Capital Chrysler Jeep Dodge

Fast oil change. Great customer service I went in for an oil change and was out in half an hour. It was a free oil change due to their rewards program and I was offered synthetic oil even th I went in for an oil change and was out in half an hour. It was a free oil change due to their rewards program and I was offered synthetic oil even though they weren't required to do so. I asked about booking an appointment for some other service I required and he made all the arrangements. At no time did I feel pressured to purchase anything extra, even though I did get the cabin filter changed. I have never had a bad experience with this dealership. More

Capital Dodge Service Department Rocks Capital Dodge's Service Team in dialed-in. They take care of their customers and offer amazing turn around times. They ever covered the cost of of a s Capital Dodge's Service Team in dialed-in. They take care of their customers and offer amazing turn around times. They ever covered the cost of of a synthetic oil change because they made a minor mistake installing an after-market cold air in-take, I was blown away! I can't wait to get another Ram 1500, CCJD are the only dealership I will work with. - Jeremy More

Great people to work with. I go to them becasue they are quick, reliable and have great customer service. There were times that I wanted to change stuff but after inspecting the I go to them becasue they are quick, reliable and have great customer service. There were times that I wanted to change stuff but after inspecting they advise not to. I appreciate their honesty. More

Time for a family van We were trading in my vw wagon for something with more room. Caravan was the best option for our family. Very happy with all the service. From beginn We were trading in my vw wagon for something with more room. Caravan was the best option for our family. Very happy with all the service. From beginning to end it was easy and no hassle. Josh was extremely knowledgable about the features and answered all questions. Best vehicle purchasing experience I've had. Michael and Scott were great as well. Thanks again fellas! More

Excellent Service Our sales consultant, Brian was so friendly and helpful! I recommend asking for him if you go in there! He's a very nice man and I love my new Journ Our sales consultant, Brian was so friendly and helpful! I recommend asking for him if you go in there! He's a very nice man and I love my new Journey! Thanks Brian! More

Dodge Caravan! We saw Josh in April and he was the one who sold us the new caravan for our family. It has been great so far and it fits our needs perfectly with 2 k We saw Josh in April and he was the one who sold us the new caravan for our family. It has been great so far and it fits our needs perfectly with 2 kids and a big dog! So please with everything. He took the time to show us our options and let us test drive the vehicle! Will def. shop there again! More

Friendly, knowledgeable, easy to work with A few days ago we bought a Dodge Grand Caravan and we couldn't have been happier with the service we received at Capital Dodge. We weren't "attacked" A few days ago we bought a Dodge Grand Caravan and we couldn't have been happier with the service we received at Capital Dodge. We weren't "attacked" as soon as we walked on the lot, but had time to look around on our own and were easily able to find assistance when we needed it. Shannon looked after us and was great at asking us questions. We had a vehicle and options already in mind and we didn't feel like she was pushing us for extras that we didn't want. She had excellent product knowledge, answered all of our questions and made sensible, realistic suggestions about pricing and financing. She even had great questions to ask during the test drive and it was a nice mix of her showing us features and just letting us drive. Even though he was not helping us directly, Josh checked in with us several times, especially when he noticed that I had gone off separately with our daughter to give her some time in the play area (a great feature of the dealership, by the way.) Everyone was very friendly, they made us aware of all the available discounts and promotions (bonus, we won a tablet in their Christmas in July promo) and we were able to negotiate for a few of the extras not included in the package we had selected. Besides not having our top colour choice (not really a big deal) we had an excellent experience and are very happy with our new vehicle. More

Great Staff This was my second purchase from Chrysler Dodge. I live about 5 hours away from Ottawa and made the deal over the phone. I worked with Breana, she w This was my second purchase from Chrysler Dodge. I live about 5 hours away from Ottawa and made the deal over the phone. I worked with Breana, she was very helpful and informative, professional and experienced. I felt comfortable and well looked after. I was definitely worth the long drive for great pricing and friendly service. More

Awesome service Monday I brought my 2015 caravan in for an oil change. I mentioned that for the third time, first time to Brent that my vans suspension was very ruff Monday I brought my 2015 caravan in for an oil change. I mentioned that for the third time, first time to Brent that my vans suspension was very ruff. He had one of the technisions take it for a drive. They replaced some parts and is running much smoother. Also weather striping that I had mentioned in the past and was told was normal (and wasn't) replaced! I was very pleased with the customer service I received. More