Capital Chrysler Jeep Dodge

Gucci edition :) We had two jeeps. An older TJ and a nice wrangler that we bought at Capital. I stopped in to buy a light bulb for the tail light in the TJ one afterno We had two jeeps. An older TJ and a nice wrangler that we bought at Capital. I stopped in to buy a light bulb for the tail light in the TJ one afternoon. The service department was unable to find a bulb. So I decided to check out the fiats. Andreanne had been keeping me updated on the colors in the show room for weeks prior to this visit. I knew the Gucci had arrived. Next thing I knew I was trading in the old TJ for a new Fiat. Absolutely love it! Great in gas and amazing in the winter. More

very respectful and helpful towards customers Overall Sean proved to be a great sales person that helped me a lot in getting a new car. He was friendly and provided me with enough info to make a g Overall Sean proved to be a great sales person that helped me a lot in getting a new car. He was friendly and provided me with enough info to make a good choice. I would recommend this dealer. More

Wow - I was impressed I came all way down from Gatineau to get the best deal in the region on my daughter's dream car: the magnificent FIAT 500 Lounge. Lots of choice, no p I came all way down from Gatineau to get the best deal in the region on my daughter's dream car: the magnificent FIAT 500 Lounge. Lots of choice, no pressure, a big smile and people who are anxious to get you the best deal in town. It was a surprise for my daughter and the car was prepared within 24 hours, no other dealer could do that but Capital Dodge did it... My sales rep, Andreanne Budd almost felt the car was for her relative, she was motivated, enthusiast, professional, attentive, polite and dedicated to my needs. She worked for me in this deal. Mike in the finance department put no pressure and acted promptly, this guys knows his business. Nothing negative to say ... continue you Great work guys !!!! For sure I will buy my my next car at Capital Dodge. Do the same, you will not regret it. P Cyr Gatineau, Québec More

Feedback Mike and Ken were very helpful and knowledgeable and great to work with. Nice staff, but when I picked up my new to me Jeep and it wasn't ready, it Mike and Ken were very helpful and knowledgeable and great to work with. Nice staff, but when I picked up my new to me Jeep and it wasn't ready, it was dirty, needed to be vacuumed and cleaned in and out, waited over an hour for it to be cleaned, there were other issues as well, oil change light on, no spare key, other people’s names stored on phone system, I had asked that no dealer stickers or mats be on car however the dealer stickers were still on car and floor mats were dealer mats etc. Whether picking up a new or used car, it should have been ready. I am very disappointed to be honest. Mike did advise his manager of all the issues and I was contacted for a recount which was appreciated. More

Outstanding Service Jon and his team were extremely accommodating. We travelled about 2 hours to get the outstanding service ad quality that Capital Dodge had to offer. Jon and his team were extremely accommodating. We travelled about 2 hours to get the outstanding service ad quality that Capital Dodge had to offer. More

Satisfaction Go buy with Andreanne Budd at Kanata dealer. She's the best advicer you can find and you will totaly satisfied by her service during and after your p Go buy with Andreanne Budd at Kanata dealer. She's the best advicer you can find and you will totaly satisfied by her service during and after your purchase. More

great friendly service. I found Michael LeBlanc very helpful and very friendly well mannered and gave me a few choices .to think of ..I highly recommend ur dea I found Michael LeBlanc very helpful and very friendly well mannered and gave me a few choices .to think of ..I highly recommend ur dealership .. More

Trade in of 2010 Dodge Journey and purchase of used vehicle I was approached via email to consider trading in my 2010 Dodge Journey as the dealer indicated there was a "shortage" of pre-owned vehicles. The emai I was approached via email to consider trading in my 2010 Dodge Journey as the dealer indicated there was a "shortage" of pre-owned vehicles. The email peaked my curiosity because I was coincidentally considering getting rid of the vehicle for a smaller one. It just so happened Capital Dodge had a 2013 Mazda3 on their lot, which was exactly what I was looking for. Shannon Duncan was extremely courteous in replying to my emails and ensuring I was receiving answers to my questions. I made an appointment to come in with my vehicle and take the mazda for a test drive. The only part of the experience I did not like/appreciate, was when the floor manager applied pressure for me to sign papers that very day for a purchase I was unsure of. I was also disappointed with the amount they gave me for my trade-in, considering they approached ME under the guise of needing more pre-owned vehicles. All in all, the experience was fairly positive, up until the real pricing negotiations occurred. Lastly, I was disappointed they would not give me a break with the significant dents that are on the used vehicle. They would not budge on the price. More

Great service Excellent over all service. We have been with John and capital dodge for over 10 years. Outstanding sales représentative. Will definatly be doing b Excellent over all service. We have been with John and capital dodge for over 10 years. Outstanding sales représentative. Will definatly be doing business again. Éric Brunoe More

Sales rep review I would recomend this dealership to anyone looking for a new vehicle they are friendly and listen to what you have to say and set you up with the best I would recomend this dealership to anyone looking for a new vehicle they are friendly and listen to what you have to say and set you up with the best choice vehicle for you, mike lablanc helped me find the truck that i was looking for and best suited me and why i wanted in a truc, More