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Cambridge Hyundai
Cambridge, ON
831 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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831 Reviews of Cambridge Hyundai
September 29, 2016
Customer for life! The best car buying experience ever. The first time I walked into Cambridge Hyundai not knowing which car I was eventually going to buy, Amanda was ve The best car buying experience ever. The first time I walked into Cambridge Hyundai not knowing which car I was eventually going to buy, Amanda was very kind and had a sales pitch that did not make me feel uncomfortable. During the test drive, she explained the features and benefits on the car (Sonata hybrid). Once I decided on the car Paul - the finance manager made it absolutely a Hassel free experience taking out the stresses that come from buying a car. He was very detailed and thorough in his work and definitely tried his best to help me get the car I wanted. The best part was seeing the entire team work together and making the car buying experience a really great one. They really treat you like family! Once again a big thank you to Amanda, Paul and the entire team at Cambridge Hyundai for making this experience a truly enjoyable one! More
by Krishybrid
Employees Worked With
Paul Walia, Amanda Rose - Bodden
September 27, 2016
Horriable Experience. The worst Hyundai ownership I have ever seen. To guys who is looking forward to buy car from this dealership" Be aware of the fraudism behind the att The worst Hyundai ownership I have ever seen. To guys who is looking forward to buy car from this dealership" Be aware of the fraudism behind the attractive price n deals by them. They manipulate(cover up the damage) their pre-owned cars, so that costumer will buy that in first look. They even Compromise the safety. I wish that the incident which happened with me should not happen with anyone else. I purchased a pre-owned car from Hyundai Cambridge in May, 21016. I wanted to buy a different car but by the time I went to buy it, that car was sold so I had no option and booked the last car. On test drive I brought up certain concerns about the car. The sales man(Nick) promised me to correct everything before they sell it. I trusted him. On the day of the deal(pick up) still the car was not up to the level and the scratches on the front n back of bumper was projecting out. I checked the car- proof and the sales man also convinced me that "car had no accidents". When asking about the scratches, they said it would cost a couple of 100 dollars to fix it but still I get it for a good deal from the Hyundai showroom. I trusted the brand HYUNDAI ( I think it's a mistake ). They were hurrying up and pushing me to buy that car but coz of their frequent approach I was convinced and booked that car. Still I remember the day I picked up the car..... I had to wait extra 2 hours coz they were trying to cover the scratches on the car on my request. At last Nike gave me a car coloring pen and I was also tired and took that car. As I love to maintain my things, I spent money and painted over all scratches immediately. I think, I did the biggest mistake by not re-checking the car from a good mechanic or another dealership because in next couple of weeks the car started jerking from front when the speed exceeded above 30 km/hr. Unfortunately, I am not a car mechanic and neither do I know to inspect a car from the bottom plane. I took the car again back and they took one and half hour and told nothing mistake exists with the car. Since I trusted the Hyundai Cambridge even though it was giving jerking I was planning to solve this issue on the next servicing as it was previously clarified. This time by luck I went to the Kitchener Hyundai for my first servicing and there I was welcomed with the best customer service approach which I had never received from Cambridge Hyundai. The Hyundai mechanic ( Brad ) called me in and shown the broken skid plate. . He told this was making the vibration and it makes the car unsafe to ride as the supporter of the radiator is broken. He confirmed from his experience that it was broken long ago. From the time I brought this car there was not a single accident , and not even a minor harm happened to the car. I was advised to go and talk with the manager at HYUNDAI CAMBRIDGE coz this was an obvious mistake from their side, but as usual I received a very rude and disrespecting attitude from the manager Mark and the staff. They behaved to me as if I took the Car without paying them. What I do not understand is that , they even commented on my first service from the Kitchener Hyundai as, I did a purchasing from a VARIETY STORE. Is this the trust I have in Hyundai. I could have been to any other car dealers other than Hyundai but its the matter of trust in their service, which the Cambridge Hyundai have shattered it completely - not only by selling a damaged car but also ENDANGERING A CUSTOMERS LIFE giving it a safety certificate. They agreed that, the car had scratches on the front and the back bonnet to the extend that the dealership itself painted the sides. What more should I say ....... I lost my trust from Hyundai because I have my family riding with me always and I have to ensure their safety too which is more important for me than anything else. ### CUSTOMERS PLEASE BE AWARE ###.. More
by Gibi
Employees Worked With
Mark Erwin, Ryan Van Schaik
September 27, 2016
great service I wanted to give a shout out to Nigel McGarr who provided outstanding service as I was looking for a Santa Fe. He kept in contact and communication w I wanted to give a shout out to Nigel McGarr who provided outstanding service as I was looking for a Santa Fe. He kept in contact and communication with me. And was always very polite and professional. Keep up the great work! ISH More
by ish
Employees Worked With
Nigel McGarr
September 26, 2016
Welcoming It was my friend who took me there. I was very pleased with the whole experience. My questions were answered promptly. The approch was very riendly an It was my friend who took me there. I was very pleased with the whole experience. My questions were answered promptly. The approch was very riendly and sincere. More
by soner73
Employees Worked With
Jon Newton
September 21, 2016
My 3rd Tucson This is my 3rd new vehicle purchase from Cambridge Hyundai. Very friendly and easy to deal with. I recommend them to my family, friends and customers This is my 3rd new vehicle purchase from Cambridge Hyundai. Very friendly and easy to deal with. I recommend them to my family, friends and customers I deal with at my work. Love the new Tucson! Great dealing with you again, you have always made me feel welcomed. More
by Barb K.
