Cambridge Hyundai

Great Customer Service! My husband and I were stuck between purchasing the Elantra or a Civic, however, after having received such exceptional customer service at this locati My husband and I were stuck between purchasing the Elantra or a Civic, however, after having received such exceptional customer service at this location, our choice to purchase an Elantra instead became that much more easier. We visited Cambridge Hyundai this past Saturday not having realized that they were opened until 5pm that day. Despite having arrived minutes to 6pm, Nic had seen my husband looking at the hours of operation sign on the front door and offered to help us nonetheless. The fact that he was willing to assist us without even being guaranteed a sale in itself spoke volumes. In addition, we had our 7 week old baby with us who was rather fussy as he was getting ready for a feed. What we loved the most about the customer service we received that day was just how, patient, understanding and accommodating Nic was to us that day, especially with all things considered. Not only did Nic have us feeling comfortable, but we did not feel any sort of pressure that one would normally feel from an employee desperate to make a sale. We very much appreciated Nic's honesty regarding the different types of Elantras and where exactly we could save money. We ended up having to spend more money as we went from wanting the GL to the GLS and finally to the Limited edition, yet we didn't even mind it because the customer service we received was so genuine that we actually wanted to give Hyundai our hard earned money. Also, because I wanted to feed baby before going for a test drive, Nic was more than willing to give us as much time as we needed to not only feed baby but also to take a test drive as well -- please bare in mind that this is all still taking place despite his already being finished for the day. I must say, I truthfully cannot recall the last time I received such exceptional customer service from anywhere, which is something that both my husband and I very much appreciate. Nic is one sales rep that is truly to be commended as his service and guidance to us was enough for us to decide on the Elantra despite having a cousin who is a manager at Honda and was willing to give us an extremely generous price for a Civic. Overall, we would definitely recommend this dealership to our family and friends and I'm confident that our feelings will still very much be the same after we go back in tomorrow to complete the purchase! More

Expect to be there a while I am really liking my new car, as well as all of its features. One area that needs improvement for this dealership is that they will make you wait. Ev I am really liking my new car, as well as all of its features. One area that needs improvement for this dealership is that they will make you wait. Even if you make an appointment there is no guarantee that you will not have to wait up to a half an hour to meet with the person that you made an appointment with. Once you finally do get to meet with you you came in to see they are kind and professional. When I went to pick up my new car the waiting process started but when I explained that I was in a hurry they accommodated. Gerry was great about helping me to set up my blue tooth for my phone and showing me the features of my new car. More

Rust on 2013 Hyundai Santa Fe Unfortunately I found rust on the front of the roof on my 2013 Hyundai Santa Fe purchased at Cambridge Hyundai. I approached the dealership with the i Unfortunately I found rust on the front of the roof on my 2013 Hyundai Santa Fe purchased at Cambridge Hyundai. I approached the dealership with the issue and was sent directly to the Autobody shop where there work was done. After a bit of a mix-up in the paperwork a summary of the repairs and cost was submitted to Hyundai Canada. A.J. was my representative at Hyundai Cambridge and he was able to get approvals for all repairs at no cost to me. A.J. represented the company well and was instrumental in fast tracking the paperwork to Hyundai Canada after the initial communication difficulty. I would have rated Cambridge Hyundai with 5 stars if this communication problem had not occurred. I am not sure what the problem was but it was resolved and a date has been arranged to take the car for repairs at my convenience. More

Love my new car!!! This is my second Hyundai, I love the product it is fantastic! From the Sales team, to Finance to the Service Team the whole dealership is awesome! I This is my second Hyundai, I love the product it is fantastic! From the Sales team, to Finance to the Service Team the whole dealership is awesome! I think there is no other car on the market that gives you the best bang for your dollars! I would recommend this dealership to anyone!!!! More

Love my new car Picked up my new Elantra GL on saturday. Love it, love it, love it. Both Gerry Santos and Paul Walia were great to deal with. Thanks guys. Picked up my new Elantra GL on saturday. Love it, love it, love it. Both Gerry Santos and Paul Walia were great to deal with. Thanks guys. More

awesome new car my experience at Hyuandai has been great. this is my fourth car from this dealership and i would recommend these guys always. never a let down my experience at Hyuandai has been great. this is my fourth car from this dealership and i would recommend these guys always. never a let down More

Fair and Friendly Service As we are expecting a baby, we decided to trade in our Elantra for a Santa Fe. I was able to work out a deal that sounded excellent to me, including a As we are expecting a baby, we decided to trade in our Elantra for a Santa Fe. I was able to work out a deal that sounded excellent to me, including a reasonable price for my trade in. From Paul in sales to Gerardo in finance, everything was thoroughly explained and overall, it was a positive experience. I wouldn't hesitate to recommend Cambridge Hyundai and Gerardo to my friends and family. More

Excellent Service! Very warm and welcoming environment. Appreciate the friendly, relaxed and casual atmosphere. Gerry, OJ and Paul were all very kind. Their years of exp Very warm and welcoming environment. Appreciate the friendly, relaxed and casual atmosphere. Gerry, OJ and Paul were all very kind. Their years of experience are clearly shown with their exceptional customer service! More

great experience Great experience at this dealership. We went late in the day, to just look around. Niculae stayed late to answer all of our questions, was patient whe Great experience at this dealership. We went late in the day, to just look around. Niculae stayed late to answer all of our questions, was patient when we wanted to see different vehicles, and offered us great promotions. We did not feel pressured at all - and regardless that these employees are so busy, they make time for anything you need. We love our new 2015 santa fe sport ! I could not have dreamed of a better car for the price that we paid! Paul in the finance department is great-making sure we were fully equipped before we left, giving us flashlights for our cars and keychains. Could not have asked for two better people to help us with a big purchase such as this one! More

Above and beyond Again and amazing experience. Cambridge hyundai went above and beyond my wildest expectations to ensure we were able to walk away with an amazing car Again and amazing experience. Cambridge hyundai went above and beyond my wildest expectations to ensure we were able to walk away with an amazing car to last our family years to come. Thank you for an outstanding experience. Will definitly return and recommend to all i know. More