Cambridge Hyundai

My dear friend had such a frustrating experience with Cambridge Hyundai's service department. They encountered an engine light issue on their car at just 75,000 kilometers, and upon investigation, it tur Cambridge Hyundai's service department. They encountered an engine light issue on their car at just 75,000 kilometers, and upon investigation, it turned out the catalytic converter needed replacement. Thankfully, it was under warranty, and they got it changed with the help of Kitchener Hyundai. But can you believe, after driving only 25,000 kilometers more, the same problem arose again with the catalytic converter? 🚗💔 They reached out to the service team at Cambridge Hyundai, hoping for answers, but unfortunately, the team wasn't able to provide a clear explanation for this recurring issue. They even lodged a claim, but it's been more than 2.5 months without any updates from the dealership. Even when my friend made follow-up calls, they were told that they would receive a callback, which sadly never happened. 📞🔇 My friend also sent emails to them, hoping for some sort of response, but received no reply whatsoever. It's really disheartening how the lack of communication and assistance from Cambridge Hyundai has made this whole situation even worse. It's disappointing that the service manager at that location hasn't taken any action to address the problem, especially considering he was the one originally handling the engine issue. 📧😔 All in all, I would strongly advise steering clear of Cambridge Hyundai for any service-related problems. It's truly a terrible experience my friend had to go through, and they deserve better treatment and support from a service center. More

Friendly and knowledgeable staff during presale and after sale. Fully satisfied with all employees I came in contact with sale. Fully satisfied with all employees I came in contact with More

Never, ever again will I go to Cambridge Hyundai. Dropped the ball, traded Tucson for a Santa Fe. Picked up Santa Fe and 3 days later I’m still getting billed for Tucson. After at least 10 emails and Dropped the ball, traded Tucson for a Santa Fe. Picked up Santa Fe and 3 days later I’m still getting billed for Tucson. After at least 10 emails and multiple phone calls, I’m out 163 dollars because they can’t file paperwork properly. Absolutely worst dealership out there. Went for an oil change after 6000km and there wasn’t any oil on dipstick, they did oils change before pickup . I called them they said oh my we’re sorry , please bring it in and will take care of it. They charged me 113 dollars for an oil change !! Trust me when I say “ don’t go here”. Love the Hyundai vehicles but not this dealership. I’ve bought at Kitchener and Waterloo with no problem. Avoid Cambridge at all costs. More

Had some issues getting service done at Cambridge Hyundai but worked with Greg to get them resolved. Satisfied with the service received. Highly recommended. but worked with Greg to get them resolved. Satisfied with the service received. Highly recommended. More

Excellent dealership, exceptional staff. Great experience. Thanks Gerry, Rob and Matt they're great guys Great experience. Thanks Gerry, Rob and Matt they're great guys More

Cambridge Hyundai was wonderful to deal with - very respectful of my time, knowledgeable about their product, cared about my needs, and every single person I dealt with was so personable and friendly. respectful of my time, knowledgeable about their product, cared about my needs, and every single person I dealt with was so personable and friendly. I looked all over for a vehicle, for half a year, and had no issue driving an hour away to purchase one here. Ariana was such a pleasant salesperson, Ty helped me with the trade-in and played with the numbers, and Robert was so helpful in arranging payments and finalizing the deal. There was also the individual who went over all the car's features - he was so thorough!! The team also calls to check in on my satisfaction with their service and to make sure I'm pleased with the Tucson - which I am. Truly, I recommend this dealership for their knowledge, professionalism, patience, and drive to ensure the customer is happy. More

I love my new Venue and it was a pleasure dealing with Lee. He was very easy to deal with. Lee. He was very easy to deal with. More

Greg Warkentin is an amazing sales man. Extremely experienced in this field. Very helpful and made the purchase of this car seamless. The dealership is clean and everyone was very helpful a Extremely experienced in this field. Very helpful and made the purchase of this car seamless. The dealership is clean and everyone was very helpful and welcoming. We would highly recommend Cambridge Hyundai and especially Greg as your Sales man. More

Worst dealership in KW region. They never pick the phone or return your calls. Not recommended at all. Don’t waste your time. They never pick the phone or return your calls. Not recommended at all. Don’t waste your time. More

The last time I was there. . the mechanic told me I needed new spark plugs and a gunk flush on my 2nd engine that had less than 15000 kms on it. Their service department is the . the mechanic told me I needed new spark plugs and a gunk flush on my 2nd engine that had less than 15000 kms on it. Their service department is the worst. I had to verbally fight with the service team to not perform this work on my car without showing me first and they refused to.never trust the work they do. There are smart ladies that know about cars too.. jerks! More