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Capital Chrysler Jeep Dodge
Ottawa, ON
1,160 Reviews
Capital Dodge has been serving the community of Ottawa and surrounding areas for over 60 years. We have a proud history of delivering excellent service and quality care to each and every one of our valuable customers. Thank you for allowing us to earn your trust and keep it over the past decades. We look forward to another 60 years of serving you in our new dealership located at the Palladium Autopark next to Canadian Tire Centre. We have made it possible to give our customers even more service in this new state of the art facility.
We are committed to being involved in the community, through participation in charities, hockey teams, and also the United Way. We are here for YOU and your family to make sure you’re completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,160 reviews
November 04, 2021
Took my Jeep in for oil, air filter, tire swap and alignment. Brent signed me in and everything was completed and got the call to pick it up the same morning. He listened to my issues and told me what alignment. Brent signed me in and everything was completed and got the call to pick it up the same morning. He listened to my issues and told me what they will do. Very pleasant cheerful atmosphere there. I will keep buying my cars from this dealership because of their great service. More
by gordonkeithbaker
October 24, 2021
Great, friendly staff who go out of their way to help you with any questions you might have. Their work is of the highest quality and always completed on time! with any questions you might have. Their work is of the highest quality and always completed on time! More
by Clive
October 22, 2021
After 12 years of exceptional service, Ryan contnues to impress. He and his team promptly pinpoint problem areas and deliver solutions the first time. I always look forward to bringing my 2005 300c to Ryan impress. He and his team promptly pinpoint problem areas and deliver solutions the first time. I always look forward to bringing my 2005 300c to Ryan for personable and professional service. Tom geoghegan More
by Joannegeoghegan1
Employees Worked With
October 21, 2021
Capital Dodge service department can not be relied upon to correctly get the job done correctly the first time in. to correctly get the job done correctly the first time in. More
by Disappointed
October 21, 2021
Service took a bit longer that expected but car had some unexpected SW recalls so wasn’t dealership fault. And - they were rly gracious & arranged for a rental to ensure we had a vehicle while car was in s unexpected SW recalls so wasn’t dealership fault. And - they were rly gracious & arranged for a rental to ensure we had a vehicle while car was in shop. We were pleased with the service level. More
by BP
Employees Worked With
October 19, 2021
Excellent service , service was great . Appointment was exact time they stated and repair was done in timely manner exact time they stated and repair was done in timely manner More
by Shannon
Employees Worked With
October 13, 2021
Reliable delaership. No stress, always there for us! Our car was well serviced and customer care is excellent! car was well serviced and customer care is excellent! More
by bwira jacques
Employees Worked With
October 04, 2021
The last few vehicles I bought we’re defective and the couldn’t fix the forcing me trade them in at a lose. couldn’t fix the forcing me trade them in at a lose. More
by charles1953
Employees Worked With
Other Employees :
Mike S
October 04, 2021
Staff at this place are very friendly, diligent and knowledgeable. My buying experience there was awesome . I would definitely recommend this dealership. knowledgeable. My buying experience there was awesome . I would definitely recommend this dealership. More
by patrickcadet6
Employees Worked With
Other Employees :
Mehta, Yash is five stars employee.
October 02, 2021
Josh and Muhammet went above and beyond to help in correcting a couple of factory mistakes in my order. I was upset and disappointed at first but left extremely satisfied and happy after. Thank you correcting a couple of factory mistakes in my order. I was upset and disappointed at first but left extremely satisfied and happy after. Thank you both so much for your professionalism, quick responses, and understanding. I love my new Jeep! More
by raouf
