Capilano Volkswagen

Recently purchased a 2023 ID. 4 from here and had an excellent experience dealing with RJ. He kept me informed, and as most people are aware, EV cars are very hard to come by right 4 from here and had an excellent experience dealing with RJ. He kept me informed, and as most people are aware, EV cars are very hard to come by right now and kept my expectations in check. They are not pushy and felt very welcoming. Thanks guys! More

The sale person who helped me was AJ and he was amazing. Technically I should have waited to get the car after 15 months but I git a call only after 2 months from him saying there is a car that is slightly Technically I should have waited to get the car after 15 months but I git a call only after 2 months from him saying there is a car that is slightly different from what I ordered and I might be interested in it. I went and did the deal. He is amazing in keeping in touch with his customers. More

It was a pleasure to work with Capilano VW. Adam helped me through with all the process, explaining everything I should know, not pressuring to buy but just helpful. I’m so glad I got my first Adam helped me through with all the process, explaining everything I should know, not pressuring to buy but just helpful. I’m so glad I got my first VW with them and I will be back for sure in the future. More

Bob is very enthusiastic and patient, he explained everything in detail. Great services and we are very impressed everything in detail. Great services and we are very impressed More

Very happy with the overall service and how they explained the operation of the vehicle upon delivery. explained the operation of the vehicle upon delivery. More

Hope was very helpful and patient in answering my questions. The whole process was smooth as well. Overall, the customer service was top notch! questions. The whole process was smooth as well. Overall, the customer service was top notch! More

Amin, ALi and Jake made my day today, they helped me with my car and now my roof rack that had seized is open!!!! I can put my box in now, I had no apportionment, but asked for help and this team went above my car and now my roof rack that had seized is open!!!! I can put my box in now, I had no apportionment, but asked for help and this team went above and beyond. Thank you team Capilano. More

The salesperson(s) were very informative, helpful and nice. The overall process of buying a car was way quicker than I thought it would be. nice. The overall process of buying a car was way quicker than I thought it would be. More

Great buying experience with Bob, Sam and all the team. All the process went very quickly and smoothly. Our car (4 year old Atlas) is in very good condition with tires replaced and everything certified. We All the process went very quickly and smoothly. Our car (4 year old Atlas) is in very good condition with tires replaced and everything certified. We are very happy with our buying here and we recommend this place. More

Thanks to RJ, Adam and Landen, my experience was very positive. They were super kind, knowledgeable, and made the experience seamless and stress free. positive. They were super kind, knowledgeable, and made the experience seamless and stress free. More