Capital Chrysler Jeep Dodge

Above and beyond the call !! Great friendly service from all employees we had contact with. I explained what we wanted and they did their best to accommodate me. I left very satis Great friendly service from all employees we had contact with. I explained what we wanted and they did their best to accommodate me. I left very satisfied customers.I would certainly recommend Capital Dodge. More

Patient, Prompt and Professional Sales person Josh Ovington was extremely helpful in all questions and negotions. All responses were promt and professional. Ramin Vakili was also top Sales person Josh Ovington was extremely helpful in all questions and negotions. All responses were promt and professional. Ramin Vakili was also top notch in explaining all details and being very thorough. Absolutly not rushed through any process which was a pleasant change from other dealerships. Would recommend this dealership to anyone. More

Buying made easy. Great friendly service from all employees we had contact with. We explained what we wanted and they did their best to accommodate us. We left very sa Great friendly service from all employees we had contact with. We explained what we wanted and they did their best to accommodate us. We left very satisfied customers.We would certainly recommend Capital Dodge to our friends and relatives in the future. More

Agreed to see us without an appointment! Andreanne Budd was excellent with us... explained anything we asked... the other higher ups however were a little pushy... yes, it's there job, but wh Andreanne Budd was excellent with us... explained anything we asked... the other higher ups however were a little pushy... yes, it's there job, but when they see customer getting irritated, they should back off... Again, Andreanne was awesome! More

Long Wait in Service scheduled for oil change and check engine light for 10:15 a.m. on a Saturday ... My car didn't get on hoist until 11:30... wasn't out of service until scheduled for oil change and check engine light for 10:15 a.m. on a Saturday ... My car didn't get on hoist until 11:30... wasn't out of service until 12:30 (at which time I had an appointment in Manotick).... engine light indicated I need oil pressure sensor (part on order) it's been over a week and no call from dealership to say whether part is in or not.... as for the service.... if they are being delayed, they should tell us they are behind and maybe offer us a loaner (since it's not our fault they're behind).... a previous visit was just as bad.... were way behind, but didn't notify customers More

Got our dream Jeep! Finally got our dream Jeep Wrangler, and this is our second car from this dealership. The staff's professionalism made our shopping experience quick a Finally got our dream Jeep Wrangler, and this is our second car from this dealership. The staff's professionalism made our shopping experience quick and no pressure. Since we checked their inventory online first, and knew exactly which Jeep we wanted. John and Ken were both great in helping us to get what we wanted without pressuring us to add other options or services. More

Fast and easy Speedy and friendly service. It was a no hassle process that was easy and efficient. Will return to Capital Dodge for any future car purchases. Speedy and friendly service. It was a no hassle process that was easy and efficient. Will return to Capital Dodge for any future car purchases. More

Good experience buying a Jeep Grand Cherokee... For some reason the thought of buying a car comes with this belief of difficult negotiations and a win-lose ending. I am very happy to say that in For some reason the thought of buying a car comes with this belief of difficult negotiations and a win-lose ending. I am very happy to say that in comparing between a GMC SUV ( I have had several of them) and a Jeep Grand Cherokee (I have never owned one) at Capital Dodge Chrysler, I was very pleased at the experience I had. My sales person at Capital Dodge was Sean Lee and he was very straight forward, listened to what I wanted and the price I would pay for it (there was none of the traditional bait and switch involved). Working with Sean and his Manager, Stefan Velitchkovski, was pleasant and non-stressful. We came to an agreement and I am walking away feeling very much of a win-win partnership. I wouldnt hesitate to recommend buying a vehicle from Capital Dodge Chrysler and Sean Lee More

My New Truck Wanted a new truck. Where I live the dealer wanted to sell me what they had. Drove to Ottawa met the salesperson Shannon. she was so helpful on findin Wanted a new truck. Where I live the dealer wanted to sell me what they had. Drove to Ottawa met the salesperson Shannon. she was so helpful on finding the truck I wanted. very friendly and knew what she was talking about. Ask a question on the truck and she knew the answer if not she got the answer very quickly. all the staff I met were very friendly and helpful . I recommend Capital Dodge and all their staff to anyone. More

Great salesperson, the rest needs to catch up Salem is an honest car salesperson, a rarity. A pleasure to work with. She found just the car we were looking for, called us, took us on test drives Salem is an honest car salesperson, a rarity. A pleasure to work with. She found just the car we were looking for, called us, took us on test drives and never pressured us. She told us the truth, not necessarily what we were always hoping to hear. We're now the happy owners of a lightly used 2012 Fiat Sport. Other aspects of the dealership were not as great to work with. The back end of the dealership applied considerable pressure for us to close a deal. We got what I feel was deceptive winter tire information as after the sale additional pressure was being put on, not by Salem, for us to by overvalued items. Also, we purchased additional warranties which seemed to go up in price after we'd already decided to do it. So (and I suppose this is a common tale) although the price of the car was initially good, when everything after the fact was factored in, it wasn't as great a deal as initially thought. The servicing seems considerably more expensive than for other imported cars I've owned. I question the value for money, but the servicing is still so inexpensive compared with the price of the car (feels like the price of drinks at the stadium). That said, the staff seems quite professional and I don't question the servicing I've received so far. More