Capital Chrysler Jeep Dodge
Ottawa, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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The employee Brent Smith is smart and dedicated to work, The employee Brent Smith is smart and dedicated to work, very friendly. He cares about customer views. Really appreciate it. Thank you .Great custo The employee Brent Smith is smart and dedicated to work, very friendly. He cares about customer views. Really appreciate it. Thank you .Great customer service experience Vladimir More
Love the fast, efficient and courteous service. The environment also felt very safe as Covid19 protocols are in place and respected by all employees. Thanks! environment also felt very safe as Covid19 protocols are in place and respected by all employees. Thanks! More
Brent was good to work with, and other folks working here were all kind and friendly. There were good measures in place and everyone was wearing a mask. I'm going to keep coing here for help with my car. were all kind and friendly. There were good measures in place and everyone was wearing a mask. I'm going to keep coing here for help with my car. More
It was minus 23 today Feb 8-2021 and I kinda knew in my head my Trail Hawk would have trouble starting...The battery needed to be replaced soon and I knew this cold spell was it...I called Capital Dodge ar head my Trail Hawk would have trouble starting...The battery needed to be replaced soon and I knew this cold spell was it...I called Capital Dodge around 8am spoke with a man at the parts department to make sure they had a battery for the Trail Hawk' sure enough he did...Then he passed me over to Service Desk and I made an appointment to come in, but that also included calling a towing company...The gentlemen I was speaking with at the service desk gave me the number for road side assistance...I called and Kim who answered all my question said the towing truck will be there within an hour...But before all of this she even ask if I was ok and somewhere safe because of the cold morning...How nice was she to ask that...Excellent service all around..-Thank you all for helping me today. More
Everyone was very professional and Ryan was great at explaining everything to me and keeping me updated over the phone. Awesome service all around. Im Bringing another vehicle next week for servicing. explaining everything to me and keeping me updated over the phone. Awesome service all around. Im Bringing another vehicle next week for servicing. More
Very courteous, friendly and explained very well what was needed to be done. The work was done in the time that was estimated. Excellent service. needed to be done. The work was done in the time that was estimated. Excellent service. More
Was a good experience went very well only reason for my 4 star rating is the fact that a used mask was left on my passenger seat Oversight on the tech who cleaned my vehicle after completion Due to the situa star rating is the fact that a used mask was left on my passenger seat Oversight on the tech who cleaned my vehicle after completion Due to the situation with Covid it’s should have been removed if the vehicle had been “ sanitized “ after being in the shop More
As always they do amazing work and inform you of extra work that is required when not known at the time. Excellent service during the COVID lockdown picked up our vehicle at and brought back when service work that is required when not known at the time. Excellent service during the COVID lockdown picked up our vehicle at and brought back when service completed. Thank you Capital Dodge More
First time using this dealership great experience, highly recommend to anybody else. Mark in the service department was great Will not hesitate to use Capitol Dodge again recommend to anybody else. Mark in the service department was great Will not hesitate to use Capitol Dodge again More
Special thanks to Ryan for his great customer service. Despite I had to go back for a second review of the service, the car got what was needed. Despite I had to go back for a second review of the service, the car got what was needed. More