very comfortable and was shown a wide selection... More

SUPER ADVICE, GREAT JEEP Wandered in to pickup brochures for a Jeep. Josh immediately welcomed me, his initial explanation was straightforward with no pressure. Return appoi Wandered in to pickup brochures for a Jeep. Josh immediately welcomed me, his initial explanation was straightforward with no pressure. Return appointment went smoothly. Josh was very patient, candid, and thorough in his presentation and our discussion of the pros and cons of the Jeep models available to me, which made the final selection quite easy. Very happy with the deal that he put together for me. Same high standard as when I bought our 2011 Journey. The entire team is first rate. Never felt the need to visit any other dealer. Josh has always been available to answer any follow up questions that I have had. More