Cambridge Centre Honda

Outstanding Customer Service I rarely write reviews, but made an exception for the outstanding service I received at the Cambridge Honda Centre. I recently purchased a 2019 Honda I rarely write reviews, but made an exception for the outstanding service I received at the Cambridge Honda Centre. I recently purchased a 2019 Honda Fit through them, and the entire process was done remotely as I am a resident of Quebec. I generally have not had positive experiences dealing with salespeople at car dealerships, but, from beginning to end, the process was a positive and seamless one at Cambridge Centre Honda. The service I received from Moe Patel was, in particular, outstanding. He consistently responded to my inquiries in a prompt, professional, and polite manner (even on weekends and evenings), and completed a lot of extra work to ensure that the inter-provincial transaction went smoothly, including the delivery of the vehicle to my door (and on time). He was always an absolute pleasure to deal with. On the financial side of things, I dealt with Tony Recine, and he too answered all of my questions and ensured that all of the documentation was completed correctly so that I could register my car in QC. The icing on the cake was a box of chocolates that was in my glove box when the car arrived. It is truly a rare experience to receive such excellent customer service these days. They really went the extra mile for me. Literally! More

so disappointed.. I purchased my first brand new car last year (I"m in my 50's). They did a great job in upselling me which was good for them. I was treated likely ro I purchased my first brand new car last year (I"m in my 50's). They did a great job in upselling me which was good for them. I was treated likely royalty! I booked my first oil change and there was also some recall thing they had to do. I showed up for my appointment and 5 hours later was able to leave with my car. I waited 5 hours .. I had no idea or I would have been dropped off. Last week I called to have my snow tires put on, I was told to come in next day for the switch over. I was in traffic for almost an hour and was told, ha, no go .. can't do it. I don't think he even apologized. He almost laughed at me and said he had 5 cars ahead of me to do, he's not doing it. I told him I was to come today, that my tires were there .. he shrugged his shoulders and smiled at me. I usually am not at a loss for words but I was.. what do you say to someone with a smirk on their face and thinking your a joke. I asked for my tires, have a really lovely young man put them in my trunk and I drove away .. I'm disappointed. I was considering trading in this car on a new SUV but unfortunately I have a really bad taste in my mouth for this dealership. More

Just bought my first honda, Just bought my first ever Honda. Kevin Mackenzie was excellent to deal with, very informative, knows his stuff well. I like the dealership cleanliness Just bought my first ever Honda. Kevin Mackenzie was excellent to deal with, very informative, knows his stuff well. I like the dealership cleanliness both building and yard. More

Great service Our sales rep Moe was amazing. He was professional, helpful and friendly from the time we got to the dealership until we left driving the new car. He Our sales rep Moe was amazing. He was professional, helpful and friendly from the time we got to the dealership until we left driving the new car. He guided us through the process and answered any questions we had. He shows that he really loves what he does and believes in his product, and so all of his interactions with us were genuine and we felt like we were getting the absolute best he could offer. Will buy from him again next time!! Thanks Moe!!! More

Cambridge Centre Honda Review Bought a used 2017 Honda hrv lx at Cambridge Centre Honda & was treated with respect dignity. The staff & everyone at Cambridge Centre Honda are fr Bought a used 2017 Honda hrv lx at Cambridge Centre Honda & was treated with respect dignity. The staff & everyone at Cambridge Centre Honda are friendly, polite & helpful More

2019 Honda Pilot This is the 8th Honda my immediate family (mother, children and ourselves) has purchased with the aid of Kevin MacKenzie (sales). We have followed him This is the 8th Honda my immediate family (mother, children and ourselves) has purchased with the aid of Kevin MacKenzie (sales). We have followed him from another Honda dealership because his patience, knowledge and customer service is outstanding!! Zero pressure sales, no hidden costs and a straight shooter. I also highly recommend Tony in Finance, quick, efficient and always a professional pleasure to deal with. Hats off Cambridge Centre Honda you choose your team well. More

Customer Focused! We had the pleasure of purchasing a vehicle from this dealership. We were very impressed by the courteous, attentive service we received. Thank you fo We had the pleasure of purchasing a vehicle from this dealership. We were very impressed by the courteous, attentive service we received. Thank you for a 10/10 experience! More

Purchase of a Honda Civic Danielle worked diligently with us, which was no easy feat as we live in London. She worked with us to ensure we got a competitive price and did the Danielle worked diligently with us, which was no easy feat as we live in London. She worked with us to ensure we got a competitive price and did the vast majority of the paperwork remotely. Kelsey was very timely in handling the paperwork and answering any questions we had regrading leasing the vehicle. This was an extremely pleasant experience and Cambridge Honda has earned our business for life! Would highly recommend this dealership, we won't go anywhere else! More

Great Experience! This dealership has been used by our family time and time again! Great service and follow up! Thank you Kevin MacKenzie and Tony Recine! From the fron This dealership has been used by our family time and time again! Great service and follow up! Thank you Kevin MacKenzie and Tony Recine! From the front door through to the back (pick up), your sales are no pressure, your financing is simple you take any stress away by your knowledge and patience! We will be back! More