Capital Chrysler Jeep Dodge

15k later and still great service This is our first Dodge and our experience with Capital Dodge will definitely bring us back! We had a few minor issues with our new Journey and the D This is our first Dodge and our experience with Capital Dodge will definitely bring us back! We had a few minor issues with our new Journey and the Dealer took care of them, transported us to work and picked us back up. We could not have asked for better service. We are very impressed with the Journey. Very comfortable, smooth and has all the features we need. Thank you once again Josh Ovington for the excellent purchase experience and the post sales service. We'll be back! Mellissa Jones More

Started out sour, ended up sweet! My daughter had an experience at Capital dodge so negative from the service department it lead me to step in. She bought a 2013 Dodge Dart at Town and My daughter had an experience at Capital dodge so negative from the service department it lead me to step in. She bought a 2013 Dodge Dart at Town and Country Chrysler in Smiths Falls Ont when she graduated college. She has had one catastrophic failure after another, recall after recall! The service department at Town and country Chrysler were not helpful at all and very condescending to her. I will never go back to that dealership even though we have purchased many new Chrysler vehicles in the past from them. Fast forward to June 2016...still having transmission dash lights come on and her car acting up she ended up at capital dodge as she now resides in Ottawa. Initially they ran several diagnostic tests on it, thought they fixed the problem she paid the bill drove away and the problem continued, and continued...now I understand the mechanics were just as frustrated at this car as my daughter was but throwing parts at it to try to fix it was not the answer. I made a call to the service manager Kyle McColl he was more than willing to listen to my version and was extremely helpful in trying to get this issue solved. Next comes Brent Smith service technician extrodanaire! He went above and beyond to not only get the problem fixed but paid for by Chrysler Canada as the bill was way out of reach for my daughter. I will be eternally grateful for the service we finally received and my faith has been restored in not only humanity but Chrysler Canada and the fine mechanics at capital dodge! Thank you from the bottom of my heart. Jean Bedford More

Enthusiastic people.. Brian was very enthusiastic and knowledgeable, he answered all our questions about the vehicle and helped us understand the difference between the var Brian was very enthusiastic and knowledgeable, he answered all our questions about the vehicle and helped us understand the difference between the various trim levels. We had multiple visits to the dealership and did multiple test drives, they were very courteous and helpful throughout the processes. Would definitely recommend Capital Dodge. More

Amazing! Shannon is incredible at her job and it really shows! She was able to answer every question I had and was very helpful throughout the whole process. 1 Shannon is incredible at her job and it really shows! She was able to answer every question I had and was very helpful throughout the whole process. 10 out of 10, would recommend! :) More

Fast and Furious Service Had the pleasure of dealing with Scott, Josh and Robert on buying my new Ram Truck. I knew exactly what I wanted and they made sure I got it. No up se Had the pleasure of dealing with Scott, Josh and Robert on buying my new Ram Truck. I knew exactly what I wanted and they made sure I got it. No up selling to buy anything outside my budget was involved nor was I offered any "hurricane insurance" or unnecessary add ons. They worked hard to get me into my new truck asap. Pleasant buying experience. I had the papers signed and approved before I could finish my hot dog they offered me while I waited. Best price in Ottawa for what I was looking for and a happy sales experience. More

good person and knows her job well i was looking for a truck, not a mortgage.Then shannon send me a email to go visit them.Wow i was impressed good job best place i went in years .thank i was looking for a truck, not a mortgage.Then shannon send me a email to go visit them.Wow i was impressed good job best place i went in years .thank you shannon and capital dodge, i love my new truck yeeeeaa More

Excellent, Fast and informative Service I went in looking for a used car and was immediately approached by Mike. He asked all the right questions and immediately found three or four cars tha I went in looking for a used car and was immediately approached by Mike. He asked all the right questions and immediately found three or four cars that met the criteria I had outlined. After making a choice he took the time to very thoroughly explain the features of the car and allowed me a test drive. He kept the car in my price range and was incredibly helpful both throughout the paperwork and payment process. He was easy to reach by phone and was available any time I needed to speak with him. It was a smooth and easy process and I would recommend Capital Dodge to any body looking to buy! Thanks a lot Mike! More

Great service Super friendly and so comfortable dealing with you! We both felt very happy with the service we were provided. Will definitely be back in the future Super friendly and so comfortable dealing with you! We both felt very happy with the service we were provided. Will definitely be back in the future More

Great Service I went in knowing exactly what I was looking for. They did a locate, found a truck to match my request, and after some back and forth negotiations th I went in knowing exactly what I was looking for. They did a locate, found a truck to match my request, and after some back and forth negotiations they gave me a good price. Brian was easy to work with; I didn't feel overly pressured. They also gave me what I wanted for my Trade-In. More