Capital Chrysler Jeep Dodge
Ottawa, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Two new vehicles in 6 months We bought our first vehicle (a used Caravan) at Capital a Dodge six years ago. We returned at the end of 2015 in search of a new Caravan that we could We bought our first vehicle (a used Caravan) at Capital a Dodge six years ago. We returned at the end of 2015 in search of a new Caravan that we could have modified to be wheelchair accessible. Sean and Andreanne showed us just what we needed, offered amazing rebates and valued our trade-in generously. Ken took wonderful care of us on the financing end. We returned today in search of a new Journey and had just as amazing an experience with Sean, Andreanne and Ken as we did the last time. We always recommend Capital Dodge to our friends...While I waited for my husband yo finish his test drive I paid Brian at the parts desk to get a quote for a roof rack system and box for the caravan...best price out of the three businesses I have obtained quotes from. More
Hard working and ready to deal At capital dodge I was not only helped to find the truck I wanted but I was helped to be the owner of the truck I wanted. My salesman wasn't pushy At capital dodge I was not only helped to find the truck I wanted but I was helped to be the owner of the truck I wanted. My salesman wasn't pushy and listened to the budget I had and helped me find the vehicle that fit my price. I will go back to capital dodge for my next vehicle purchase, no doubt. More
Amazing service and deals! I have bought 2 cars from this dealership and each time i have received excellent service from Andy Hartin. He is very helpful in getting a car i want I have bought 2 cars from this dealership and each time i have received excellent service from Andy Hartin. He is very helpful in getting a car i want and at an affordable price! He is very thorough and I feel completely comfortable with making a big purchase with him as well as Capital Dodge. I highly recommend this dealership to anyone looking to purchase a new or used car! More
First Visit Took my SRT8 to have an extended warranty applied this Saturday during what was, thus far, the hottest day of the year. The car was inspected quickly Took my SRT8 to have an extended warranty applied this Saturday during what was, thus far, the hottest day of the year. The car was inspected quickly and the finance employee was there on his day off to help me out. The service manager explained everything perfectly, including the help they provide (shuttle service, rental support if the car has to stay overnight, etc.). As I live way east of the east-end of Ottawa, this was my first visit to Capital. Impressive facility and lot. The staff looked "human" and were, from what I could see, offering a casual and stress-free environment in which to do business. More
Great customer service I've been dealing with Capital Dodge for awhile now and have always been impressed with their service. They're always patient and willing to answer an I've been dealing with Capital Dodge for awhile now and have always been impressed with their service. They're always patient and willing to answer any questions that I have. Have dealt with multiple salesmen and have always been very impressed with the service I've recieved. More
Excellent Service!!!! I’ve have been a customer of Capital Dodge for more than 8 years. Ryan Rodney always goes above and beyond for all my vehicle service needs. He's extr I’ve have been a customer of Capital Dodge for more than 8 years. Ryan Rodney always goes above and beyond for all my vehicle service needs. He's extremely professional, friendly and courteous but most of all knowledgeable. I can call him at any time to ask a question and he is always helpful. Ryan also keeps me informed about what is happening with my vehicle and he has even SAVED ME MONEY which is almost unheard of with a dealership service department. Recently, the A/C on my 2013 Caravan died. Normally this would be a warranty issue but we were over the 3 years or 60 000 km so I assumed I was out of luck. Expecting a huge repair bill I contacted Capital Dodge and asked for Ryan with the hopes that there might be some way to reduce the cost of the repair. I brought the van in to Capital Dodge Shop and after a carefully review diagnosing the problem, Ryan Rodney called me to inform me he had arranged for the solution to be covered by Dodge as a good will warranty offer and I will have to pay nothing!!!. I can't thank Capital Dodge enough, and Ryan Rodney in particular (of course I want to include the mechanic team) for helping me out! I was very, very impressed with the professional service and the willingness to go beyond the call of duty! Certainly made my day! Kudos to you Ryan and Team, for always being there for me!!!! I would highly recommend capital dodge and their team. More
Helpful, friendly, humorous, and no BS! My fiance and I traded in his ram and my older sedan for two brand new cars! The team worked hard to give us all our options and gave their honest pro My fiance and I traded in his ram and my older sedan for two brand new cars! The team worked hard to give us all our options and gave their honest professional opinions! We got an awesome price,awesome service and amazing cars :) I would highly recommend capital dodge and their team. More
Percerverence and willingness to win my business I was very impressed with Josh's desire to win my business. I am not the easiest customer to please so for Josh to be as patient as he was and contin I was very impressed with Josh's desire to win my business. I am not the easiest customer to please so for Josh to be as patient as he was and continue to do everything he could to meet my needs in what I wanted in a vehicle, I was very pleased. More
Excellent service in purchaing aNew 2016 Dodge Grand Caravan Just purchased our 2nd van with Capital Dodge and the experience we had this time around was amazing, the sales person was great. They were able to w Just purchased our 2nd van with Capital Dodge and the experience we had this time around was amazing, the sales person was great. They were able to work out a great price for me. I didnt' have to wait weeks to receive my van, I purchased on Friday and pick it up on Monday, paper work ready to go, no messing around. Brian Badelt took the time when I picked up the van to show me all the feature I had and how it all worked, set up my blue tooth. It's all those little personal thing that make a good saleman. I would recommend him for sure! All and all, I've dealt with Capital Dodge for over 5 years now and recommend there service to anyone that want's to purchase a Dodge/Chrysler. More
Exceptional Service I had recently purchased a 2016 Jeep Wrangler from Shannon Duncan- upon our first interaction she was professional, courteous, and really listened to I had recently purchased a 2016 Jeep Wrangler from Shannon Duncan- upon our first interaction she was professional, courteous, and really listened to my situation and what I wanted. I was not in a huge rush to buy the vehicle and she did not pressure me in any way. Shannon was very patient in helping me determine what model was best for me, including spending time looking through books to find the right colour custom leather seats. I usually turn over cars every couple of years and Shannon was by far the best person I have dealt with. I would highly recommend her! More