Capital Chevrolet Buick GMC

GMC Sierra 1500 Peter Jelonek was excellent to deal with - very responsive, always getting back to me answering any questions I had, very respectful of my busy schedu Peter Jelonek was excellent to deal with - very responsive, always getting back to me answering any questions I had, very respectful of my busy schedule, and not constantly "in my face" about getting the sale. I would deal with Peter in a heartbeat if I was looking for another vehicle. He is extremely knowledgeable about the vehicles, and went out of his way to find the answers to my questions if he didn't have the answer right away. Peter clearly demonstrates that customer service is his priority. I also briefly dealt with Lonny Brown, in the Finance Department, who was very pleasant, thorough, knowledgeable, and helpful during the closing of the purchase. I didn't give the overall experience a 5* rating however because of an issue at the time of signing the final documents, that was completely out of Peter's and Lonny's control, that could have derailed the purchase. The dealership however, and in particular Jeff Howie , rectified the error and stood behind the agreement. I totally appreciated and respect Jeff's integrity in how he handled the situation, and it again demonstrates that customer service is what Capital has based their business on. Overall, despite the "hiccup" at the end, I would happily recommend this dealership and specifically Peter, Jeff, and Lonny. Thank you for getting me in my new truck! More

Excellent customer service Dealing with Phil at capital Chevrolet was by far the most painless experience I have ever dealt with when purchasing a vehicle. His professionalism, Dealing with Phil at capital Chevrolet was by far the most painless experience I have ever dealt with when purchasing a vehicle. His professionalism, knowledge & Sense of humour sure makes you feel like a part of there team. Phil got me in a new 2018 Sierra and I couldn’t be happier. The staff at Capital Chev are an outstanding group and I would recommend everyone to drop in and say hello! They will get you in the vehicle you want. More

Chevy Cruze X2 I'll start off by saying Zach and Cheryl were so great to deal with that it made our difficult situation, not quite as difficult. I didn't provide a 5 I'll start off by saying Zach and Cheryl were so great to deal with that it made our difficult situation, not quite as difficult. I didn't provide a 5* rating as there were a few things that fell off the map, that were not Zach or Cherlys fault but unfortunately does affect the overall experience. Those items were, they always seemed to be short staff which created waiting times for a couple of things, like financing and detailing. We recieved 1 car that was said to be detailed but it has a large black smudge on the interior roof that we now have to go back to get cleaned. Not the end of the world, just a small pain in the rear. They also lost a finance manager which made waiting for the approval take longer than normal. The good things to mention is that I want talked into something we didn't need, and Zach and Cheryl were both easy to communicate with and actually listened to what we needed. Thank you both so much for your help and to the gentleman in the purple suit who managed to make the work for us! (Sorry I don't remember your name but love the suit!) More

Great Buying Experience Peter was very good to deal with, excellent knowledge of vehicles, very accomodating friendly, no pressure, great to deal with. Lonny was great top de Peter was very good to deal with, excellent knowledge of vehicles, very accomodating friendly, no pressure, great to deal with. Lonny was great top deal with as well. More

2018 Silverado. Great experience all around. It always is with Cliff. Quick, easy and painless. Lonny made the transition simple as well. I love my new truck. Great experience all around. It always is with Cliff. Quick, easy and painless. Lonny made the transition simple as well. I love my new truck. More

Fixing someone else’s mistake Brought our truck in after 4 wheel alignments at another shop because they couldn’t get the wheel straight. The service advisor Amy was amazing, when Brought our truck in after 4 wheel alignments at another shop because they couldn’t get the wheel straight. The service advisor Amy was amazing, when I called her she got it in that day and we had the truck back within 2 hours and it was fixed. She took the time to explain what was done and helped me understand the alignment sheet so I could go and get my money refunded from the other shop. More

Won us back! We really thought we wanted something different, but decided to give our previous dealership another chance despite some bad blood from the Southgate We really thought we wanted something different, but decided to give our previous dealership another chance despite some bad blood from the Southgate days. The team at Capital really came thru for us! Our salesman, Clair, found out what we were looking for, and worked with the manager Shawn, and business manager Sheryl Hrynuik to get us the deal we needed. These people patiently answered our endless question both before and after we took delivery. Clair introduced us to Shawn afterwards and we were given every assurance that both guys would continue to support us with any issue that should arise. We look forward to many happy miles in our new vehicle with confidence fully restored. More

Wonderful experience This is a great place to buy your car.Great place Great people. All the staff are wonderful and super nice.I dont have any regrets. This is a great place to buy your car.Great place Great people. All the staff are wonderful and super nice.I dont have any regrets. More

Great prompt service on my truck. I received great service on my truck recently; Kirstin was my advisor and she was very helpful getting work done quickly for a road trip. Very pleased I received great service on my truck recently; Kirstin was my advisor and she was very helpful getting work done quickly for a road trip. Very pleased with the service! More

Best service out of all chev dealers I have dealt with. Purchaced a new truck and the sales people were not pushy at all. Special thanks to Craig Heuchert and Sales manager Henry Huynh. Out of all the sal Purchaced a new truck and the sales people were not pushy at all. Special thanks to Craig Heuchert and Sales manager Henry Huynh. Out of all the sales people I have dealt with Craig Heuchert put a out and exemplary display towards his customers. He went over the owners manual and actual tabbed pages that we might need later. Full went through the truck and special the radio and dash features. Every time I come in for service and Craig see's me or my wife..he says hello how is the truck. Just the best Chev dealership ever!! More