Capital Chevrolet Buick GMC - Service Centre

Good Service at Capital Our family has purchased and had several vehicles serviced at this dealership over the past 15 years. Sales and Service has been very good, friendly Our family has purchased and had several vehicles serviced at this dealership over the past 15 years. Sales and Service has been very good, friendly and helpful. More

Fast and effient We had booked a time to get our lights replaced and check for any other light issue. The job was done very quickly and prompt Great service We had booked a time to get our lights replaced and check for any other light issue. The job was done very quickly and prompt Great service More

Service Kirstin was a pleasure to deal with and answered all of my questions. I continue to come back to this dealership because of the experience but after a Kirstin was a pleasure to deal with and answered all of my questions. I continue to come back to this dealership because of the experience but after a few large bills over the past month I may shop around a bit because of prices. More

Excellent Service Kirsten was pleasant knowledgeable and thorough Service time was reasonable and she explained what the techs did while my truck was in the shop Than Kirsten was pleasant knowledgeable and thorough Service time was reasonable and she explained what the techs did while my truck was in the shop Thank you😊 More

Service I had my truck in for a check up. They found a number of things wrong and sent me a quote for $2300 This is fine, but after the service begins th I had my truck in for a check up. They found a number of things wrong and sent me a quote for $2300 This is fine, but after the service begins they do not have part available to complete the service. Part will be in tomorrow. Offered a rental fair enough. The rental company was very close to my home and I was told they will come get me or call. After a few hours of waiting I decided to get a ride to the rental co. They have my name but I am on a waiting list because they have no cars. They said they told my service advisor? Another rental was arranged I drove myself there got the rental. Great. A couple hours later I get a call from my advisor that the part they need will not arrive for weeks, can I bring the rental in. So. I bring the rental back with no apology or offer of a special deal....nothing. I have a letter from Capital offering 5% off next service..which I forgot at home but they offered nothing for the inconvenience . I pay $1000 the work they were able to complete. I was not directed my truck. I found it not parked in a parking spot but with the front passenger and rear tires parked on a curb Island in front of a fire hydrant... unwashed and the technicians plastic seat cover and paper floor mat still in the vehicle. I say unwashed because they always give your vehicle a wash before retuning it..not this time. They said they would call me when the part comes in in a few weeks. I don't think I will give them another $1000 next round More

Very friendly and helpful Donuts and Muffins and Coffee. Clean surroundings. Screen showing progress of car work. Quick service when I came in with my car. Printed further s Donuts and Muffins and Coffee. Clean surroundings. Screen showing progress of car work. Quick service when I came in with my car. Printed further service for me that will be done in the future. More

Efficient and done quickly An issue that had happened 2 days ago with loss of power and warning readings, but everything returned to normal after it was off for a while. A thor An issue that had happened 2 days ago with loss of power and warning readings, but everything returned to normal after it was off for a while. A thorough check of systems revealed no issues. Kirstin also helped to pair a phone I had trouble pairing with the bluetooth. A wash of my vehicle also was a pleasant surprise. More

Excellent staff, great customer service A big thanks to Kirstin for her assistance today. We have been customers for 3 years now and we have never been disappointed by the staff or service A big thanks to Kirstin for her assistance today. We have been customers for 3 years now and we have never been disappointed by the staff or service we have received. Kirstin has always been exceptional during all our visits, and she always goes above and beyond to ensure we receive top quality advise and service. More

Regular Service I dropped off my vehicle early morning using the after hour box for keys, received a text confirming drop off and another text vehicle is ready for pi I dropped off my vehicle early morning using the after hour box for keys, received a text confirming drop off and another text vehicle is ready for pick up. No added up sale calls just a note with recommendations. Informative and helpful without being annoying, thank you. More

Service and Oil changes Oil changes and the service of my Equinox is a pleasure when dealing with Brian! Brian delivers very good customer service and also follows up on any Oil changes and the service of my Equinox is a pleasure when dealing with Brian! Brian delivers very good customer service and also follows up on any work done the next day. He has gone above and beyond to help out when I had an issue with my Chev. More