Cambridge Kia

Dealer was forcing us to spend over 10k in add-ons to get the vehicle, including Kia Protect Extended Warranty, Rust Module, Kia Protect Service Advantage. get the vehicle, including Kia Protect Extended Warranty, Rust Module, Kia Protect Service Advantage. More

Took my car in to the dealer for small oil leak. Estimated repair over $2000 due to a 12 hour labor charge. Then, when the engine was taken out, the traction sensor was busted. Yay! Exactly why I vo Estimated repair over $2000 due to a 12 hour labor charge. Then, when the engine was taken out, the traction sensor was busted. Yay! Exactly why I voiced my concerns to the actual mechanic I didn't want the engine removed - but he did it anyway! now KIA has had my car from Monday and picking it up Saturday a total of 6 days for a 12 hour repair. . I am also a care giver for my disabled father, and cannot put his wheel chair in the rental car - which is costing my over $600. Kia said they will offset the rental cost, but I would rather have had my car done timely and been able to care for my father. This is an absolute joke of a repair and cost. Do not buy a KIA. And if you have one, avoid the dealer. More

I have got say this is the worst service centre I have ever been to. The service technician Collin Nichols is just awful. I went to on June 22 to get a rumbling noise on my vehicle to be checked. He check ever been to. The service technician Collin Nichols is just awful. I went to on June 22 to get a rumbling noise on my vehicle to be checked. He checked it. Gave an estimate of over $4,000. The service centre had to order the parts. I received a phone call on June 26 stating did not receive all the parts to fill order wait till June 29. I stated no you need to get the work completed by June 28. Work was completed on the June 28. The noise that I initially went to get fixed from June 22, was not resolved. I was told that unsure of where the noise was coming from. The same service technician who serviced vehicle on June 22, also serviced on June 28. He left a mess in my vehicle. I was very upset. I went to service my vehicle & problem was not resolved. I paid over $4,000. Naturally, I complained to Camp Mart. Because they own Cambridge Kia. Camp Mart needs to step up and put pressure on those working at Cambridge Kia franchise. Because if they don't... I will be going to another Kia dealership somewhere else. That is a fact! More

Worst sales people ever! Have not heard good things about the service department and the sales people are not interested in a sale unless you are willing to spend $50k. I wi Have not heard good things about the service department and the sales people are not interested in a sale unless you are willing to spend $50k. I will take the time and go to Orangeville. Can't see how this dealership will be around for long. None of the comments are good either. Apparently, I'm not the only one who feels Cambridge Kia is a waste of lot space. More

My family was at Kia Cambridge and the salesman Navdeep Dhalla approached us very friendly new guy and he gave us a lot of space to view and make decisions, without any pressure or hassle to purchase anyth Dhalla approached us very friendly new guy and he gave us a lot of space to view and make decisions, without any pressure or hassle to purchase anything, which we liked. Navdeep communicated with us the next day as soon as an excellent vehicle was available, so we drove back to the Cambridge dealershop and since the timing was perfect we were able to be the 1st in line for the Kia Telleuride 2023 SX AWD. Both Navdeep, Rubal and the General Manager Baba provided excellent service in assisting me and my family to purchase this luxurios vehicle. I must say how much Rubal contributed, we got three of the top people working on our purchase from the introduction of the vehicle thru financing. The general manager Baba told Navdeep to "makie it happen" and with the help and guidance from Rubal (very experienced professional) They MADE IT HAPPEN as a Team and they gave me an excellent price for my trade in. Thanks Irfan Baba. I am now the proud owner of a Brand New 2023 Telluride SX AWD. Thanks Cambridge Kia. More

Friendly, informative and professional staff made our KIA purchase simple. No stress. Beautiful vehicle. We will be back! purchase simple. No stress. Beautiful vehicle. We will be back! More

I am writing this review from the dealership. I am looking for a 3 row SUV and hence wanted to check about Telluride. Spoke over phone with the General Manager here. Came here an hour back and st I am looking for a 3 row SUV and hence wanted to check about Telluride. Spoke over phone with the General Manager here. Came here an hour back and still waiting for a sales representative to attend to. I know there are less people today because of holiday season but for the past 15mins I see the employees standing and chatting with themselves but no one cared to help me out. I even told I am ready to speak to anyone who could help me and don’t want to wait for one single person. Nothing works, I am planning to start back home. Great service KIA. You lost a business ! I would rather take a less attractive car with a good reliability than your xxxxty service ! More

Worst experience of my life. Bought a new Sportage and it spent the first month in the garage. Check engine light was always on. It took a month to figure this out. They asked Bought a new Sportage and it spent the first month in the garage. Check engine light was always on. It took a month to figure this out. They asked me how they fix the problem and I told them to take the vehicle back or give me another one. They said they couldn't do either. So why ask how they could help. NEVER AGAIN WILL I BUY A VEHICLE FROM THEM AGAIN. More

Terrible customer service. Don't seem to be liking there jobs to much. Service manager Nick is awful. Don't seem to be liking there jobs to much. Service manager Nick is awful. More

Just got cheated! How could a company like Kia behave like this to their customers. This is the worst customer service experience in my life. I purchased Seltos How could a company like Kia behave like this to their customers. This is the worst customer service experience in my life. I purchased Seltos sx turbo worth 48K at the Cambridge kia showroom and the sales guy explained me the features and they offered winter tires with alloy rim for extra 2 grands.I was pleased with their approach and spent around 50 thousand of my hard earned money on the car. They let me know that the car would be having wireless car-play, after the car delivered i could see that it is wired. I asked twice to the sales person whether it is wired or not and he assured it was not wired. Is it appropriate to give false information somebody who spent exuberant amount of money on a new car? Secondly they didn’t provide me winter tire with alloy. Well, please don’t give false promise if u can’t keep it. I have been trying to get in touch with the manager for the past few days. They kept transferring my phone calls and couldn’t even speak to them till now. I took a day off from work and went to meet them in person and nobody helped me out to sort this out. Whoever I talk in this company are just beating around the bush and not even trying to understand the situation. If this is the customer service for a premium car customer then how it goes with others? Such horrible experience. You pay for something and as bonus they make you mentally stressed as well. I didn’t want anybody else to have the same situation. Stay away from these people, they are just there to loot you. I already spent money, now i have to take day offs and get my issues sorted out. That is a good way to lose time and money! I highly recommend you to stay away! Highly disappointed! More