Capilano Audi

Always great service very informative to what I’m having done friendly staff knowledgable staff. It’s nice that you provide shuttle to them all while my car is being done I appreciate all the stuff there. done friendly staff knowledgable staff. It’s nice that you provide shuttle to them all while my car is being done I appreciate all the stuff there. More

Prompt and Polite A professional group of people are found at this dealership. The car was serviced as required and it was returned a few hours ahead of the scheduled t A professional group of people are found at this dealership. The car was serviced as required and it was returned a few hours ahead of the scheduled time, washed and clean. Room for improvement would be more customer parking. More

Buying my first Audi I am from the Sunshine Coast and we of course don't have an Audi dealer. I had to do all my research online and trying to figure out if a Q3 was goin I am from the Sunshine Coast and we of course don't have an Audi dealer. I had to do all my research online and trying to figure out if a Q3 was going to be big enough without actually looking at one. I really knew it wouldn't but the new Q5 was out of my budget. When I saw one come up online Lachin had to work hard to secure the car for me before I could get to the city. She had all the paperwork and approvals ready to go. I just had to come in and drive it and say YES! I now have my 1st Audi and because of her I didn't have to settle. The dealership was a one stop shop and had me on my way back home in a few hours. Thank you ALL! More

The staff were friendly, Polite, and most The staff were friendly, Polite, and most accomodating. I appreciated the efficient response re: Making the appointment. I thought it would be at The staff were friendly, Polite, and most accomodating. I appreciated the efficient response re: Making the appointment. I thought it would be at least a week .The courtesy ride and the call when the car was ready, were bonus. More

Repairs were done satisfactory and charges were reasonable. It took longer than anticipated but not unreasonably long since spare parts weren’t easily available because of the age of my wife’s car reasonable. It took longer than anticipated but not unreasonably long since spare parts weren’t easily available because of the age of my wife’s car More

Amazing Customer Service Yes...I could go to a dealership closer to home or downtown, but what brings me back to Capilano Audi is the outstanding customer service. They are fl Yes...I could go to a dealership closer to home or downtown, but what brings me back to Capilano Audi is the outstanding customer service. They are flexible with their service bookings, do a great job of keeping you up-to-date on the progress of your vehicle and are straight up when it comes to telling you what needs to be done vs what can wait. Speaking to owners of other luxury brands, what passes off for VIP service at other places is what every customer receives at Cap. More

Efficient, knowledgeable and service oriented My experience was fast and efficient, the team was knowledgeable, friendly and made the process easy. Appointments were on-time and the test drive was My experience was fast and efficient, the team was knowledgeable, friendly and made the process easy. Appointments were on-time and the test drive was excellent. The car delivery & review was thorough More

Very helpful friendly staff. The dealership is small but efficient and the people in it, like Ryan and Tim, make it a great place to buy a car from. The Audis are gorgeous and I certainly enjoy driving mine efficient and the people in it, like Ryan and Tim, make it a great place to buy a car from. The Audis are gorgeous and I certainly enjoy driving mine. Thank you for the help and care. More

easy in and out Brought our 2018 Q5 for a tire swap and recall. The vehicle was dealt with promptly. Free shuttle service was provided to me while the car was in the Brought our 2018 Q5 for a tire swap and recall. The vehicle was dealt with promptly. Free shuttle service was provided to me while the car was in the shop which I took advantage of. More

Great service team, helpful, professional, knowledgeable. Always willing help. Location perfect who leave in North or West Vancouver. Have friends who is coming from burnaby, Coquitlam and Langley to service Always willing help. Location perfect who leave in North or West Vancouver. Have friends who is coming from burnaby, Coquitlam and Langley to service car at Capilano More