Capital Chevrolet Buick GMC

First almost-new car, First dealership experience I found a good deal posted at this dealership through car-gurus online. Emailed to make sure it was available and got a response the same day from Phi I found a good deal posted at this dealership through car-gurus online. Emailed to make sure it was available and got a response the same day from Phil Buller who followed up with a phone call and set up an appointment for me to come test drive. I then received another call that night from the sales manager who was calling to confirm, which I thought was unnecessary, but whatever. Phil then emailed me a video of "my new car" inside and out, which was kind of funny but showed they really wanted my business. I showed up for the test drive apprehensive about dealing with a 'used car salesman' type of guy and was pleasantly surprised to find that Phil is a totally normal, down-to-earth, no-pressure sort. He was super informative and knew everything about the car. When it came down to talking money I had a price in mind I felt was fair and he was clear and straightforward that the price I named might be too low, but that he would work with the sales manager to see what they could do. I didn't feel like I was getting scammed or passed around, but that they had a range they could accept based on specific criteria and they were checking to see if it could happen. I had to leave to pick up my daughter so left my number and asked that they call when the had an answer. 30 minutes later I got a call from Phil saying the dealership would accept my offer. From that point it went even more smoothly -- paid a deposit over the phone with my credit card an dropped by a couple days later with the balance. If you are going to this dealership ASK FOR PHIL! More

A refreshing experience I have been shopping for a while, and to be honest the sales guys tend to blend together and have the same desperate demeanor. But Clair came across a I have been shopping for a while, and to be honest the sales guys tend to blend together and have the same desperate demeanor. But Clair came across as very confident and direct, when he asked me "What can I do to earn your business?" He didn't hesitate to answer a question, even if that answer was no, and I for one appreciate that. I am delighted with my vehicle and Clair can expect to deal with me going in to his 3rd decade of earning business. The entire finance process was the smoothest I have ever had thanks to Art pro-actively covering bases and making sure I knew exactly what was going on. More

Love my Buick I started looking for a new vehicle online and knew that I wanted a smaller size SUV. I saw an ad for a 2014 Buick Encore and messaged Capital online I started looking for a new vehicle online and knew that I wanted a smaller size SUV. I saw an ad for a 2014 Buick Encore and messaged Capital online to see about setting up an appointment for a test drive. We met Phil on our arrival at the dealership and he welcomed us into his office to review the listing for the vehicle and to set us up for a test drive. All went well, made the purchase, but was concerned about squeaking brakes so we brought the vehicle back to Capital and they got it into the shop to investigate. Long story short, they fixed the squeak free of charge and listened to my concerns, which was greatly appreciated. I love my new vehicle and am happy to recommend Phil to future car buyers. More

Phil was great to deal with I went to Capital to look at 2018 Buick Regals, they did not have any 2018's in yet so Phil and I took a 2017 ATS for a test drive. I really liked the I went to Capital to look at 2018 Buick Regals, they did not have any 2018's in yet so Phil and I took a 2017 ATS for a test drive. I really liked the car and went home to think about it . Phil sent me an email the next day, I went back and we made a good deal so I bought the car. I really liked how Phil and Cliff handled the whole process so I have been mentioning Phil's name to people who might be looking for a new vehicle . Phil was very helpful very good to deal with I would recommend you go see him when your looking for a new or pre owned vehicle. More

Efficient and done quickly An issue that had happened 2 days ago with loss of power and warning readings, but everything returned to normal after it was off for a while. A thor An issue that had happened 2 days ago with loss of power and warning readings, but everything returned to normal after it was off for a while. A thorough check of systems revealed no issues. Kirstin also helped to pair a phone I had trouble pairing with the bluetooth. A wash of my vehicle also was a pleasant surprise. More

Excellent staff, great customer service A big thanks to Kirstin for her assistance today. We have been customers for 3 years now and we have never been disappointed by the staff or service A big thanks to Kirstin for her assistance today. We have been customers for 3 years now and we have never been disappointed by the staff or service we have received. Kirstin has always been exceptional during all our visits, and she always goes above and beyond to ensure we receive top quality advise and service. More

Peter was great to deal with. Buying a vehicle can sometimes be a challenge/stressful when dealing with salesman/saleswoman. Peter is a salesman who is there to help the buyer. He Buying a vehicle can sometimes be a challenge/stressful when dealing with salesman/saleswoman. Peter is a salesman who is there to help the buyer. He was honest and helpful, created a trusting negotiations. More

Quick and efficient Everything went according to plan. Vehicle was was presented according to best standards and both sales and finance scenarios were smooth and seamless Everything went according to plan. Vehicle was was presented according to best standards and both sales and finance scenarios were smooth and seamless. Thank you More

Purchase of preowned vehicle I suggest you use Peter jelonek for your purchase of any vehicle! He's clear, knowledgeable, & great to deal with. Fantastic experience; it's been 10 I suggest you use Peter jelonek for your purchase of any vehicle! He's clear, knowledgeable, & great to deal with. Fantastic experience; it's been 10 years sinc3 I purchased a car and was concerned about dealing with a salesperson. Not interested in the hard sales approach at all. More