Capital Chrysler Jeep Dodge

Would do it all over again!! My experience at Capital Dodge was unlike any other vehicle buying experience I've had in the past. From start to finish Jon and Matt were there to en My experience at Capital Dodge was unlike any other vehicle buying experience I've had in the past. From start to finish Jon and Matt were there to ensure that everything was done to make sure that I was happy with my decision to deal with them for this large purchase. When it's time to trade in or purchase another vehicle I won't be going anywhere but Capital Dodge! More

My new ride! We made a couple of visits to see Salem before deciding on our new FIAT purchase. The experience was pleasurable, hassle free, and no pressure was ev We made a couple of visits to see Salem before deciding on our new FIAT purchase. The experience was pleasurable, hassle free, and no pressure was ever applied from Salem or any other employee. Salem's knowledge of the vehicles and approachable personality made our decision an easy one. Not to mention she graciously let me dunk her in the dunk tank. Thank you Salem and the rest of the staff that we dealt with for making our buying experience a memorable one. We will gladly be making recommendations to other friends and family in the market for a new car. More

Good bunch of hard working prefessional people. My wife and I were so pleased with this new RAM 1500 3.6 liter gas truck. We had worked for two years on this purchase and these guys didn't lose any My wife and I were so pleased with this new RAM 1500 3.6 liter gas truck. We had worked for two years on this purchase and these guys didn't lose any patience whatsoever. They were honest and diligent sales folk. Genuine people and they get another order for the same truck next spring with the 3 liter diesel. More

Good place to buy a car and service it in. Always friendly and helpful staff. Fast and reliable service.Do not look for another place. in. Always friendly and helpful staff. Fast and reliable service.Do not look for another place. More

new vehicle purchase Upon calling the dealership service was friendly and informative. Once in person the environment was friendly and relaxed. We felt the sales associa Upon calling the dealership service was friendly and informative. Once in person the environment was friendly and relaxed. We felt the sales associate helping us was listening and appreciating our needs. Finance mangers were communicative and helpful...ultimately we were comfortable with the choice we made thanks to a calm and helpful demeanour from staff mixed with a bit of humour. Thank you! More

My 2012 FIAT- Great Car, TERRIBLE SERVICE! Following my Fiat purchase I was promised the following: 1) Complete safety inspection, and b) detailing. Bought it on a Saturday, picked it up on a T Following my Fiat purchase I was promised the following: 1) Complete safety inspection, and b) detailing. Bought it on a Saturday, picked it up on a Tues. Drove it off the lot in a torrential rainfall found side mirrors could not be adjusted and hazard light for tire pressure was on. Drove it back to the dealership. Asked the mechanic to look into it (when I moved the driver seat, I realized the car hadn't been cleaned as there was beach sand in the rear cup holders). Left the car there for repair. Picked it up, hazard light still on. Drove it home, realizing the headlights were pointed downward, making night driving rather dangerous. My husband took the fiat in. They had to replace the entire front end with new lights and a new motor to operate them. The hazard light, all the while is still on. Canada Day long weekend, noticed the door skin was detached. Called and spoke to Matt in parts/services. Complained and asked, "HOW DID THIS CAR PASS A SAFETY?" I was told to bring the car back and speak to Kyle McColl. No one showed any type of remorse. I live 1 hour west of Ottawa and no one cared that I had to drive out 3 times to have the car repaired. Kyle McColl had the nerve to ask me if I had purchased extended warranty because the dealership couldn't keep helping me. Shame on you, Capital Dodge Chrysler Jeep/Fiat! More

Our Fiat Experience Our experience with the sales & service staff was great except what happened to us when the new Fiat went in to replace a defective battery. The servi Our experience with the sales & service staff was great except what happened to us when the new Fiat went in to replace a defective battery. The service technician failed to reinstall the interior fuse panel cover, when we noticed it was missing the following day the service tech was on holidays. Upon his return the panel was deemed lost, the dealer had to order a new one for us and schedule an appointment to return to have it installed. More

Knowledgeable and friendly staff. All of the staff with whom I dealt during my purchase of a new 2014 Dodge Journey were most helpful, friendly, knowledgeable and cooperative. I woul All of the staff with whom I dealt during my purchase of a new 2014 Dodge Journey were most helpful, friendly, knowledgeable and cooperative. I would gladly recommend this dealership to anyone in the market for a new car. More

Great service :) I really enjoyed the service I received at capital dodge the staff was very friendly and helpful especially Andreanne Budd, she made the purchase of m I really enjoyed the service I received at capital dodge the staff was very friendly and helpful especially Andreanne Budd, she made the purchase of my first car a great experience and I am loving my fiat and will definitely return in the future!! More

Cabrio weeeee I have had nothing but great experience with capital fiat. Everyone is friendly and helpful with my questions. Andreanne Budd has been a great friend. I have had nothing but great experience with capital fiat. Everyone is friendly and helpful with my questions. Andreanne Budd has been a great friend. More