Capital Chrysler Jeep Dodge

Great job! This was my first vehicle purchase and I found the market very intimidating. I don't know anything about suvs and Chris Mccuaig took the time to answe This was my first vehicle purchase and I found the market very intimidating. I don't know anything about suvs and Chris Mccuaig took the time to answer my questions thoroughly without making me feel dumb for asking them (as other dealerships had). As competitive as the market is I never felt pressured to make a snap decision. I am a commissioned salesperson and have high expectations when I make a large purchase and he surpassed them. Ken helped us with the financing and he was not only professional but alot of fun to deal with. Capital Dodge is lucky to have both Ken and Chris working for them. My husband and I recommend them to everyone we talk to and when we need another vehicle will come back to see them both. Good work guys! More

Best customer service at a dealership EVER! I was very happy with the customer service. I purchased a 2016 Dodge Caravan and my husband purchased a 2015 Dodge Ram. Kent went above and beyond t I was very happy with the customer service. I purchased a 2016 Dodge Caravan and my husband purchased a 2015 Dodge Ram. Kent went above and beyond to make sure that we were happy and that we got the deal we needed. He even came out to help me with all the features in my van the next day when I came back to ask questions. As the business manager, I am sure that he should have passed me on to someone else, another salesperson, but he didn't! He took the time and answered all my questions. Before Kent, we worked with Kelsey who was the sweetest girl you could ever meet. She was patient, funny, smart and made us feel like family. We are from a very small town and that is the customer service that we appreciate. Small town feel in the big city. When we came to pick up our truck, there was a little confusion and I was given a loaner and told that I would have to come back the next day. I was disappointed. But here comes Kelsey to the rescue and she delivered our new truck for my husband right to our door! That was an hour and fifteen minute trip just for us! The guys in the parts department were fabulous as well. Hilarious guys that again, made us feel like family. Last but not least, there was the hand written thank you note that Kelsey gave me personally when I was picking up the second vehicle. It was sweet and kind. We will never forget our wonderful experience at Capital Dodge and I will tell everyone to go there for a vehicle purchase. More

PAINLESS AND QUICK ! I knew what I wanted after viewing there amazing website I booked a test drive and John had everything ready to go for me when I arrived the next day I knew what I wanted after viewing there amazing website I booked a test drive and John had everything ready to go for me when I arrived the next day I didn't have to ask one question as John answered everything for myself and my wife before we even took it for a test drive - So painless. When I returned we talked numbers - I knew what i wanted to pay, he came at me with a number - I went back with my number and said meet me in the middle and he did. BOOM - SHIP IT ! So Painless --- I was in and out in 1 hour and 15 minutes. More

Bought a Dodge Caravan for Family Had a wonderful time buying our Dodge Caravan. Sell Staff was very helpful and friendly. Told all my friends to buy from them. Awesome Job. Had a wonderful time buying our Dodge Caravan. Sell Staff was very helpful and friendly. Told all my friends to buy from them. Awesome Job. More

Friendly and Efficient The staff are always friendly and helpful, and my experience having work done on my vehicle has been positive. I love the convenience of the Express The staff are always friendly and helpful, and my experience having work done on my vehicle has been positive. I love the convenience of the Express Lane option. More

Meghan and Scott These two employees are very knowledgeable and helped me confirm my decision to bring my business here.I was unsure at first but their demonstration o These two employees are very knowledgeable and helped me confirm my decision to bring my business here.I was unsure at first but their demonstration of product knowledge as well as their prefessionalism made it an easy choice for me. Very happy with my purchase and will be returning when it comes time for my next vehicle. More

Love these guys! Went to this dealership to test drive a Jeep. Was greeted by Meghan McGowan as soon as I walked in the door and was immediately captivated by her char Went to this dealership to test drive a Jeep. Was greeted by Meghan McGowan as soon as I walked in the door and was immediately captivated by her charm and personality! She took the time to answer all my questions and was very accommodating to arrange several test drives. Her product knowledge and professionalism was top notch, better than any other salesperson I had dealt with before. I would not hesitate is recommending this dealership and Meghan for anyone looking to buy a new vehicle. Thanks again Meghan! More

Worth the drive! Came from Kingston looking for a truck. Scott, Mike, Geoff and Ken were able to find me what I needed, for a great price, and set me up with financing Came from Kingston looking for a truck. Scott, Mike, Geoff and Ken were able to find me what I needed, for a great price, and set me up with financing all within a few hours. A very knowledgeable team, from top to bottom. Fast and friendly service. Excited to pick it up this week! I will definitely be recommending them to anyone buying a vehicle, and will go back for all of my vehicle needs. More

Meghan and Scott are fantastic! Everything about my buying experience was a dream! My first time buying any vehicle first-hand, and all of my fears were well taken care of! First Everything about my buying experience was a dream! My first time buying any vehicle first-hand, and all of my fears were well taken care of! First off, Meghan greeted me with a very warm, homely smile. She swiftly and accurately answered all of my questions faster than my mind could generate them. Scott was around very soon after I arrived to help with any and all concerns I had and may have in the future. He is a very kind and hilarious man! In the end I was not only ecstatic with the service of these two wonderful people, I'm positive I will be sending everybody I meet to this dealership! Again, thank you so much, Meghan and Scott! More

Love My new Jeep! I bought a cherokee from shawn at capital dodge after visiting a few other dealerships. Shawn was very knowledgable about the features and capabilitie I bought a cherokee from shawn at capital dodge after visiting a few other dealerships. Shawn was very knowledgable about the features and capabilities of the Cherokee which made me feel at ease with my purchase! They offered me a coffee when i sat down and was able to find the exact vehicle I was looking for! I had a great experience and I'm super happy with my new cherokee! More