Capital Chrysler Jeep Dodge Ram

great experience Found us the exact truck we were looking for at a price we couldn't find any where else. The whole experience was really good Found us the exact truck we were looking for at a price we couldn't find any where else. The whole experience was really good More

dealer review Going to a dealership for a reliable car was a big decision. When I was there the staff and rep were great. The rep walked me through everything and Going to a dealership for a reliable car was a big decision. When I was there the staff and rep were great. The rep walked me through everything and made feel I made a good investment. I had a great time laughing with the time. More

excellent experience The service we received from Kalvin and Ben was second to none. The guys went out of their way to make sure our purchasing experience was nothing g bu The service we received from Kalvin and Ben was second to none. The guys went out of their way to make sure our purchasing experience was nothing g but the best. Thanks guys!! Dave and Michelle Clarke More

Great Experience! Kelvin has been nothing but excellent! He is professional, knowledgable, helpful, and follows up as promised. I would recommend Kelvin to anyone loo Kelvin has been nothing but excellent! He is professional, knowledgable, helpful, and follows up as promised. I would recommend Kelvin to anyone looking for a new Dodge vehicle! More

Great Salesman, Spectacular Deal I traded in my 2007 Jeep Rubicon on a 2014 Jeep Rubicon. They gave me an amazing price on my 07' and found the 14' that I had always wanted. I'm a hap I traded in my 2007 Jeep Rubicon on a 2014 Jeep Rubicon. They gave me an amazing price on my 07' and found the 14' that I had always wanted. I'm a happy camper. Zack really worked hard to make sure I was happy with the purchase and his hard work and determination was the main reason I bought another domestic vehicle. I'm not one for negotiating with vehicles, but I sure scored on this deal. Can't thank Zack enough. Thanks!!! More

Horrible experience and follow-up with Management First, we had some issues with the blind spot sensor, had to take the van in on 3 different occassions. Each time they told me it was fixed and it ha First, we had some issues with the blind spot sensor, had to take the van in on 3 different occassions. Each time they told me it was fixed and it had to go back; this took place between Jan and February of 2014. During one of the 3 visits we asked them to look at the rear stow and go which was clicking and wouldn't go down. On the 3rd visit they wrote on the bottom of the invoice "confirmed customers complaints, please return at a later date for servicing". The service rep told me that the technician was so "tired of looking at the van that he didn't want to look at it this time". So, in May of 2014 my husband made an appointment for the stow and go, he went to Capital, was advised by the service rep that our warranty had expired in February. My husband explained that we had purchased extended warranty and the rep informed him that he needed the warranty number before they'd book it in. So, he drove to the dealership we purchased the vehicle from for the number. At this time we were so annoyed that when the other dealership offered to fix it he dropped it off. When all was said and done we had a bill from the other dealership for $1,200. When I was informed of this I pulled our or original invoice from Capital to see when they had confirmed the problem and sent us away; it was in February prior to warranty expiring. My husband stopped by Capital and spoke with Hugh MacLean the service manager, he was un-accomodating and borderline rude at one point saying "well you should have contacted me before going somewhere else" and gave of the air of not caring. The following Friday we still hadn't heard back from him so my husband called to follow up and was informed that Hugh hadn't heard back from Chrysler. It's now been TWO WEEKS and we still haven't even received so much as a phone call. We are still waiting to hear back from him, unbelievable disappointed in the outcome and wouldn't wish this headache on anyone else. STAY AWAY! More

Keeping my business, no simple task. I went into capital with my guard up and patience thin. Zack was not pushy, he listened, worked with my restrictive schedule. He made me feel like I w I went into capital with my guard up and patience thin. Zack was not pushy, he listened, worked with my restrictive schedule. He made me feel like I was buying a jeep from a friend, rather than being conned into a bad choice by some greasy salesman. I can honestly say Zack assured my return to capital for service in the future as well as my go to guy when a friend is shopping. More

Extremly Pleased Zack has been a great pleasure to work with, making the whole process enjoyable, and I very much look forward future dealings with him. From the first Zack has been a great pleasure to work with, making the whole process enjoyable, and I very much look forward future dealings with him. From the first email sent I found Zack to be professional, courteous, and honest. The follow up / follow though from Zack has been second to none. Very happy with the customer service from Zack and pleased with the deal. More

Great Customer Service Here If you are looking for someone to go above an beyond, then Zack and Kristen are the right choice. From beginning to end I was kept in the loop and tre If you are looking for someone to go above an beyond, then Zack and Kristen are the right choice. From beginning to end I was kept in the loop and treated with respect. Even after the sale Zack spent time helping me with some features of my new high tech vehicle. This is my second vehicle purchase with this dealership and see no reason to shop elsewhere. Thanks guys for making this such a good experience. Tammi More

New ram 2500 Zack did an awesome job really helpful and got me the truck I wanted. He helped me get all the parts I wanted to customize my truck as well and was ve Zack did an awesome job really helpful and got me the truck I wanted. He helped me get all the parts I wanted to customize my truck as well and was very friendly and helpful throughout the entire process More