Capital Chrysler Jeep Dodge
Ottawa, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,159 reviews
Worse experience ever 2nd time in 5 years I have wasted a few hours every time. 2nd salesman this time but same bad experience as 5 years ago. The purchase price advertis 2nd time in 5 years I have wasted a few hours every time. 2nd salesman this time but same bad experience as 5 years ago. The purchase price advertised on the Dodge website has been growing while my trade cars value dive-nosed exponentially during negotiations. They are using all of the old stinky car salesman tactics to grab your $$$$$$. Do not waste your time. Go to neighbor GMC dealer for a straight and simple negotiation, respectful treatment, plain explanations, selection, selection, selection, and more (the most) important, real discounts. DO NOT BUY ANY CARS AT CAPITAL DODGE KANATA. More
Awesome experience buying from Shannon Duncan My husband and I dread the car buying experience but when our SUV was ready to die we headed over to Capital Chrysler Jeep Dodge. It was like winning My husband and I dread the car buying experience but when our SUV was ready to die we headed over to Capital Chrysler Jeep Dodge. It was like winning a lottery when we were lucky enough to have Shannon Duncan as our sales person. Shannon answered all our questions, pointed out things we hadn't even considered all while maintaining a professional, courteous attitude, Shannon delivered a great buying experience without the pain usually associated with buying a car. In the future we will be sure to use Shannon again! More
Great experience! After checking with several dealerships, Capital Dodge was by far tops in approach and interest. Andreanne had previously sold a vehicle to a close fr After checking with several dealerships, Capital Dodge was by far tops in approach and interest. Andreanne had previously sold a vehicle to a close friend of mine and I had met her briefly over the yeas. I wanted to work with her because I knew that she would be honest and fair. I had researched exactly which vehicle I wanted and was able to work with Andreanne to find a perfect match! She was invested in the process without being pushy. She was patient with me and my crazy schedule. We drove many vehicles in our quest to find the best fit. I am 100% happy with my experience !! The finance manager Ken Murdoch also awesome to work with. I really felt that he advocated for me with the banks and was professional and a pleasure to deal with! More
great! I called in at Capital explaining that I just had a terrible experience at a Chrysler dealer in Hull and was looking for a salesperson who would get r I called in at Capital explaining that I just had a terrible experience at a Chrysler dealer in Hull and was looking for a salesperson who would get right to the point without the typical sales pitches and excuses you often get from sales people. I was transferred to Shannon Duncan who was totally awesome to deal with. I went in sort of unprepared and she was super patient and really took the time to work through things. Her hard work paid off as we ended up buying a really nice Ram Sport edition that we will be picking up tonight. Good work Shannon! Now the pressure is on the service team to perform as well ! LOL Jim Connolly , Chelsea,Quebec. More
Friendly, honest service and excellent product knowledge We just bought a new Fiat 500L as part of the big 2015 clearance sale and we couldn't be happier. Andréanne, our sales rep, was extremely knowledgeabl We just bought a new Fiat 500L as part of the big 2015 clearance sale and we couldn't be happier. Andréanne, our sales rep, was extremely knowledgeable and genuine. She came in on her day off to meet with us on our return visit to purchase. Quite frankly, she is amazing! The entire purchase process was extremely well coordinated and the business manager quickly set everything up for us to finalize our purchase. On Friday we picked up our new car and felt that the staff went that extra mile to make us feel special and include our 8 year old son in the deal. We plan to buy a Dodge Ram in the near future and know we will be in good hands at Capital Chrysler Jeep Dodge. More
Easy and pain free I was looking for a jeep and my sales staff was excited and engaged as I was to get me the right vehicle at the right price. I was looking for a jeep and my sales staff was excited and engaged as I was to get me the right vehicle at the right price. More
Great experience, for the second time! Went in to see about trading our 2011 Ram with a newer model. Dealt with Mike Leblanc. It was a no pressure visit, wanted to see what they had on the Went in to see about trading our 2011 Ram with a newer model. Dealt with Mike Leblanc. It was a no pressure visit, wanted to see what they had on the lot. Came back a few days later with my husband to show him our options...2 hours later left a proud owner of a 2016 1500. Knowledgeable and friendly service! =) PLarouche More
Great people make a great experience!! Went in just to browse a few times, spoke with both Jamie and Mike and both times laid back no pressure attitudes. Helped me sort out what I was looki Went in just to browse a few times, spoke with both Jamie and Mike and both times laid back no pressure attitudes. Helped me sort out what I was looking for and gave me no pressure. They both let me know I could reach them anytime if I had any questions. Everywhere else I went was basically buy now or leave. These two guys made this decision very easy. I got what I wanted, a great price and at my terms it took me about 4 weeks to really decided and they were there to help the whole way. I would like to thank them both for an amazing experience and I'm Sure to go back and I recommend everyone to speak to one of these two. I'm very slow in "pulling the trigger" but they are always there. If you want an easy going laid back experience ask for Jamie C or Mike L you won't regret it one bit!! More
Another great experience I have dealt with the lads at capital on many occasions now and it's always a great experience. Great to see the same faces every time my wife and I c I have dealt with the lads at capital on many occasions now and it's always a great experience. Great to see the same faces every time my wife and I come through the front doors and I appreciate everything they do to constantly ensure that I'm satisfied with our purchase. Third vehicle and no complaints. Thanks again guys! JT More
Outstanding Customer Service! I am looking into purchasing my first vehicle within the next couple of months. I went to a couple other dealers to browse around. The customer servic I am looking into purchasing my first vehicle within the next couple of months. I went to a couple other dealers to browse around. The customer service which I received by Christopher was amazing and stood out the most compared to the other representatives that I met with. I didn’t know much about cars but after discussing the different options with Chris that are available, he has made me feel more comfortable for when I am ready to make that first purchase. One of the best sale representatives out there! More