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Capital Chrysler Jeep Dodge
Ottawa, ON
1,159 Reviews
Capital Dodge has been serving the community of Ottawa and surrounding areas for over 60 years. We have a proud history of delivering excellent service and quality care to each and every one of our valuable customers. Thank you for allowing us to earn your trust and keep it over the past decades. We look forward to another 60 years of serving you in our new dealership located at the Palladium Autopark next to Canadian Tire Centre. We have made it possible to give our customers even more service in this new state of the art facility.
We are committed to being involved in the community, through participation in charities, hockey teams, and also the United Way. We are here for YOU and your family to make sure you’re completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,159 reviews
April 22, 2016
great customer service ! I just wanted to take a minute to say how wonderful your staff is. I had gone in browsing looking for a car, Chris was extremely helpful and very swe I just wanted to take a minute to say how wonderful your staff is. I had gone in browsing looking for a car, Chris was extremely helpful and very sweet. He made me feel like it was my choice what I bought and didn't pressure me into something I didn't want. He has great costumer service, he cared more about how I was feeling then he did his pocket book. So again my hats off to you and your crew thanks a ton! More
by jen
Employees Worked With
April 13, 2016
My Black And Beautiful RAM I have always been impressed with all aspects of Capital Dodge since I became a customer in 2012. Recently an amazing woman by the name of Breana call I have always been impressed with all aspects of Capital Dodge since I became a customer in 2012. Recently an amazing woman by the name of Breana called me and asked if I'd be interested in attending an event at the dealership and look at trading in either my RAM or JEEP. I said I loved them and doubt that I could be convinced to do so. I came in regardless to take part in the event and was welcomed and explained in detail about the Trade Up Event. After some chatting and a little negotiations I am now the proud owner of a 2016 Dodge RAM. It has even more options than my old truck and I was able to start again with low kms. Breana was so great to deal with and didn't pressure us at all. My wife and I felt great and well taken care of throughout the process. Thanks a lot Breana for coordinating all the details and the other folks within the dealership to make all of the details come together. More
by Greg "The Viking"
Employees Worked With
Other Employees :
Breana LaRue , Mike S
April 09, 2016
Purchased a Jeep, the perfect Jeep Amazing service by Brian Badelt, came in and couldn't find one initially that I liked, Brian kept in touch and found me the perfect Wrangler. The cont Amazing service by Brian Badelt, came in and couldn't find one initially that I liked, Brian kept in touch and found me the perfect Wrangler. The continued care and attention he has provided will absolutely ensure that I will be back and will bring others with me. Well done. More
by Caleb Rempel
Employees Worked With
April 06, 2016
great customer service We don't look forward to the stress of car shopping but Josh, Rob and the other staff made it a much more pleasent experience. We don't look forward to the stress of car shopping but Josh, Rob and the other staff made it a much more pleasent experience. More
by Gord Currie
April 06, 2016
Painless - an almost pleasant experience! I find buying cars to be a very stressful experience. I like to have all my ducks in a row before I start - most importantly a reasonable "on the road I find buying cars to be a very stressful experience. I like to have all my ducks in a row before I start - most importantly a reasonable "on the road" price I'm willing to pay and able to afford, including a rough idea (through research) of what I think my existing car would be worth on trade in. I'd been dealing with another out of town dealership for over a week, and they were staunchly unwilling to move from the initial price I was given, which was out of my range due to a lowball on the trade in. So I visited Capital City Dodge, and within 20 minutes I was given the price I thought was reasonable. Less than an hour later, I'd processed through the majority of the paperwork, and two days later picked up my new car. I dealt primarily with Andreanne and Michael, they were amazing - this was the car buying experience I'd always dreamed of! More
by Chuck Bell
April 04, 2016
Awesome experience! We've had many great vehicles and some good experiences over the years. This was our first Ram product and first excursion into Capital, and, I have We've had many great vehicles and some good experiences over the years. This was our first Ram product and first excursion into Capital, and, I have to say, the gang at Capital was exceptional. I dealt with Brian Badelt for the most part and when I came in unannounced a few times when he was busy, he managed to find someone to help me out. I was interested in the high end pickups and Brian was honest with me regarding the best options in comparison to the trim lines. The truck I purchased is awesome and pretty much exactly what I was looking for. I've had situations in the past at other dealers where the "finance guy" does the hard sell on extended warranty and add-ons, but Mike Skaff was straight forward and there was no pressure. I was in and out of his office in less than 5 minutes. Overall a great experience and I would recommend paying them a visit if you're looking for a Ram truck! More
by JerryD
April 04, 2016
New RAM Josh did a great job at helping us getting the truck that we wanted at a great price! I would highly recommend going to Josh if are in the market to b Josh did a great job at helping us getting the truck that we wanted at a great price! I would highly recommend going to Josh if are in the market to by a truck without all the BS! More
by MHearn
April 04, 2016
New RAM 1500 - smooth purchase Traded my 2010 RAM 1500 and purchased a new 2016 replacement. Andreanne was very courteous and quickly selected the exact model with options that we Traded my 2010 RAM 1500 and purchased a new 2016 replacement. Andreanne was very courteous and quickly selected the exact model with options that we wanted from on-lot inventory. We reviewed, negotiated and settled on a price and a few days later our new truck was ready. Andreanne made the entire process very smooth and pleasant. She seemed to truly care about making sure that we were happy with our purchase. We also had some accessories mounted and Brian in parts was very helpful to ensure that our truck was delivered to us quickly with the accessories installed. Highly recommend dealing with Andreanne, Brian and Capital Dodge. More
by kevinf
April 04, 2016
Another very good purchase experience at Capital Dodge J'ai eu le plaisir de revoir Madame Andréanne Budd cette année en vue de l'acquisition d'un 4 roues motrices. J'ai choisi un Ram Sport, édition spéc J'ai eu le plaisir de revoir Madame Andréanne Budd cette année en vue de l'acquisition d'un 4 roues motrices. J'ai choisi un Ram Sport, édition spéciale, lequel semble vraiment attirer l'attention sur la route. Le comportement est excellent et on s'y sent en toute sécurité. Le processus d'achat s'est déroulé de façon ouverte et professionnelle dans le cadre d'une transaction gagnant-gagnant de la part de tous y compris le management et le service des pièces et son gestionnaire ainsi que le gestionnaire attitré du contrat. Expérience donc fort agréable et sans anicroche alors que tous ont fait le maximum afin de donner satisfaction au client. Il s'agit d'un comportement exceptionnel dans l'industrie de l'automobile au détail. Merci à tous et toutes encore une fois et bravo pôur vos bons services. JRP More
by Achat Capital Dodge
April 04, 2016
returned for another Mopar product Gotta love these people, no pressure and treated like I really mattered to them. I traded my 2013 Fiat for a 2016 Jeep, it was a snow thing... I was Gotta love these people, no pressure and treated like I really mattered to them. I traded my 2013 Fiat for a 2016 Jeep, it was a snow thing... I was given more than fair value for my trade, I did check before the process. Upon delivery my new Jeep was completely detailed and ready to go. This is my second Purchase and second time dealing with Andreanne Budd, and once again a pleasurable experience. I will be returning for my next car, no doubt at all. More
by Kevin WIlley
Employees Worked With
