Capital Chrysler Jeep Dodge

Great service for this indecisive person Scott helped me decide on the right jeep for me. He made negotiations painless and straightforward. I'll be recommending him to friends and family. Scott helped me decide on the right jeep for me. He made negotiations painless and straightforward. I'll be recommending him to friends and family. More

Fiat purchase I had rented a Fiat 500 during our visit to Victoria B.C., and were quite happy with it's performance. We had recently sold our Mini Cooper S, and wer I had rented a Fiat 500 during our visit to Victoria B.C., and were quite happy with it's performance. We had recently sold our Mini Cooper S, and were looking for a similar car. We found the Fiat easier to enter, although it does not have the power of the Mini. As I am 77 years, speed is not important. When we returned to Carleton Place I met Salem B at your dealership and negotiated the purchase of the Lounge model. Salem was more than helpful and very pleasant to work with and we are very pleased with your staff. Keep up your high standards. Monty Milford More

No pressure sales approach I purchased my jeep from a Fiat specialist, Salem Beraki. Salem was very low-pressure, and answered all of my questions. My Jeep Cherokee is everyth I purchased my jeep from a Fiat specialist, Salem Beraki. Salem was very low-pressure, and answered all of my questions. My Jeep Cherokee is everything I thought it would be, and then some. I would recommend the Jeep brand, and this dealership, without hesitation. More

Thomas's first truck I chose the ratings I did, because Sean Jaeho Lee went out of his way to make my first buying of a truck experience great. He answered all my questio I chose the ratings I did, because Sean Jaeho Lee went out of his way to make my first buying of a truck experience great. He answered all my questions, help me to understand the difference in price from one truck to another and spent the time to listen to my requirements. Regards Thomas More

Great experience buying a Fiat Buying my new Fiat was a great experience at Capital Fiat. Their website was easy to navigate and I could build and price cars with options in advanc Buying my new Fiat was a great experience at Capital Fiat. Their website was easy to navigate and I could build and price cars with options in advance, which to me was a great feature compared to some other dealers and brands. I worked with Andreanne Budd who was friendly, easy-going and took the time to answer my questions, without any pressure. When I returned to purchase, the entire experience, including financing, was surprisingly pleasant-and yes I say surprisingly as like many car-buyers, I dreaded it. Three months in, I am loving driving my Fiat-it makes me happy whenever i get in. More

Above and beyond Andreanne Budd always went above and beyond when it came to services. She is the reason why we returned to Capital Fiat when we need to up grade from Andreanne Budd always went above and beyond when it came to services. She is the reason why we returned to Capital Fiat when we need to up grade from a two door Fiat into a four door Fiat due to our growing family. Thank you for all your help. More

Great friendly knowledgeable service I had a great experience with this dealership. The sales associate, Mike Le Blanc was very friendly and courteous as well as knowledgeable about the p I had a great experience with this dealership. The sales associate, Mike Le Blanc was very friendly and courteous as well as knowledgeable about the product I was interested in and ultimately purchased. The finance person, Mike Skaff, worked well to get me the best rate I qualified for. All in all a good car buying experience. The staff I dealt with made the experience good and were cognizant of my needs and timelines when I was in. I would definitely recommend this dealership and Mike Le Blanc to my friends. More

Loving My Jeep I looked on Sundays, checked 3 dealerships online. Phoned two dealerships, Shannon Duncan, was friendly and happy to help. She was even willing to com I looked on Sundays, checked 3 dealerships online. Phoned two dealerships, Shannon Duncan, was friendly and happy to help. She was even willing to come in on her day off, I said I would wait for her until Tuesday. She was great to deal with, never once in a rush. She has phoned me to make sure everything is good and that I am happy with my purchase. This is my sixth vehicle purchase, but only my 2nd Chrysler product. People like Shannon make the difference, they are the key to any great company. I just wanted you to know. Thank you, Tacey C More

Great Service We had a great experience when purchasing our new truck, Josh was amazing and worked hard for us to get the great deal we got. We had a great experience when purchasing our new truck, Josh was amazing and worked hard for us to get the great deal we got. More

A great dealership that goes the extra mile Although this dealership is pretty far from our home, downtown, our experiences from purchase to servicing have been stellar. Andreanne (Fiat sales sp Although this dealership is pretty far from our home, downtown, our experiences from purchase to servicing have been stellar. Andreanne (Fiat sales specialist) is a gem and her enthusiasm and love for the brand are infectious. The other sales staff all seem to be equally enthusiastic, sharing excitement about new models that have come in, and all interactions with the sales staff have been exactly the way I like it: immediately helpful and proactive but not pushy; they seem to realize that although you may not be in the position to buy today, a positive experience is likely to mean a return visit when you are ready to buy. The large size of the showroom also means that you don't feel like there's more salespeople than customers. We've had service done a couple of times to our Fiat, including a repair to some rubber stripping, likely caused by winter freezing water and some squeaky brakes. Both repairs were done quickly and without issue. Our beloved Fiat was returned to us in the same clean condition we dropped it off (no greasy fingerprints). My only complaints are that since the dealership is way out in the West end of Ottawa (and we live downtown), it's a drive to get there, and both times we wanted to buy parts (paint for stone chips and plastic tray for the trunk) both had to be ordered as I guess they don't keep a lot of inventory on hand. This could be a Chrysler thing, though. We've recommended Capital Dodge/Fiat to our friends. Hopefully management at the dealership maintains the same caliber of staff and client experience as it's become our favourite dealership! More