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Capital Chrysler Jeep Dodge
Ottawa, ON
1,159 Reviews
Capital Dodge has been serving the community of Ottawa and surrounding areas for over 60 years. We have a proud history of delivering excellent service and quality care to each and every one of our valuable customers. Thank you for allowing us to earn your trust and keep it over the past decades. We look forward to another 60 years of serving you in our new dealership located at the Palladium Autopark next to Canadian Tire Centre. We have made it possible to give our customers even more service in this new state of the art facility.
We are committed to being involved in the community, through participation in charities, hockey teams, and also the United Way. We are here for YOU and your family to make sure you’re completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,159 reviews
September 10, 2016
Bought new and serviced at Capital Dodge. All the people are so friendly and ready to help, whether you're buying or servicing a vehicle, this is the place to come. I have never been disappo All the people are so friendly and ready to help, whether you're buying or servicing a vehicle, this is the place to come. I have never been disappointed and I'm sure you won't be either. More
by Big Wally
Employees Worked With
Tristan Martin
September 10, 2016
Great service! Took my Jeep Wrangler to Capital Dodge today and was blown away by the great service. The Express Lane Manager and service team were very friendly an Took my Jeep Wrangler to Capital Dodge today and was blown away by the great service. The Express Lane Manager and service team were very friendly and efficient processing the oil change. I was really impressed with the attention to detail and thoughtfulness provided. Thank you for a great experience! More
by Jeeper
Employees Worked With
Tristan Martin
September 09, 2016
Love the service, Love the building I purchased my Jeep Wrangler a couple years ago from Capital. I loved meeting Jim Durrell when I picked it up. I've returned for serve ever since. I purchased my Jeep Wrangler a couple years ago from Capital. I loved meeting Jim Durrell when I picked it up. I've returned for serve ever since. They have a drive through service bay for oil changes. Quick service. Nice lounge area with a lunch canteen with decent hamburgers. They really earn their 5 stars. More
by ZotsMitch
Employees Worked With
Tristan Martin
September 09, 2016
OIl Change JP was helpful with explaining what was serviced and what remains to be considered for next visit. JP also consulted me on a seat heater issue which JP was helpful with explaining what was serviced and what remains to be considered for next visit. JP also consulted me on a seat heater issue which was problematic. More
by Gunner
Employees Worked With
September 06, 2016
Quick mechanical check I booked in a time for the guys to check on a rattle that I was hearing at rpm speeds. I couldn't make it to my appointment so I rescheduled, then I c I booked in a time for the guys to check on a rattle that I was hearing at rpm speeds. I couldn't make it to my appointment so I rescheduled, then I couldn't make my second attempt but luckily I could make it on my third try and they were so understandable! Either way, the checked out the rattle, removed what was causing it and it was done in 30min! Just enough time for me to walk the dog around the area to kill some time. Super nice guys. More
by BuZyJeeP
Employees Worked With
September 04, 2016
Great sale consultant eperience! My husband and I had a great car buying experience with Shannon Duncan as our sales consultant. She took the time to talk to us about our budget and n My husband and I had a great car buying experience with Shannon Duncan as our sales consultant. She took the time to talk to us about our budget and needs in a vehicle. She also worked hard to get us the deal we needed to stay within our budget. She was patient with us; as we had our kids along for the experience, and she even took the time to help us set up the DVD player and teach us the electronics in our new vehicle. Everything went very smoothly and I would highly recommend seeing Shannon for your next vehicle! More
by ERIN C
Employees Worked With
Shannon Duncan
September 03, 2016
Consistent Excellence Th e Express Lane is brilliant. It makes me feel like no matter the issue, the team will take it seriously. I know they will listen, and know that the Th e Express Lane is brilliant. It makes me feel like no matter the issue, the team will take it seriously. I know they will listen, and know that they will look into it right away. It makes me feel like they value my time. More
by SMarsh
Employees Worked With
Tristan Martin
September 02, 2016
Great experience buying our new jeep with Josh! I am very happy to recommend Josh when buying your next vehicle at Capital. Josh was very straightforward and approachable, I felt comfortable with an I am very happy to recommend Josh when buying your next vehicle at Capital. Josh was very straightforward and approachable, I felt comfortable with any questions or concerns we had about the buying experience. You can tell very quickly Josh is a down to earth, helpful and knowledgable guy and he was there through the whole experience even after the sale to make sure we were happy. Very professional, thanks again Josh. From Tyler and Lydia More
by Ty
Employees Worked With
September 02, 2016
Excellent Service Each time I have been to the Service Bay, I only receive smiles, courteous & efficient service. Today, JP Longpre was no exception. A great Express L Each time I have been to the Service Bay, I only receive smiles, courteous & efficient service. Today, JP Longpre was no exception. A great Express Lane Advisor. Thank! More
by grandpabob
Employees Worked With
September 01, 2016
Fantastic Experience! I went to Capital for our new fiat's first oil change. I was taken care of by JP Longpre, Express Lane Adviser. JP did a fantastic job, very knowledge I went to Capital for our new fiat's first oil change. I was taken care of by JP Longpre, Express Lane Adviser. JP did a fantastic job, very knowledgeable/professional. I was in/out as promised. Fantastic experience! More
by Mark Trask
Employees Worked With
