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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

3.9
1,233 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,233 Reviews of Capital Chrysler Jeep Dodge Ram

April 10, 2018

Very good Dhiraj Batra was very helpfull for finding the right truck for me. Overall experience was great. Would like to recomend everyone to try this dealershi More

by Author
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra
April 10, 2018

New Jeep Driver -Fleet Services Capital Jeep Dealership has Basement working for them and he truly goes above and beyond exceeding customer service in Edmonton. I previously went to More

by Lynda Campbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Averill Ross , Basem El-Hayek
Apr 10, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you very much for taking the time to leave your review. Basem is a highly valued member of our team but it is also nice to hear that our customers feel the same way. Thank you for choosing Capital for your service work and I am glad we have been able to take care of your needs. Geoff Haw Fixed Operations Manager

Apr 18, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for your review Lynda! Basem is a valued member of our team who really does strive for the best customer service. We appreciate your feedback and we appreciate your business. Clint Thompson, Service manager

April 07, 2018

Professional and Courteous Had an awesome time at Capital. Went in for an oil change and spark plugs and left with a new truck. lol The sales team, Dhiraj and Trong were very pr More

by Coolio, Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Ma, Dhiraj Batra, Trong Nguyen
April 03, 2018

Excellent customer service, very friendly staff Came in while passing through the city because it sounded as if my truck was having a bearing failure. They were able to sneak me in and have me back More

by Passing through
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Ma
Apr 04, 2018 -

Capital Chrysler Jeep Dodge Ram responded

I am glad we were able to help. We appreciate getting the opportunity to earn your business and I hope the rest of the trip went well. Thank you for taking the time to leave your review. Geoff Haw Fixed Operations Manager

March 28, 2018

Buying car at Didge Service was excellent and customer service was very good. The car very nice and very convenient. I really like my car is very comfortable and not ce More

by Beauty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Jeremy Hamilton
March 27, 2018

Great Knew what I wanted and no pressure on anything! Very friendly staff. Had a play area for the children to play in which kept them entertained. More

by SANDY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Jen London
March 24, 2018

Happy with the services, nice helping sale person nice friendly GARRET SALE MANAGER & NISE INTO FINANCE, SO OVERALL HAPPY, here they were very fast & pro More

by Abdullahi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Trong Nguyen
March 22, 2018

Overall service I always take my car to this dealership and have found the staff to be courteous and pleasant. Whatever service I am having done has always been done More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Rolfe, Tyler Pardy
Mar 23, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you very much for taking the time to leave your review Mary. We value our staff and think they are doing a great job but it is nice to have those feelings validated by one of our customers. Thank you for your business and I will make sure the staff are aware of your review. Geoff Haw Fixed Operations Manager

March 22, 2018

Awesome service! My experience with capital Jeep was very good! They were very helpful , the salesman was very nice , the manager was awesome, and the furnace people t More

by Cassandralynn5
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Jeremy Hamilton, Nick Hawkeye, Anthony Sponchia, Rod McKenzie
March 22, 2018

Very poor service. Took my car in for a service and knew what I needed to replace, but after paying for a diagnosis I didn't want they went ahead and tried to tell me I More

by RipOff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Lee
Mar 23, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Hello Mr Carlson. I'm not sure why you have stated you did not want a diagnosis as our service adviser wrote up the repair order with you present and you signed the document indicating that was exactly what you wanted. As for the result of that diagnosis, you were quoted fuel injectors for your diesel Jeep Liberty because you have been running dyed Farm fuel through your Jeep (Possibly from a bulk tank?) and when a fuel sample was pulled off of the clean side of the fuel filter it was found to be contaminated with visible particulates. These particulates are now in your injectors. Considering the way your Jeep was running, our tech was being completely honest, from a specialists stand point, as to what was the proper repair. It is his belief the cheap repair will not be the permanent repair. As a side note, The employee you have indicated here is a technician who was not involved with your vehicle.

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