Cambridge Hyundai
Cambridge, ON
Filter Reviews by Keyword
By Type
760 Reviews of Cambridge Hyundai
Amazing Dealership! This dealership exceeded my expectations. You walk in as a stranger and leave as a friend. I am a very thorough person, and when it came time to r This dealership exceeded my expectations. You walk in as a stranger and leave as a friend. I am a very thorough person, and when it came time to replace our 13 year old mini-van, shopping for a new vehicle was a lot of work that required hours of research. I hope this review helps you with your next vehicle purchase. Hyundai offers excellent value and I visited 4 Hyundai dealerships in this area (not to mention several other companies such as Toyota, Honda, GM, etc.) and my Cambridge Hyundai experience was by far the greatest. This dealership focuses on what is important to the consumer, they really take the time to ensure they are helping you find the right vehicle for you. Mark Erwin, Dealer Principal, has done a great job leading his crew and I was impressed with him making himself visible and available to the customers to ensure his dealership is up to his standards. Jonathon Gaal, sales consultant, was very attentive and knowledgeable. I asked a lot of questions (I'm really thorough remember), so any answers he didn't have, he promptly got me the information I needed. Mary and Paul in finance were professional and patient and made the unpleasant task of parting with our money as easy and painless as possible. All paperwork and vehicles were ready when they said they would be, in clean, perfect condition with all extras asked for such as liners and things. Kylee Erwin is so welcoming and was there to console me when it was time to part with our old vehicle. Even when change is good, it is not always easy. I also took the time to interview Ryan Van Schaik, Service Manager, to ensure that after purchase this is a dealership I would be comfortable working with. Ryan took the time to answer all my questions, explain the warranty to me and what I can expect in the way of service at this dealership. It was obvious that everyone was busy and working hard, but Ryan still made time for me and let me know that he would be available any time for questions or concerns. To add to my story, our 2000 Volkswagen that we thought had more life, had the head gasket go and we were back again within a week of receiving our new Santa Fe Sport Limited, which we LOVE! So again we received the same excellent customer service and purchased an Accent. Just 26 hours after receiving our new Accent, our dog got sprayed by a skunk and yes, accidentally jumped into the new Accent. (It's a long story) What a horrible smell! First thing the next morning I called and spoke with Ryan and he said bring it right in. The first day they didn't have much success and I was worried, but Ryan spoke with me and I could tell he was determined to find a way to fix this. I prayed a lot that night! We picked up the car the end of the next day and it did smell strong of cleaner, but no more skunk smell. It was a miracle! I do miss the new car smell, but life happens and I know Juan and Ryan and Chris and all the people in service went above and beyond to resolve the problem. I feel sorry for the guys that had to work with that horrible smell! Thanks for making it go away. This dealership really will "Do What It Takes" !! I highly recommend the Cambridge Hyundai Dealership, you won't be disappointed. More
Great service I really enjoyed dealing with Paul Walia He was very helpful and didn't pressure me and allowed me the time to make a good decision. I would highly I really enjoyed dealing with Paul Walia He was very helpful and didn't pressure me and allowed me the time to make a good decision. I would highly recommend him and this dealership. More
Service Every time I have came in for service I was always greeted with a smile. The friendly staff has given me advice to which was for my benefit. They did Every time I have came in for service I was always greeted with a smile. The friendly staff has given me advice to which was for my benefit. They did not try too sell a service that I did not need or to upsell any other service. These staff members made me feel as if I was part of their team. Keep up the good work. More
Buying a New Car these staff have been very help full in purchasing a new Hyundai. They are very informed of the products they sell. These people make sure you are ge these staff have been very help full in purchasing a new Hyundai. They are very informed of the products they sell. These people make sure you are getting the best possible price. They are very friendly. I have had a great experience with this dealership. More
So disappointed! This would of been my third car purchase from this dealership and sadly they have lost my business ! They might say oh well just one guy but I will no This would of been my third car purchase from this dealership and sadly they have lost my business ! They might say oh well just one guy but I will no longer refer my coworkers, my friends or my family! They insult my intelligence by the offer they presented to me and even had the gall to claim and I quote "I did my homework! " well so did I. Gerry told me hey let me call you back, by tomorrow, no call. I call back the dealership on my own accord two days later to find out if there will be a deal, still having faith that this is still the same honest dealership I've dealt with in the past! Sadly no deal, just more of the same , lies , first telling me the car was discounted already 300 dollars and now by the third conversation same price but discounted 1000 dollars! At least document your lies so you can keep the same story when your conversing with your customers! Perhaps it's the change of employees, or a company that doesn't mind losing a sale or maybe this dealership lost what was valued the most, HONESTY! More
Friendly staff and a great experience. I purchased my used GMC sierra from Kylee Erwin at Cambridge Hyundai. Kylee and the staff where very friendly answering any questions I had They also I purchased my used GMC sierra from Kylee Erwin at Cambridge Hyundai. Kylee and the staff where very friendly answering any questions I had They also took the time too take me step by step through the process, which was very comforting as this was the first vehicle I had financed, therefore I was a little weary going into the purchase. Yet with Kylee's patience and help, I understood the process and felt that I couldn't have gotten a better deal anywhere else. More
Great Service provides a Great Experience I rencently purchased a 2014 Hyundai Elantra from Kylee Erwin at the Cambirdge Hyundai dealership. Kylee Erwin made this experience a very pleasant, s I rencently purchased a 2014 Hyundai Elantra from Kylee Erwin at the Cambirdge Hyundai dealership. Kylee Erwin made this experience a very pleasant, stress free and enjoyable one. Most often times car buying is associated with high levels of stress and my experience was anything but stressful! I recommend this dealership as well as Kylee Erwin to anyone and everyone, and since I have had an unforgettable experience with Kylee Erwin at the Cambridge Hyundai, I also make a point to pass along their names to my friends and family who are looking to purchase affordable vehicles. More
The best dealership around Mary Young was amazing to deal kind pleasant and very knowledgeable. I can call her up at anytime and she is always there to help even if she is to g Mary Young was amazing to deal kind pleasant and very knowledgeable. I can call her up at anytime and she is always there to help even if she is to go home. Alice was very informative when I called. More
Love my new car! Mike, you are not only polite and professional but also very patient. You were patient with me even when I continued with so many questions. You mad Mike, you are not only polite and professional but also very patient. You were patient with me even when I continued with so many questions. You made my decision to purchase my car from you an easy one. I was able to buy a car that I love to drive everyday. Thanks for making my new car experience a fantastic one. More
Simply Marvellous Finding the right vehicle was one thing, finding the right Dealer is another. My wife and I recently made the purchase of a beautiful Hyundai Santa Fe Finding the right vehicle was one thing, finding the right Dealer is another. My wife and I recently made the purchase of a beautiful Hyundai Santa Fe. It was customized by adding the leather we wanted along with a back up camera and navigation system. We are very thankful that Kylee was our representative. Pleasant, very knowledgeable and very friendly. I highly recommend both Kylee and Cambridge Hyundai to anyone who wants to be treated with respect. More