Capital Chrysler Jeep Dodge

Buying a new vechicle Shannon is absolutely fantastic. I went in knowing the which Jeep I wanted. There was no pressure or upselling. She got me an amazing deal and helped Shannon is absolutely fantastic. I went in knowing the which Jeep I wanted. There was no pressure or upselling. She got me an amazing deal and helped out each step of the way. In my 20 years of buying cars this was by far my best experience. I would highly recommend Shannon. Kent in finance is super friendly and helpful. He definitely helped make this experience simple and enjoyable! More

Pleasure to work with , delivered o time, no hidden costs Experience was great , not the first time BUT the second time too. Fast and efficient. Staff is outstanding would recommend to anyone Kelsey always Experience was great , not the first time BUT the second time too. Fast and efficient. Staff is outstanding would recommend to anyone Kelsey always kept me informed More

Snatching defeat from the jaws of victory I took a vehicle in to have winter tires put on and sat for several hours after initially being told it would take an hour. Their tire balancing mach I took a vehicle in to have winter tires put on and sat for several hours after initially being told it would take an hour. Their tire balancing machine had broken and instead of simply admitting that it was broken they went full Seinfeld on me and kept telling me "just a little bit longer". Eventually they admitted that the machine had broken several hours earlier and they were waiting for it to be repaired. At this point they offered me a loaner because I was livid. Had they just been straight with me from the get go I would have left the car there and headed into work, no hard feelings. Equipment breaks. Nobody wants to be "that" customer which is why I stuck around so long when I should have just left at the first sign of trouble, and to be fair, personality-wise the service counter guys are great, but I'm there to get a car fixed not be entertained.. Their location is VERY convenient for me so I did give them a couple more chances and even talked a family member into buying a car from them (that went comically badly) but both service and sales really are a bit of a greasy car dealer cliche when it comes to honesty so no I wouldn't go back or recommend them to anyone else. Stereotypes aside, 90% of our interactions with car dealerships are positive and we've done much better elsewhere buying cars and getting them serviced. Disappointing but it is what it is. More

Great sales team Kelsey is the first person that I saw when I walked through the door. She was so approachable and friendly. She made me feel like she had my best inte Kelsey is the first person that I saw when I walked through the door. She was so approachable and friendly. She made me feel like she had my best interest in mind. I enjoyed the demo ride and the golf cart ride. Great personality and great sense of humor. I will never forget the line, “I’ll give you $500.00 if you leave your rust bucket trade-in at home”. Never laughed so hard. Thank you for the Starbucks card, Kelsey. You deserve an A+ 👍 Love my new Jeep Cherokee Trailhawk 2018, thanks to Kelsey! More

best ever I have purchased cars/SUVs from Audi (4), Mercedes (2) and BMW (2) but buying my Grand Cherokee was by far the best buying experience ever...best SUV I have purchased cars/SUVs from Audi (4), Mercedes (2) and BMW (2) but buying my Grand Cherokee was by far the best buying experience ever...best SUV ever, and best sales process ever, not to mention very competitive pricing. You run a great business Jim, thanks. More

DANA DANA DANA! I have always visited this dealership, all the employees are marvellous! Dana Listman is a perfect example how the employees go beyond the norm and I have always visited this dealership, all the employees are marvellous! Dana Listman is a perfect example how the employees go beyond the norm and give a personal meaning full services. I had a sunroof screen that broke unexpectedly. I was distraught and had no idea how I was going to pay for it, having a fiat in the summer is turns into a sun room (super hot). Dana went beyond the norm and understood how expensive the replacement was, how I had young children, how Im completely poor right now and how I have been loyal and always on time with all my maintenance for the car. He went out of his way and spoke to the manager to see how they could help me out. They were able to discount it and made my year!!!. I am so beyond grateful, this review does not cut it. I spent two days driving around without the sun guard and it was an oven with the ac on full. I can not thank Capital dodge enough and Dana for going out of his way and understanding my situation. THANK YOU THANK YOU THANK YOU!! I want to add, that Ryan Rodney is fab too!! his smiles just makes my day and is a wonderful part of your team ! a joy to encounter! and Brent Smith has been so diligent! and awesome! he does not say much but he is the reason why I don't have that hesitation on my car that I have been complaining about for years. I bought my car in numerous times and nobody could find what was wrong because the problem never replecated on their watch. But Brent looked into it and 100% believed this was a serious problem, kept the car for a few days and GOT IT FIXED! I nearly got into a fatal accident because of the hesitation on intersections, it was a serious issue. So Capital Dogde!! these three men deserve a raise!!! Please pay them more and reward them for being such assets to your team! O’ and must not forget Neil!! Getting a ride with Neil is a joy and honour in itself!! Please know you are so lucky to have these men apart of your team!! and the reason I only visit you! More

awesome Kelsey smith made my experience unforgettable and I’m 100% satisfied wth my purchase. She had all the answers to my question and was very patient wit Kelsey smith made my experience unforgettable and I’m 100% satisfied wth my purchase. She had all the answers to my question and was very patient with me during the 4.5 hours of my stay. Customer service is very important and I got the royal treatment from her and the dealership. Will recommend this dealership to anyone and everyone interested. More

New truck!! Great, freindly people. Walked in for a recall item. Walked out with a brand new truck! Overall a good experience for my first time buyibg new. Great, freindly people. Walked in for a recall item. Walked out with a brand new truck! Overall a good experience for my first time buyibg new. More

Service advisor - Dana Overall this service group has been good to deal with over the course of the ownership of my RAM1500. Today, with Dana, was exceptional. I had a r Overall this service group has been good to deal with over the course of the ownership of my RAM1500. Today, with Dana, was exceptional. I had a regular visit for oil and fuel injector service. I mentioned a couple of things to Dana that were not on the work order and he immediately wen to visually inspect one of the issues and addressed it on the spot. The secondary issue was investigated and a proposed solution was given to me within 90 mins of pulling into the service bay. That issue, along with the regular maintenance, was all completed and I had my truck back in hand in 3 hours. Great guy to deal with - responsive, attentive, first rate More

The beat goes on! Continuing super after sales service by Ryan, Neil and the whole crew at Capital Dodge. Always a happy and professional environment in the taking car Continuing super after sales service by Ryan, Neil and the whole crew at Capital Dodge. Always a happy and professional environment in the taking care of my car's needs. More