Capital Chevrolet Buick GMC - Service Centre

On time every thing was efficient people were very friendly they were very efficient they were very effective they were very friendly the waiting room was cus every thing was efficient people were very friendly they were very efficient they were very effective they were very friendly the waiting room was customer friendly More

Oil change Kirsten was knowledgeable and communicative; I was treated well and my oil change work was done on time. Comfortable waiting area and status of the wo Kirsten was knowledgeable and communicative; I was treated well and my oil change work was done on time. Comfortable waiting area and status of the work in progress constantly posted. More

Good Service at Capital Our family has purchased and had several vehicles serviced at this dealership over the past 15 years. Sales and Service has been very good, friendly Our family has purchased and had several vehicles serviced at this dealership over the past 15 years. Sales and Service has been very good, friendly and helpful. More

Fast and effient We had booked a time to get our lights replaced and check for any other light issue. The job was done very quickly and prompt Great service We had booked a time to get our lights replaced and check for any other light issue. The job was done very quickly and prompt Great service More

Service Kirstin was a pleasure to deal with and answered all of my questions. I continue to come back to this dealership because of the experience but after a Kirstin was a pleasure to deal with and answered all of my questions. I continue to come back to this dealership because of the experience but after a few large bills over the past month I may shop around a bit because of prices. More

Excellent Service Kirsten was pleasant knowledgeable and thorough Service time was reasonable and she explained what the techs did while my truck was in the shop Than Kirsten was pleasant knowledgeable and thorough Service time was reasonable and she explained what the techs did while my truck was in the shop Thank you😊 More

Service I had my truck in for a check up. They found a number of things wrong and sent me a quote for $2300 This is fine, but after the service begins th I had my truck in for a check up. They found a number of things wrong and sent me a quote for $2300 This is fine, but after the service begins they do not have part available to complete the service. Part will be in tomorrow. Offered a rental fair enough. The rental company was very close to my home and I was told they will come get me or call. After a few hours of waiting I decided to get a ride to the rental co. They have my name but I am on a waiting list because they have no cars. They said they told my service advisor? Another rental was arranged I drove myself there got the rental. Great. A couple hours later I get a call from my advisor that the part they need will not arrive for weeks, can I bring the rental in. So. I bring the rental back with no apology or offer of a special deal....nothing. I have a letter from Capital offering 5% off next service..which I forgot at home but they offered nothing for the inconvenience . I pay $1000 the work they were able to complete. I was not directed my truck. I found it not parked in a parking spot but with the front passenger and rear tires parked on a curb Island in front of a fire hydrant... unwashed and the technicians plastic seat cover and paper floor mat still in the vehicle. I say unwashed because they always give your vehicle a wash before retuning it..not this time. They said they would call me when the part comes in in a few weeks. I don't think I will give them another $1000 next round More