Capilano Volkswagen

It was a pleasure to work with Capilano VW. Adam helped me through with all the process, explaining everything I should know, not pressuring to buy but just helpful. I’m so glad I got my first Adam helped me through with all the process, explaining everything I should know, not pressuring to buy but just helpful. I’m so glad I got my first VW with them and I will be back for sure in the future. More

Bob is very enthusiastic and patient, he explained everything in detail. Great services and we are very impressed everything in detail. Great services and we are very impressed More

Very happy with the overall service and how they explained the operation of the vehicle upon delivery. explained the operation of the vehicle upon delivery. More

Hope was very helpful and patient in answering my questions. The whole process was smooth as well. Overall, the customer service was top notch! questions. The whole process was smooth as well. Overall, the customer service was top notch! More

Amin, ALi and Jake made my day today, they helped me with my car and now my roof rack that had seized is open!!!! I can put my box in now, I had no apportionment, but asked for help and this team went above my car and now my roof rack that had seized is open!!!! I can put my box in now, I had no apportionment, but asked for help and this team went above and beyond. Thank you team Capilano. More

The salesperson(s) were very informative, helpful and nice. The overall process of buying a car was way quicker than I thought it would be. nice. The overall process of buying a car was way quicker than I thought it would be. More

Great buying experience with Bob, Sam and all the team. All the process went very quickly and smoothly. Our car (4 year old Atlas) is in very good condition with tires replaced and everything certified. We All the process went very quickly and smoothly. Our car (4 year old Atlas) is in very good condition with tires replaced and everything certified. We are very happy with our buying here and we recommend this place. More

Thanks to RJ, Adam and Landen, my experience was very positive. They were super kind, knowledgeable, and made the experience seamless and stress free. positive. They were super kind, knowledgeable, and made the experience seamless and stress free. More

Capilano VW and Steven Cross surprised me with the early arrival of my long-awaited, electric VW ID.4. Great service and very helpful. arrival of my long-awaited, electric VW ID.4. Great service and very helpful. More

If you're in the market for a new Volkswagen, I highly recommend Capilano Volkswagen, and specifically, Steve Cross as your sales consultant. The entire buying experience was exceptional, from start to fi recommend Capilano Volkswagen, and specifically, Steve Cross as your sales consultant. The entire buying experience was exceptional, from start to finish. Steve was an absolute pleasure to work with. He was attentive, knowledgeable, and genuinely interested in helping us find the perfect vehicle. He kept us informed throughout the entire process, making sure we were aware of any updates or changes in the order status. He also went above and beyond to ensure that we received our vehicle as quickly as possible, without sacrificing quality or attention to detail. One thing that really stood out about Steve was his professionalism and his lack of pushiness. He was patient with us as we asked questions and made decisions, and he never once tried to pressure us into buying something we didn't want. This was a refreshing change from our past experiences with other dealerships. The dealership itself was also very impressive. It was clean, well-maintained, and the staff were all friendly and welcoming. When we arrived to pick up our Ice Grey Metallic ID.4, we were greeted with enthusiasm from many of the staff members who were excited to see the new colour on their lot. Overall, I can't say enough positive things about Capilano Volkswagen and Steve Cross. Again, if you're in the market for a new vehicle, I highly recommend giving them a visit. You won't be disappointed! More