Capilano Audi

my new A4 I had been coordinating with Ryan Lee and Carlos Montanes for almost a month to complete deal for a new A4 Technik. Afterwards Capilano Audi allowed I had been coordinating with Ryan Lee and Carlos Montanes for almost a month to complete deal for a new A4 Technik. Afterwards Capilano Audi allowed me to store the vehicle for almost a month while I sold my other car so I did not get stuck with double car payments. On the day I cam to Vancouver to complete the deal and pick up the car Carlos picked me up at the others dealers location where was transferring my old lease and drove me to Capilano where I had a great experience and drove away with my New A4 . Carlos and Ryan were super nice and helpful throughout the negotiations and final paperwork and the key handover. The care drives amazing and we're super happy. Our only compliant about the car so far is the cup holder is to close to the front and can't fit most travel mugs in height. More

Excellent I have been dealing with capilano Audi for a few years. Bought a new car from this dealership again. my experience has been great with this dealership I have been dealing with capilano Audi for a few years. Bought a new car from this dealership again. my experience has been great with this dealership. More

Great Service The Capilano Audi team are great. From the shuttle drivers, Kate and David, to the Service Advisors, Allan and Richard, to Ryan in Sales and Derek, th The Capilano Audi team are great. From the shuttle drivers, Kate and David, to the Service Advisors, Allan and Richard, to Ryan in Sales and Derek, their GM, I have been very pleased with their ability to set the right expectations and meet them every single time. More

Fantastic as always Derek, James and the team at Capilano are fantastic to deal with. I have been a loyal customer now for nearly a decade and don’t plan on going to anot Derek, James and the team at Capilano are fantastic to deal with. I have been a loyal customer now for nearly a decade and don’t plan on going to another dealership. More

True to Their Word I pulled in with a loud noise coming from my 2008 Q7 (which I did not buy from them). One of their service guys took the time to come out and listen I pulled in with a loud noise coming from my 2008 Q7 (which I did not buy from them). One of their service guys took the time to come out and listen to the noise, made a preliminary diagnosis then asked if I had 15-mins to have a technician look at it. The tech verified the diagnosis, a detailed quote was provided, parts ordered and service booked. The vehicle wasn't ready when I came to pick it up - but no problem. They set me up with a SWEET 2018 A4 for the weekend, and all was good. I picked up the Q7 Monday, the cost was as quoted and it runs smoothly. More

Fast and efficient !! Was shopping for a new car Justin was excellent answered all my question had the patience with me. Picked me n my wife from the seabus the day we pick Was shopping for a new car Justin was excellent answered all my question had the patience with me. Picked me n my wife from the seabus the day we picked up the car. Excellent service. More

Amazing services This is my first Audi experience. I found the whole experience smooth and wonderful, from initial contact to pick the car up. All the staff we dealt w This is my first Audi experience. I found the whole experience smooth and wonderful, from initial contact to pick the car up. All the staff we dealt with in the process are very helpful and our sales Adrian is knowledgeable and very super friendly. He is a good listener and took time to answer our questions and to address our concerns, no pushy at all. He kept his promise, the car looks even newer when we picked it up than test drive. We can't even recognize it. When we picked the car up, he explained the process to us and introduced us to everyone involved. With his prep work, we don't need to repeat anything. The paperwork got done quickly and smoothly. Thank you for the amazing service! More

4th leasing experience with Capilano Audi - always excellent We picked up our 4th Audi from Capilano Audi and as always, the service and sales experience was fantastic. Derek set everything up for us prior to ou We picked up our 4th Audi from Capilano Audi and as always, the service and sales experience was fantastic. Derek set everything up for us prior to our arrival, and I was in and out within an hour. Matt was helpful in going over the new features in the 2018 Q5 with me. I would (and have) recommend Capilano Audi and Derek and his team to my friends and colleagues, and I will be back again in the future. More

Purchased new S5 I found the whole experience fantastic. We paid the dealership a number of visits over a number of months as we tried different cars, gathered inform I found the whole experience fantastic. We paid the dealership a number of visits over a number of months as we tried different cars, gathered information to make our decision. We found the staff very knowledgeable and helpful. It wasn't just sell you options you don't need, it was sell you the car that suits you. When we picked the car up, the dealership was ready. We didn't spend hours and hours waiting for it to be detailed, the paperwork to be done. All of this was ready when we arrived. It makes for a smooth and simple experience. More

Red Carpet Honestly get the red carpet treatment every time I visit the Capilano Audi store! Amazing service as soon as I walk in to when I drive away. Thanks I Honestly get the red carpet treatment every time I visit the Capilano Audi store! Amazing service as soon as I walk in to when I drive away. Thanks I love my new Audi! More