
Capital Chrysler Jeep Dodge
Ottawa, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Sales and Finace Deptment Mark Skaff in Finance was so wonderful. I came close to walking away from the deal because of another finance person I started with who lied to me and Mark Skaff in Finance was so wonderful. I came close to walking away from the deal because of another finance person I started with who lied to me and just messed things up, (Will remain nameless she knows who she is.). Mark took over and turned things around as soon as he got involved. He worked so hard for me and kept me in the loop every step of the way! I would recommend him to anyone looking to buy a car or truck! My sales person Tommy was also wonderful and worked very hard for me and I would also recommend him to everyone I know. What started out not so great once we hit the finance office ended up being a great experience once Mark took over! Thank you Mark and Tommy!!!!! I left feeling good! Warm regards, Kathryn Racz More
Showed up at the end of the day for an oil change. Ryan fit me and the truck was ready to go in no time. Always appreciate the great service. fit me and the truck was ready to go in no time. Always appreciate the great service. More
Worst experience EVER. Sir your new Truck will be ready Worst experience EVER. Sir your new Truck will be ready Monday. Arrive to dealership ready to roll home. The paperwork wasn’t ready,No instructions Worst experience EVER. Sir your new Truck will be ready Monday. Arrive to dealership ready to roll home. The paperwork wasn’t ready,No instructions on instrument panel of vehicle, No insurance slip. The Vehicle I looked at had Leather seats which I ordered. The truck I picked up had cloth interior. 10 years, 4 vehicles and over 200,000 later. This last experience has ended my loyalty to this dealership. They will never see another red cent of my hard earned money. More
Thank you Ryan! Ryan is a very nice guy who understands what costumer’s needs! He is very patient with costumers and in explaining what’s happening to the repair of Ryan is a very nice guy who understands what costumer’s needs! He is very patient with costumers and in explaining what’s happening to the repair of their cars. I felt very comfortable and respected when he dealt with me. More
Excellent staff, follow up!, My dealing with Capital Dodge was excellent. The staff, especially Mr Eddie Nyanda and Mme. Andreanne Budd where both very professional. All my questi My dealing with Capital Dodge was excellent. The staff, especially Mr Eddie Nyanda and Mme. Andreanne Budd where both very professional. All my questions were answered promptly, and the follow up phone call a few days after I had the car was very much appreciated. Mr Karin’s was very informative about any follow up service to be carried out. I would very much recommend anyone looking to buy a vehicle visit Capital Dodge. More
2018 compass sale Great service, my car salesman was Qusai and he made the deal smooth and effortless. I traded my BMW X1 and got a great exchange for a 2018 compass. T Great service, my car salesman was Qusai and he made the deal smooth and effortless. I traded my BMW X1 and got a great exchange for a 2018 compass. Thank you capital dodge and Qusai! More
Taken Advantage My wife attempted to find her dream car only to find a nightmare. She was told to put a deposit to hold her vehicle until I was able to get in town to My wife attempted to find her dream car only to find a nightmare. She was told to put a deposit to hold her vehicle until I was able to get in town to put the rest of the down payment down and sign the paperwork for pickup, however they apparently had her sign a Bill of Sale without her knowledge when all she was supposed to be doing is putting a deposit down to hold the vehicle. When questioned about this the Finance guy Tony stated, "I do not see or speak to anyone who isn't signing a Bill of Sale". Through this process he back dated documents to July 31st when I witnessed with my own eyes him sign one of the documents on Aug 10th when we picked up the vehicle. Now after having the vehicle we have noticed that the vehicle was not detailed as there was food in between the seats and a mildew smell, there was LED's out in the back safety light and a broken driver side rocker panel. I am being told even though it is a safety issue that because the sales person (who quit by the way) did not make note of it that it is not their problem and they will not fix it. Horrible experience and horrible dealership. I will NEVER buy another vehicle from them and recommend others stay away as they are every sense of the words, "USED CAR SALESMEN". More
Excellent sales staff Everyone at Capital dodge took care of us through the process of buying my Dodge Charger. From our sales rep to the finance team and the accessories d Everyone at Capital dodge took care of us through the process of buying my Dodge Charger. From our sales rep to the finance team and the accessories dept. Top class, I wouldn't go anywhere else now. More
Sell the automobile, yet do not carry the parts! So here we are they sell Fiats, yet do not carry the parts and say you have to purchase them up front. Why should we pay for the parts up front, we a So here we are they sell Fiats, yet do not carry the parts and say you have to purchase them up front. Why should we pay for the parts up front, we are making the appointment always have our automobiles serviced with them. Not only this I will tell you to be aware as well as if your head light burns out they will charge you over $100.00 and tell you that you can not buy the parts anywhere else. Well this is totally incorrect and you can in fact find the bulb for a fraction of the price!!!!! Extremely simple to even change yourself!!!!!!!! Will now have our automobiles serviced elsewhere and will not purchase from this dealership at all. It is all about the Customer Service!!!!!! More
Great job looking after us! Hello, I wish to flag the excellent service beyond duty received from Ryan Rodney. A few weeks ago we had our Dodge Journey serviced in your shop, C Hello, I wish to flag the excellent service beyond duty received from Ryan Rodney. A few weeks ago we had our Dodge Journey serviced in your shop, Capital Dodge in Kanata. We only found out yesterday that the backup key was missing from our Key Fob. Upon returning to the shop we found that Ryan had kept an unknown backup key at the service desk. To our utter surprise that was our key! Ryan also repaired the Key Fob to prevent the backup key from falling out again. This was an excellent turn of events. Ryan can be commended for his attention to details. Lucien Potvin, Kanata. More