Capital Chrysler Jeep Dodge

If i could leave ten i would. Old school here, back when there was customer service. I have not encountered a business that offers this level of service in years!!!! Dealt with a service advisor by the there was customer service. I have not encountered a business that offers this level of service in years!!!! Dealt with a service advisor by the name of Brent Smith with what should be a recall but isnt and required just under 3000 to repair. My truck only had 30k on it so the frustration level just went past ten. I decided to do a half assed fix for 500 and left very unhappy. Brent called the next day and said he contacted Dodge on my behalf and explained the situation and they agreed to supply the part FREE and Capital Dodge would adjust the labour bill due to my previous payment of 500. Final cost, just over 200.00. Where do you get treated like this today??? Im completely flabergasted and appreciative. The initiative and caring exhibited by this employee is unmatched in todays retail community. Cant say enough about him or Capital Dodge. Thanks for giving a xxxx. Robert Kelly More

I very happy with Capitol dodge they always make me feel at home and do a great job on all their work. Thank you to all the staff at Capitol Dodge Chrysler and Merry Christmas. at home and do a great job on all their work. Thank you to all the staff at Capitol Dodge Chrysler and Merry Christmas. More

Always great to deal with Ryan Rodney. He is always available to answer our queries whether by email or phone Wonderful customer service for sure available to answer our queries whether by email or phone Wonderful customer service for sure More

Really good service. The staff are knowledgeable and polite. Helpful whenever they can be without being asked. This dealership has a lot of services that make life easier. polite. Helpful whenever they can be without being asked. This dealership has a lot of services that make life easier. More

Ok Johnny is one exceptional salesman; we went in to scout and plan for a 2021 purchase and we ended up getting a deal we can’t refuse and bought on the spot. Can’t praise enough really.. scout and plan for a 2021 purchase and we ended up getting a deal we can’t refuse and bought on the spot. Can’t praise enough really.. More

great customer service - it took around 2.5 hours to put winter tires on but the quality of work was impeccable considering how busy it was. winter tires on but the quality of work was impeccable considering how busy it was. More

Very knowledgeable, professional, and friendly service Very knowledgeable, professional, and friendly service I would strongly recommend this dealership for service Excellent rates and car was ready w Very knowledgeable, professional, and friendly service I would strongly recommend this dealership for service Excellent rates and car was ready when promised Have a great day More

Excellent customer service! Very fast and easy to deal with. Great dealership and service department. which provides quality work. Will always buy and have my vehicles serviced there. with. Great dealership and service department. which provides quality work. Will always buy and have my vehicles serviced there. More

I just bought a new RAM 1500 Crew Cab. I was pro Ford but dealing with Josh was fantastic. He is experienced and has loads of product knowledge. My purchase experience was pleasant and easy. Upon pick but dealing with Josh was fantastic. He is experienced and has loads of product knowledge. My purchase experience was pleasant and easy. Upon picking up the truck I was greeted by Josh, Tommy & Moe. Everyone was exceedingly helpful. Maryann in finance was awesome & explained the details of my deal very thoroughly.. Remo S More

Eddie was very helpful, no pressure, excellent salesman. Offered a test drive, explained all the functions, quick service with a discount, would recommend Eddie and the dealership, thank you Offered a test drive, explained all the functions, quick service with a discount, would recommend Eddie and the dealership, thank you More