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Capital Chevrolet Buick GMC - Service Centre
Calgary, AB
149 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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149 Reviews of Capital Chevrolet Buick GMC - Service Centre
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January 24, 2018
Outstanding!! Great service, Quick and fixed properly the first time, technician Brent worked thru his lunch break to get me on my way. Great job capital. Great service, Quick and fixed properly the first time, technician Brent worked thru his lunch break to get me on my way. Great job capital. More
by Rylee
Employees Worked With
Kirstin Lefebvre, Layne Frank, Richard Sagan
January 24, 2018
Excellent service manager I have been there for few service appointments even though I didnt purchase my vehicle there. The service Manager Jim McSorley (spelling?) was outsta I have been there for few service appointments even though I didnt purchase my vehicle there. The service Manager Jim McSorley (spelling?) was outstanding. he has great attitude, trustworthy and knowledgeable. I recommended him to all my friends. More
by AA YYC
Employees Worked With
January 24, 2018
Great service Peter Mitchell has been looking after my family for over 20 years and as always excellent friendly service.Has always kept me informed of any updates Peter Mitchell has been looking after my family for over 20 years and as always excellent friendly service.Has always kept me informed of any updates or recalls to our vehicles. More
by barry
January 24, 2018
General Servicing of both vehicles Sierra and Malibu. Excellant service advisor, Brian. Vehicles cheked in on schedule, hilites of what needed to be done, besides the oil change and all were completed in Excellant service advisor, Brian. Vehicles cheked in on schedule, hilites of what needed to be done, besides the oil change and all were completed in the time quoted by Brian. The coffee maker in the lounge was not working but an employee asked if we wanted coffee and produce cups of same from another machine....that's what I call friendly and considerate service...bravo. More
by Don McKINNON
Employees Worked With
Other Employees :
didn't catch the name but seemed to be working in the admin office next to the customer lounge
January 24, 2018
Excellent service Great people that are knolagable and friendly. I can always call pete with a question about my vehicle and get a honest reply about what service I sh Great people that are knolagable and friendly. I can always call pete with a question about my vehicle and get a honest reply about what service I should have done. More
by Ian
Employees Worked With
January 24, 2018
first meeting with a lovely,caring and helpful young lady.. I met Kirsten when I checked in for an appointment and being that I always did have respectful and quick service by others in that department, Kirste I met Kirsten when I checked in for an appointment and being that I always did have respectful and quick service by others in that department, Kirsten came across that day as little more friendly and happy to help. Later as it turned out, my car was in need of extra work. Kirsten phoned and was very thorough in explaining the problem that involved a computer somewhere in my console, and advised me of the possible costs. [gasp]. HOWEVER, somehow she relayed my concerns to the Service Manager ++ and with that added input and extra steps taken, when I picked up my car I was shocked to find out that there was no charge for all that had been done. I was overwhelmed with what Kirsten had done,and since then with all the routine service appointments following, she remains the happy and smiling and very smart Employee that I had first met. I have shared this story with all my work associates some of who have dealt with Kirsten as well.. GREAT JOB Kirsten ! More
by longtimelizzy
Employees Worked With
Kirstin Lefebvre
January 23, 2018
Check engine indicator “ALARM” no oil pressure!! Saturday January 20th 2018. My wife was driving us back from grocery shopping in a 2009 Avalanche. Not far from home (or the dealership) an audible a Saturday January 20th 2018. My wife was driving us back from grocery shopping in a 2009 Avalanche. Not far from home (or the dealership) an audible alarm and check engine indicator came on. We pulled off the road immediately as I could see that it involved the oil pressure gauge. It was past 5:00 PM on a Saturday and I was not sure if anyone would take my call, however Brian Ellis in service did. I was not ambulatory, due to a recent accident that severed my Achilles tendon, without hesitation Brian sent the courtesy van to take us, my knee wheeler and groceries home. The AMA tow truck got the vehicle to the dealership in record time where Brain took care of everything then texted me that the truck was in and safe. Monday the service team removed and replaced a damaged engine cooler line and because we stopped immediately the service system check revealed that there was no other apparent damage. Therefore minimal costs were incurred. Brian, knowing my restricted situation, arranged for payment by phone, coordinated a drop off with an area shuttle ride to get the Avalanche delivered to our home by Monday afternoon. Brian and his team went beyond any normal customer service. It would have been a very difficult situation for us if not for Brian's extra effort and compassion in looking after us. Kudos, we are truly grateful! More
by 2009 Avalanche
Employees Worked With
January 23, 2018
Service review I was very happy with the service of your dealership. Very friendly and helpful staff. I will definitely recommend your dealership to family and frien I was very happy with the service of your dealership. Very friendly and helpful staff. I will definitely recommend your dealership to family and friends. More
by Pinklady
Employees Worked With
January 23, 2018
Personable I was visiting from BC, and Jim was extremely helpful and treated me with respect. That is not easy to find. I have a lot of friends in Calgary and su I was visiting from BC, and Jim was extremely helpful and treated me with respect. That is not easy to find. I have a lot of friends in Calgary and surrounding area, and will most definitely recommend this dealership. Thanks Jim! You rock! More
by Princess57
Employees Worked With
January 23, 2018
Amazing service. Went in and didn't know where I was going, Kirstin helped me through all of my vehicles problems and was very energetic and charismatic. Will be back Went in and didn't know where I was going, Kirstin helped me through all of my vehicles problems and was very energetic and charismatic. Will be back again for her service alone. More
by Crazyfish43
Employees Worked With
Kirstin Lefebvre
