Capital Chevrolet Buick GMC - Service Centre
Calgary, AB
154 Reviews of Capital Chevrolet Buick GMC - Service Centre
Absolutely awesome team. The service is amazing, always keep me up to date. Keep up that great work.. you guys go above and beyond. The service is amazing, always keep me up to date. Keep up that great work.. you guys go above and beyond. More
Had to bring our car into Capital Chevrolet at 13103 Lake Fraser Dr SE to have some major work done and I'm happy to say i was treated with respect and professionalism by everyone i met. Shout out to Fiona R Fraser Dr SE to have some major work done and I'm happy to say i was treated with respect and professionalism by everyone i met. Shout out to Fiona Rea a service advisor for the company there was so genuinely nice and a pleasure to deal with. Fiona made sure i knew what was going on with our car at all times and had a shuttle both drop me off at home and pick me back up to get our car, Thanks Fiona for been a professional and a all around nice person. Car is running immaculately and I would definitely recommend these guys if you're having trouble with your vehicle, These guys were so nice to deal with and that goes a long way in my book.#keepupthegoodworkcapitalchevrolet. More
We were driving in from Northern Manitoba and had some weird noises coming from the front end. Brian Ellis in service fit us in the next day and caught a major problem and saved us some dollars along the weird noises coming from the front end. Brian Ellis in service fit us in the next day and caught a major problem and saved us some dollars along the way by finding out we had an aftermarket warranty program! Thanks Brian! More
Fiona helped me in the service department, and it was by far the best customer service I've experienced at any dealership ever. She was incredibly knowledgeable about my Ford Escape and went out of her way far the best customer service I've experienced at any dealership ever. She was incredibly knowledgeable about my Ford Escape and went out of her way to help me, even getting my vehicle in on the spot. She was familiar with the common issues associated with my vehicle's symptoms and was able to help me figure out next steps to fix the issues. This was the first time I didn't feel manipulated in a car dealership. I really appreciated all her help and will definitely be requesting her specifically for all future car maintenance/work. More
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Altaf was my sales rep and it was his first sale in this role - congrats! I’m happy to be your first client who made a purchase! He went above and beyond to show me the inventory and explain the differences role - congrats! I’m happy to be your first client who made a purchase! He went above and beyond to show me the inventory and explain the differences between the models, and when he was unsure, being a new sales rep at the dealership, he did not hesitate to bring his colleagues for help. Great job and thanks for your help! More
I recently had vehicles troubles while travelling to Calgary and took my Vehicle to Capital Chevrolet Buick GMC for repair. From my fist step into the building the staff were courteous and helpful. I wa Calgary and took my Vehicle to Capital Chevrolet Buick GMC for repair. From my fist step into the building the staff were courteous and helpful. I was connected to Fiona, who reached out by text and phone and provided clear updates on the status of my vehicle and timelines for repair. She was so friendly, knowledgeable and responsive. They got me back on the road safely and with a clean vehicle. I would recommend this dealership and service department any day! Thank you Capital for a positive experience. More
I purchased my last 4 vehicles at Capital in Regina because of the owner Bruce Axelson and the professional care, quality service and kindness that he offered his customers. After moving to Calgary and because of the owner Bruce Axelson and the professional care, quality service and kindness that he offered his customers. After moving to Calgary and finding out that Capital Calgary was owned by him, I knew I was in great hands and could trust this dealership. I have received nothing but the best care here especially from Brian Ellis (service advisor) who always goes above and beyond providing the ultimate in customer service. No matter how busy he is he always takes the time to get back to you and keeps you well informed. He is the most kind , caring professional person, always giving the best service. As I had been ill over the past 10 years and purchasing a new vehicle is not a possibility at this time, I am confident that Brian and Capital will help me keep my car going until I can purchase new once again. Thank you Brian and Capital Chevrolet Calgary for being a dealership I can be confident with. My future vehicle purchase will be from you! More
Fiona gave an exceptional service, having a clear understanding of what customer service is all about. I will definitely recommend this facility to my friends and family. understanding of what customer service is all about. I will definitely recommend this facility to my friends and family. More
Updated Oct 10/11 2023 Thanks once again Brian for the great service always appreciated. Thanks to the Front Desk staff, Staphanine and Team, also with the Mechanics who in my view do a great job. Dean, great service always appreciated. Thanks to the Front Desk staff, Staphanine and Team, also with the Mechanics who in my view do a great job. Dean, I hope you see this as you have a great bunch of folks, Peter, Jim etc., It was nice to get picked up both days LArry and Max. Have been a customer for well over 25 years and purchased a few cars along the way. Just updating this as of March 29 2023 as I just wrote another review on the Dealer Review site. Not sure why I cannot send a Google review anymore, hopefully Brian you will see this and the other one I did a few days ago. Thank you Brian Ellis for the phone call and your continued great service and professionalism. You also do follow ups on services if I happen to get you, even on that note you are a very good individual and in my opinion you deserve to be recognized for your service knowledge experience and Customer care. More