Capital Chrysler Jeep Dodge

Awesome service Jaime was fantastic... went over and beyond to get the truck I wanted...the finance team and the gm were also great... no pressure and was like talkin Jaime was fantastic... went over and beyond to get the truck I wanted...the finance team and the gm were also great... no pressure and was like talking to normal people...make you feel like part of the family... highly recommend Jaime More

Excellent customer service We purchased our new vehicle from this dealership and our salesman Johnny was very knowledgeable and demonstrated very high level of service. We will We purchased our new vehicle from this dealership and our salesman Johnny was very knowledgeable and demonstrated very high level of service. We will definitely go back to purchase our next new car from Johnny. After the sale JP provides us with all maintenance needs. More

Never been happier! I have bought vehicles from various dealerships and have never been happier with a purchase. Ken M made the financing process as simple as I could hop I have bought vehicles from various dealerships and have never been happier with a purchase. Ken M made the financing process as simple as I could hope for. His organization of the deal made everything seamless and I drove off the lot in my new vehicle with NO regrets. After dealing with the warranty work for 3 years now for my dodge, I will recommend them to anyone looking for a trustworthy service department. Brent is always right there to assist with a smile on his face; its always nice to see employees that actually like their job. And I cannot say enough good things about Ryan in service. He always goes above and beyond to make the process easier! He's able to answer any question I throw at him and will ensure that I am happy before heading out the door. Definitely 5 stars! More

Just bought my third vehicle from this dealership. I just purchased my third vehicle from Capital and still have nothing negative to say about this dealership. Buying is so easy and servicing is even I just purchased my third vehicle from Capital and still have nothing negative to say about this dealership. Buying is so easy and servicing is even easier. I recommend you stop in and see Josh and Mike in Sales and any one of Kyle's service folks. Neil is always good for a chat and a laugh if you need a shuttle when you drop off and pick up your car from service. I've never dealt with such an amazing team and dealership. Keep up the great work, guys! More

Kaitlyn Leighton was excellent!!! Kaityln helped me today and she was great! Great person and great service. Would like to see her again next time I come in. Thanks!!! Kaityln helped me today and she was great! Great person and great service. Would like to see her again next time I come in. Thanks!!! More

Ms. 21 questions I have had the most amazing experiences at Capital Dodge Palladium for all my car services this year. From the first(of many) calls with Ryan, to warm I have had the most amazing experiences at Capital Dodge Palladium for all my car services this year. From the first(of many) calls with Ryan, to warm welcomes from Dana and the team, I have not thought twice about bringing my vehicle elsewhere(having since switching makes). The outstanding attention to customer service does not go unseen. JP gets me in for an oil change and always makes sure I leave in better shape then when I arrived. I drive a lot, and know next to nothing about my vehicle. This team turns what should be a painful experience for me into one I look forward to, every 8 weeks. Thanks guys for always keeping me safe on the road. More

Service Kaitlyn leighton by far the best service person in the building very friendly customer service i would recommend her to anyone coming in for service Kaitlyn leighton by far the best service person in the building very friendly customer service i would recommend her to anyone coming in for service More

Kaitlyn Was Awesome! I went in for a simple oil change and Kaitlyn was able to get me in and out in a timely manner and book my next service appointment. Excellent Custome I went in for a simple oil change and Kaitlyn was able to get me in and out in a timely manner and book my next service appointment. Excellent Customer Service! More

Outstanding I have never had a more positive experience purchasing a vehicle before... 2 days!!??!! Service was amazing. Top notch folks would highly recommend to I have never had a more positive experience purchasing a vehicle before... 2 days!!??!! Service was amazing. Top notch folks would highly recommend to snyone shopping for a new vehicle More

New ram truck Today went shopping for a new Ram truck at Capital Dodge for my son we were looking for a quote on a Ram Express so we could shop around. Unfortunatel Today went shopping for a new Ram truck at Capital Dodge for my son we were looking for a quote on a Ram Express so we could shop around. Unfortunately the dealer told us we could NOT get a price in writing unless we bought the truck today. Can someone tell me how does this make sense? So basically they don't want you shopping around? Capital Dodge supposedly the biggest car dealer in sales in Eastern Ontario as per the sales rep!! If you are the biggest dealer in sales and the best price in Eastern Ontario WHY are you so concern if a customer shops your price around ?? Because it's obvious you don't have the best price in town. We encountered the same policy at the one on Bank street last yea (same owner)r. My wife needed a car and got terrible service, So we went to a Toyota dealer and bought a Rav 4. They disclosed the entire cost up front with us and told us feel free to shop around. They didn't waste our time like today. So to everyone looking to buy a Dodge avoid these dealers if you thinking of getting a quote on any vehicles you will be wasting your precious time. Anyway we will continue to shop for a new truck somewhere else. Cheers! Ozzy More