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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.2
1,429 Reviews
Call Dealership (780) 435-4711
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1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,429 Reviews of Capital Chrysler Jeep Dodge Ram

September 27, 2024

It was an odd and off beat interaction with this very dealer. Last thing they did was hold my check for 3 weeks while I was told it will be a week max. Would never deal with them ever again and don't More

by Silentkashi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve
Report | Print
Sep 30, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello "Silentkashi", I would like to look into your situation with the hopes that I can help you, or at the very least improve moving forward, but I can't do either without a legitimate name that was dealing with us. If you could please email me the name used on your bill of sale along with your contact information to ghaw@capitaljeep.com I will do my best to address your concerns. Geoff Haw Fixed Operations Manager

September 27, 2024

They care WAY more about the sale then they do about the customer. 100% would NOT recommend. Following the sale, I was left to feel like I was a burden they just wanted to push out the door. And don’t ev More

by darrelandlinda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stephen Reilly
Report | Print
Sep 30, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Linda, I am assuming this is the same Linda that just posted on Google. You used the last name Scott on that review, and we don't see any recent purchases using that last name. Please email me the name used on your bill of sale and if you can confirm if Stephen Reilly was your salesperson. Once we have that information we can look into your concerns and see if they can be rectified. My email address is ghaw@capitaljeep.com. Geoff Haw Fixed Operations Manager

September 25, 2024

Paul is always helpful And he is why you have our business I appreciate his great communication And support More

by jasonmyers7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Report | Print
Sep 26, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Jason, Paul is one of the cornerstones of our service department so we are not surprised to read how happy you are with his customer care, but we still very much appreciate that you took the time to share your experiences with us. I will be sure to make him aware of your post and we want to thank you for choosing Capital for your vehicle needs. Geoff Haw Fixed Operations Manager

September 24, 2024

We have bought our last two vehicles from this dealership and have been treated very well. We will continue to give them our business. More

by Davedeb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek, Lisa Macrae
Report | Print
Sep 25, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Dave, thank you for taking the time to share your experiences with us and thank you for continuing to choose Capital for your vehicle needs, both are truly appreciated. Geoff Haw Fixed Operations Manager

September 22, 2024

Quick lube bay was great with friendly staff that completed the service with a smile More

by Jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pardy, Lisa Macrae
Report | Print
Sep 23, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Jules, I am happy to read that the Express Lane team took good care of you. Thank you for sharing and thank you for choosing Capital for your vehicle needs, both are genuinely appreciated. Geoff Haw Fixed Operations Manager

September 19, 2024

Great service for when you need it. Always have my best interest at heart. Friendly personal. More

by Jerry.weder1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basem El-Hayek
Report | Print
Sep 20, 2024 -

Capital Chrysler Jeep Dodge Ram responded

I am happy to read how well Basem and the team have been taking care of you Jerry. Thank you for sharing and thank you your patronage over the years, both are genuinely appreciated. I will be sure to make Basem aware of your post and how happy you are with his customer care. Geoff Haw Fixed Operations Manager

September 19, 2024

I have been dealing with this dealership since 2010. I have purchased two minivans, 4 Rams and 3 jeeps. I keep going back because they have always given me great deal and great service. More

by Stevelsager
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Thompson, Paul El-Hayek, Jeremy Hamilton, Floyd King
Report | Print
Sep 20, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Stephen, I am happy to read that our entire team (Service, Sales, and Parts) has taken good care of you and your family over the years. I will make sure that your advisor from your most recent trip, Patrick, is aware of you post and we look forward to the next time we can help you. Thank you for continuing to choose Capital for your vehicle needs. Geoff Haw Fixed Operations Manager

September 19, 2024

I appreciated the speed that they got me in and that they could work around my schedule so I did not lose any work. More

by Inspectorknapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steeves
Report | Print
Sep 20, 2024 -

Capital Chrysler Jeep Dodge Ram responded

So happy that we could help. Thank you for sharing your service experience with us and thank you for choosing Capital for your vehicle needs, both are very much appreciated. Geoff Haw Fixed Operations Manager

September 17, 2024

It has a great communication system to remind customers about the service and appointment time reminder. Very good services. More

by Cecelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gamblin
Report | Print
Sep 18, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for sharing your service experience with us Cecelia and thank you for choosing Capital, both are greatly appreciated. I will pass along your post to the team, and we hope we can help you again in the future. Geoff Haw Fixed Operations Manager

September 13, 2024

Gas tank tray replaced. Price came in on mark with quote and didn’t need to return the next day to pick it up. Not a dealer issue but Stellantis needs to make this a saf More

by robertmichaelwoodcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Report | Print
Sep 16, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Robert, thank you for sharing your service experience with us and thank you for choosing Capital, both are truly appreciated. We will also bring up your story with the appropriate Stellantis department when the opportunity arises. Geoff Haw Fixed Operations Manager

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