Capilano Volkswagen

I'm absolutely delighted with my new ID. 4 and had a fantastic buying experience with Capilano Volkswagen. Both RJ and Sam were great to deal with and went the extra mile to explain everythin 4 and had a fantastic buying experience with Capilano Volkswagen. Both RJ and Sam were great to deal with and went the extra mile to explain everything clearly, help me get the best deal, and make sure we were set up for success with the new car. I look forward to many years of being a VW owner and customer of Capilano VW. More

I’ve been coming to this dealership for over 15 years and have always felt I could trust their advice and service. I’ve dealt with Will in service and just bought a new car from RJ. They’re very nice, helpfu have always felt I could trust their advice and service. I’ve dealt with Will in service and just bought a new car from RJ. They’re very nice, helpful and have great communication. I would recommend buying and servicing your car at Capilano Volkswagen. More

Great low pressure sales staff , awesome communication and an over all professional purchase experience. I would highly recommend this dealership. and an over all professional purchase experience. I would highly recommend this dealership. More

I have been a loyal customer of Capilano Volkswagen for the last 10 years. I purchased my 3rd vehicle with my husband and we absolutely loved our experience. The dealership truly feels like family. They ar the last 10 years. I purchased my 3rd vehicle with my husband and we absolutely loved our experience. The dealership truly feels like family. They are informative and helpful, and do not just “sell” cars. RJ was absolutely wonderful in helping us with the process of getting our new car! Very informative and great communication. Nothing but good things to say. Thank you! More

Smooth transaction, exceptional service and very good experience dealing with Brad Nakhaei on purchase of my new ID4. experience dealing with Brad Nakhaei on purchase of my new ID4. More

Great purchase experience. I saw the car that I wanted in their online inventory, arrive and ask for all the info of the vehicle, which RJ answer with great detail. 24 hrs late I saw the car that I wanted in their online inventory, arrive and ask for all the info of the vehicle, which RJ answer with great detail. 24 hrs later I was there to pick up my new car. More

I was in a bit of a rush to get my winter tires on as I had to get to kelowna in a week's time. I called around and unfortunately most places were booked until after I had to leave. I was speaking to a fri had to get to kelowna in a week's time. I called around and unfortunately most places were booked until after I had to leave. I was speaking to a friend who suggested to call his dealership VW Capilano. I was unsure of his suggestion since my car was a Toyota Camry and thought to myself "would they even offer me this service". But as I was out of options I thought it wouldn't hurt to call and ask. So I called and ended up speaking to gentleman named Jacob. He assured me that it didn't matter what brand or make my car was their technicians could handle it. They also had the availability I needed for that weekend. I was in and out before long and even managed to meet and shake Jacob's hand. He was very polite, extremely professional and helpful both over the phone and in person. More

Excellent service and great purchase experience for my new Volkswagen ID4. Come see RJ, he’ll take great care of you! new Volkswagen ID4. Come see RJ, he’ll take great care of you! More

Great place, very helpful, friendly and welcoming. Never kept me waiting. Always valued our time! Never kept me waiting. Always valued our time! More

RJ was a great salesman glad to have him take care me. Capilano Volkswagen is a great place to buy a vehicle. Capilano Volkswagen is a great place to buy a vehicle. More