Employees Worked With
Orooj Alam, Paul Walia, Amanda Rose - Bodden
September 18, 2016
Best Car Purchase experience of my life! When I decided it was time for a third vehicle in the family, I immediately thought of Cambridge Hyundai. I was not dissapointed! I had an online ch When I decided it was time for a third vehicle in the family, I immediately thought of Cambridge Hyundai. I was not dissapointed! I had an online chat with someone and let them know what I was in the market for, and my budget. They didn't have anything available at the moment, but would let me know. Within days I got a call that they had a vehicle, but it was a bit higher by $1,000. When I heard it was exactly the model I was looking for with only $32,000 km AND an extended warranty, I made an appointment to see it. Amanda Rose introduced us to the car and let us know all the features. She gave us the keys and we went for a test drive. It was perfect. Kylee took our information and shopped for the best rate possible. Again, not dissapointed! When it came time to pick up the vehicle, I was by myself and was going to finalize the paper work and come by later with my husband to pick up the car. Amanda and Kylee said that wasn't a problem, they will deliver the car now! Now THAT'S great customer service. Amanda backed the car into my driveway, piled the winter tires into my garage and gave me a bottle of wine and a nice thank you card. Smooth as silk, stress free and very pleasant. I will definately be back! More
by Joanne L.
Employees Worked With
Mary Young, Carly Sauve, Kylee Erwin-Wheeler, Amanda Rose - Bodden
September 13, 2016
Top Notch, Experienced, Friendly ....and oh so patient :) I came in for a service and walked out with a brand new 2017 Elantra! This is my 3rd purchase from Cambridge Hyundai. I had no intention of purchasi I came in for a service and walked out with a brand new 2017 Elantra! This is my 3rd purchase from Cambridge Hyundai. I had no intention of purchasing a new vehicle, since the 2013 Elantra that I had was perfect. However walking around the show room while I was waiting for service. The 2017 Elantra caught my eye. Amanda Rose a salesperson who happen to be right in front of me asked me if she could help( there was never any pressure ) I told her I was just curious HAVE NO DESIRE TO BUY A NEW CAR--I didn't want to waste her time--she told me I wasn't wasting her time--she handed me a set of keys and told me to go for a test drive-so I did. Came back she worked out some numbers and information--and boy was I surprised --WHAT A GREAT DEAL! Amanda was so amazing to work with--we ended up chatting for a bit and before I knew it I was signing for a new car. Mary Young and Kyle Erwin Wheeler also helped me with that paper work. Not once did these woman make me feel pressured into anything. As a matter of fact I had a oh oh moment when I picked up the car ( my fault --I didn't realize what the 3M coating was)--right away Kylee was --do not worry we will fix it--and fix it they did--came back a few days later and I did my happy dance out in the parking lot! and most definitely would recommend Cambridge Hyundai--ask for Amanda BTW thanks for the popcorn and wine! I want to thank Amanda Rose, Kylee Erwin Wheeler and Mary Young More
by Cid
Employees Worked With
Mary Young, Kylee Erwin-Wheeler, Amanda Rose - Bodden
September 03, 2016
Made My First "Adult" Purchase Stress Free We had actually went to Cambridge Hyundai because seven years ago, Paul had helped my parents buy two cars at the Guelph Hyundai location so we follow We had actually went to Cambridge Hyundai because seven years ago, Paul had helped my parents buy two cars at the Guelph Hyundai location so we followed Paul. Paul made the financial part of the decision easy to understand and less intimidating than it was when I was first considering buying a car. Amanda was fantastic because she listened to what I wanted and didn't want and made the whole selection process painless. I felt at ease with her when it came to talking about options and comparing the Accent versus the Elantra to find my best fit. I can't thank them enough for all of their help! I am 100% loving my Accent. More
by klenz
Employees Worked With
Paul Walia, Amanda Rose - Bodden
September 02, 2016
not happy I drove in with my old cavalier and they assumed i could not afford a loaded santafe. I ended up buying a new car that day, but not from them. I drove in with my old cavalier and they assumed i could not afford a loaded santafe. I ended up buying a new car that day, but not from them. More
by Charles Thompson
Employees Worked With
Mark Erwin
September 01, 2016
Most amazing team I have ever dealt with!!! My experience the first time at Cambridge Hyundai purchasing a car was good. My second time was truly amazing. I never felt so appreciated as a custom My experience the first time at Cambridge Hyundai purchasing a car was good. My second time was truly amazing. I never felt so appreciated as a customer and not pushed into anything I didn't want or need. Thank you Kylee for making this big purchase the best thing I have done!! Never been happier with a car and know that I will be well taken care of for my future service and parts, oh and possible new car in about 5 years!!!! Thanks team for the amazing experience. :) More
by Polarwhite33
Employees Worked With
Mary Young, Tyler Wheeler, Kylee Erwin-Wheeler, Chris Colquhoun
