Capital Chrysler Jeep Dodge
Ottawa, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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We had a wonderful experience and appreciated the honesty and integrity of our service rep. He kept us informed and the service was exactly as he said - no surprises or attempt to upsell. We will most certai and integrity of our service rep. He kept us informed and the service was exactly as he said - no surprises or attempt to upsell. We will most certainly recommend Capital Dodge after this. Well done!! More
The service department has been courteous. I did bring the vehicle in for an item that unfortunately was not fully repaired. They made sure that the vehicle was attended to the next business I did bring the vehicle in for an item that unfortunately was not fully repaired. They made sure that the vehicle was attended to the next business day and repaired completely. I have no issue with the dealership. Only issue is the product that most likely should not be sold in our climate or it should be warranted for much longer than standard as the issue is well known. More
Booked my tire change as I store them at the site- 2. 5 weeks I. Advance, they called to confirm with me and after leaving my car for 2 hours I was told they did not pull the tires- and can not do the wor 5 weeks I. Advance, they called to confirm with me and after leaving my car for 2 hours I was told they did not pull the tires- and can not do the work- day of storm and holidays. They could or did not offer me any solution other than picking my car up on Wednesday a week later to do the change. This is the second time this has happened. I did not feel like our business my business was is in any way valued. Left to feel like I would never use their service or product again. I would have offered a rental with snow tires for the week until work could be completed. Customer service is not something you provide in a situation when you fail the client. More
Got my Gladiator in 2020 and just picked up a new Jeep Grand Cherokee Hybrid 4xe. Eddie was great and worked hard to get me into the perfect trim. Together with Mike, I feel they went above and beyond t Grand Cherokee Hybrid 4xe. Eddie was great and worked hard to get me into the perfect trim. Together with Mike, I feel they went above and beyond to help me with this purchase. Brian was also supremely helpful in picking the right winter tires. No xx, had stats and facts to answer all my questions. I’ll be back next year for an upgrade to the Gladiator. See you then guys! 5/5 stars easily. More
The service was very good. I was looked after as soon as I arrived with the truck. I was looked after as soon as I arrived with the truck. More
Always excellent fast service. Friendly, experienced, helpful staff. Wouldn’t go anywhere else when buying new or having my vehicle serviced. Friendly, experienced, helpful staff. Wouldn’t go anywhere else when buying new or having my vehicle serviced. More
Excellent service in and out, friendly staff no issues at all and very accommodating. Recommend to anyone . all and very accommodating. Recommend to anyone . More
Always friendly service that finds what is wrong with the car and fixes it promptly. car and fixes it promptly. More
Friendly staff and clean waiting area while you get work done on site while you wait done on site while you wait More