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Capital Chrysler Jeep Dodge

Ottawa, ON

4.1
1,159 Reviews
Capital Dodge has been serving the community of Ottawa and surrounding areas for over 60 years. We have a proud history of delivering excellent service and quality care to each and every one of our valuable customers. Thank you for allowing us to earn your trust and keep it over the past decades. We look forward to another 60 years of serving you in our new dealership located at the Palladium Autopark next to Canadian Tire Centre. We have made it possible to give our customers even more service in this new state of the art facility. We are committed to being involved in the community, through participation in charities, hockey teams, and also the United Way. We are here for YOU and your family to make sure you’re completely satisfied.
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2500 Palladium Dr #1200

Ottawa, ON

K2V 1E2

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Showing 1,159 reviews

July 26, 2016

excelent service. I purchased a jeep renegade about six months ago the dealer I dealt with was able to tell me everything I needed to know to make my decision to buy it More

by marc man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Badelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2016 -

Capital Chrysler Jeep Dodge responded

Thank you, Marc Man! We're always glad to help and hope that you are loving the new Jeep. If you need anything else in the future, you know where to find us!

July 25, 2016

Quality Experience! Unexpectedly my breaks went on my 2011 Jeep Compass earlier this summer. I went to the dealership hoping to book an appointment later that week or the More

by ADimoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Hall
Jul 25, 2016 -

Capital Chrysler Jeep Dodge responded

Thanks, ADimoff! We are always happy to help and glad that your vehicle got taken care of right away. If you need anything else for your Jeep Compass, feel free to give us a shout!

July 22, 2016

Great service from Shannon My daughter bought a brand new grand caravan and Shannon made the process very easy. She was wonderful to work with ! I recommend you ask for her if More

by SCarkner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Duncan
Jul 25, 2016 -

Capital Chrysler Jeep Dodge responded

Thank you SCarkner! We appreciate the kind review and hope that your daughter is enjoying her new van. If you need anything else in the future, please don't hesitate to contact us.

July 20, 2016

Thank you My sister and I recently purchased a Dodge Journey. We were blown away by the costumer service, and knowledge of staff! Thank you for going above a More

by Delaney Holley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Karnis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Murdoch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Foster
Jul 21, 2016 -

Capital Chrysler Jeep Dodge responded

Thank you, Delaney! We're always happy to help, and hope you and your sister enjoy the vehicle. If you need anything else, please don't hesitate to contact us!

July 20, 2016

5 star experience at Capital Dodge! I recently bought a Jeep Cherokee from Josh Ovington at Capital Dodge. This is my second vehicle purchase from Capital Dodge in 4 years. It was a ve More

by Denise Desjardins
Recommend Dealer
Yes
Employees Worked With
Josh Ovington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2016 -

Capital Chrysler Jeep Dodge responded

Thank you, Denise! We will pass along your kind words, and we are glad we could help make the car buying process as smooth as possible. Hope you are loving the new Jeep and if there is anything else we can do for you, please just let us know.

July 19, 2016

Poor Sevivce My Wife and I have been loyal customers at Capital Dodge for our last two vehicles. Our 2012 Jeep Compass needed new brakes all around so we had them More

by Brenda.Gerry
Recommend Dealer
No
Employees Worked With
Jul 21, 2016 -

Capital Chrysler Jeep Dodge responded

Hi Brenda, we apologize for any inconvenience you experienced while getting your Jeep serviced with us. From what we understand about the situation is that our Service Manager tried to call you to rectify the problem, and has left a voicemail. If you would like to get in contact with us, we would love the opportunity to fix this issue and win back some of your trust. If there is anything else we can do for you, please just let us know. Have a great day!

July 17, 2016

Bad service I bought a jeep wrangler 2016 . After they receive my money, I inspect the jeep. Found a lot of scrachess, chips on the back door and the windshield w More

by Pat
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike S
Jul 18, 2016 -

Capital Chrysler Jeep Dodge responded

Hi Patrice, we're sorry that the experience you had with our dealership was not a positive one. We understand that all the scratches on your Jeep were fixed. Also, your windshield was replaced at no cost to you even though the damaged had occurred after the vehicle delivery. We're sorry that despite all of this we could not win you over at the end of the day. Best of luck with the vehicle, we hope that you still enjoy the Jeep!

July 14, 2016

They really helped me out whilst I was on vacation Hottest day of the year so far (42c), 7 people in a minivan driving from Toronto to Ottawa. AC breaks and only hot air coming out of the passenger & r More

by Ttsc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave S., Wendy
July 12, 2016

Fiat 500 purchase Having considered buying a used Fiat 500 on line, I decided to visit Capital Fiat to view a new one. There I was attended to by Andreanne and during m More

by Thowdun
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andreanne Budd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trever Kelly
July 08, 2016

Service I brought my 2014 Jeep Grand Cherokee into Capital Dodge and as usual I am very impressed with their Service. Nick Hall was the Service Manager lookin More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Hall
Jul 12, 2016 -

Capital Chrysler Jeep Dodge responded

Thank you for the great review, Rob! We appreciate your business and if there is anything else we can do for you, please come back and see us anytime.

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